Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(27,220 Reviews)
Rating breakdown 27,220 reviews
5 Stars
23,335
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
183
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
Great phone
on March 15, 2026
Posted by: Dogmama55
[This review was collected as part of a promotion.] The Galaxy AI feature is awesome. The phone really has it all.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Performance and Useful Galaxy AI
on March 15, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I have been very impressed with the Galaxy S25 Ultra. The device feels extremely fast and responsive, whether I am using it for work, streaming videos, or managing daily tasks. The display is bright and sharp, which makes watching movies and reading much more enjoyable.
One of the most interesting features is Galaxy AI. It helps simplify everyday activities like organizing information, improving photos, and making communication more efficient. The AI tools feel practical and well integrated into the system rather than just being a novelty.
The camera system is another highlight. Photos look detailed and vibrant, even in challenging lighting conditions. It is easy to capture high-quality images without needing to adjust many settings.
Battery life has also been reliable throughout the day, even with frequent use for messaging, browsing, and social media.
Overall, the Galaxy S25 Ultra combines powerful hardware with intelligent software features. It has become an essential device for both productivity and entertainment in my daily routine.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Camera quality and pen
on March 15, 2026
Posted by: AMworkload
[This review was collected as part of a promotion.] I use my phone alot for work, and specifically using my camera and pen regularly. It works wonders to make quick notes, take photos and edit and circle things. I keep upgrading from all the ultras that have been out, and thus far, this one's my favorite.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Unwanted features that dont turn off.
on March 15, 2026
Posted by: Damond
The camera takes ai generated/ cartoon like pictures, even when all acsessable camera features are off.
Response from Samsung USBy R&R Team, March 16, 2026
Hey Damond, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We completely understand how important it is to you to be able to customize your device to align to your preferences. We have provided a link to an article to help you with the different camera settings to best align to your preferences. We have also shared a link to the Samsung Support Team if you believe you are adjusting the settings and are not seeing the differences. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
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Samsung Community
smsng.us/Samsung-Community
Facebook
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X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone I have ever used
on March 15, 2026
Posted by: YeOldeNathan
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S25 Ultra for a bit now and it honestly feels like one of the first phones that actually feels like the future. The hardware is amazing of course, but the thing that surprised me the most is Galaxy AI.
Galaxy AI has actually started becoming part of my daily routine. For example, I use it to quickly summarize long messages and articles when I don’t have time to read everything. It also helps when I’m writing things because it can clean up what I typed and make it sound better without me spending a bunch of time fixing it myself.
Another thing I like is how natural it feels. It doesn’t feel like some gimmick feature that you try once and forget about. It actually helps you get things done faster during the day, whether that’s organizing notes, editing photos, or just searching for information quickly.
The S25 Ultra already has incredible performance and a great camera, but Galaxy AI is what makes it feel like a phone built for the future. It’s the first time I’ve had a smartphone feature that actually improves my daily routine instead of just sounding cool in a commercial.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone takes excellent photos
on March 15, 2026
Posted by: 070322
[This review was collected as part of a promotion.] Samsung AI can intelligently remove unwanted people from my photos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone takes excellent photos
on March 15, 2026
Posted by: 070322
[This review was collected as part of a promotion.] Samsung AI can intelligently remove unwanted people from my photos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Fucntionality and comfortable for everyday
on March 15, 2026
Posted by: Nicholas777
[This review was collected as part of a promotion.] This phone is fantastic I recently went on a trip to Japan and was able to use the galaxy AI features to aid me over there. I find it great how convenient and easy to use they are. I would definitely recommend this to anyone who is considering upgrading their phone!
Value
5
Written by a customer while visiting Samsung US