Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(27,219 Reviews)
Rating breakdown 27,219 reviews
5 Stars
23,335
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
S25 Ultra review
on March 15, 2026
Posted by: LoveS25Ultra
[This review was collected as part of a promotion.] All around fantastic device. I use the Galaxy AI regularly.
Great cameras
Very fast
Incredible screen
Feature packed
Very fast
Incredible screen
Feature packed
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product has some great and bad features
on March 15, 2026
Posted by: Laphone
[This review was collected as part of a promotion.] The phone is amazing but the only bad thing is the camera in the night and also you can lose the s pen easily and cant track it if you lose it.
Value
3
Response from Samsung USBy R&R Team, March 17, 2026
Hey Laphone, thank youf or your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that there are many features available on your device that you love using every day. We have provided a link to an article to help you with the different camera settings to help you capture the best possible photos and videos regardless of lighting. We have also shared a link to the Samsung Support Team to assist you if you continue to experience frustrations with your device, or have questions during your usage. Thank you for being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I like how this phone supports 120hz.
on March 15, 2026
Posted by: Hgamez12
[This review was collected as part of a promotion.] This phone has a lot of great features i had an samsung phone since samsung 9 then upgraded to samsung 22 plus to 23 ultra to 25 ultra and these phone keeps getting better each i even bought my mom samsung 24 ultra and shes loves it she loves how easy it is to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is my best device I ever had!
on March 15, 2026
Posted by: boleg64
[This review was collected as part of a promotion.] Grate AI feature that I can edit my pictures with and share with my friends.
I like to stream movies and share screen with my Samsung TV
I like to stream movies and share screen with my Samsung TV
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Designed for a better life
on March 15, 2026
Posted by: Freeyone
[This review was collected as part of a promotion.] Galaxy AI is a convenient time saving tool that makes my life easier on a daily basis
Because I am safer during calls. Galaxy AI prevents me from feeling at risk of my time being wasted.
Because I am safer during calls. Galaxy AI prevents me from feeling at risk of my time being wasted.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Most Complete Smartphone I Have Owned
on March 15, 2026
Posted by: Shanks
[This review was collected as part of a promotion.] The Galaxy S25 Ultra has genuinely impressed me since day one. The Snapdragon 8 Elite chip makes everything feel instantaneous — whether switching between heavy apps, editing photos, or gaming, there is zero lag or hesitation.
The camera system is outstanding. The 200MP main sensor captures stunning detail in all lighting conditions, and the 5x periscope telephoto is sharp enough to make you forget you are shooting on a phone. Night mode photos look clean and natural without over-processing.
Galaxy AI has been a genuine game-changer in my daily workflow. Circle to Search saves me so much time, and the live transcription and translation features work better than I expected. The AI-powered photo editing tools like Generative Edit are surprisingly powerful and fun to use.
The S Pen integration remains unmatched — perfect for quick notes, annotations, and sketching ideas on the fly. Battery life easily gets me through a full day of heavy use, and the display is simply the best I have seen on any smartphone — bright, sharp, and smooth at 120Hz.
Build quality feels premium and durable. If you want a phone that handles productivity, creativity, and entertainment equally well, the Galaxy S25 Ultra delivers on every front
The camera system is outstanding. The 200MP main sensor captures stunning detail in all lighting conditions, and the 5x periscope telephoto is sharp enough to make you forget you are shooting on a phone. Night mode photos look clean and natural without over-processing.
Galaxy AI has been a genuine game-changer in my daily workflow. Circle to Search saves me so much time, and the live transcription and translation features work better than I expected. The AI-powered photo editing tools like Generative Edit are surprisingly powerful and fun to use.
The S Pen integration remains unmatched — perfect for quick notes, annotations, and sketching ideas on the fly. Battery life easily gets me through a full day of heavy use, and the display is simply the best I have seen on any smartphone — bright, sharp, and smooth at 120Hz.
Build quality feels premium and durable. If you want a phone that handles productivity, creativity, and entertainment equally well, the Galaxy S25 Ultra delivers on every front
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Most Complete Smartphone I Have Owned
on March 15, 2026
Posted by: Shanks
[This review was collected as part of a promotion.] The Galaxy S25 Ultra has genuinely impressed me since day one. The Snapdragon 8 Elite chip makes everything feel instantaneous — whether switching between heavy apps, editing photos, or gaming, there is zero lag or hesitation.
The camera system is outstanding. The 200MP main sensor captures stunning detail in all lighting conditions, and the 5x periscope telephoto is sharp enough to make you forget you are shooting on a phone. Night mode photos look clean and natural without over-processing.
Galaxy AI has been a genuine game-changer in my daily workflow. Circle to Search saves me so much time, and the live transcription and translation features work better than I expected. The AI-powered photo editing tools like Generative Edit are surprisingly powerful and fun to use.
The S Pen integration remains unmatched — perfect for quick notes, annotations, and sketching ideas on the fly. Battery life easily gets me through a full day of heavy use, and the display is simply the best I have seen on any smartphone — bright, sharp, and smooth at 120Hz.
Build quality feels premium and durable. If you want a phone that handles productivity, creativity, and entertainment equally well, the Galaxy S25 Ultra delivers on every front.
The camera system is outstanding. The 200MP main sensor captures stunning detail in all lighting conditions, and the 5x periscope telephoto is sharp enough to make you forget you are shooting on a phone. Night mode photos look clean and natural without over-processing.
Galaxy AI has been a genuine game-changer in my daily workflow. Circle to Search saves me so much time, and the live transcription and translation features work better than I expected. The AI-powered photo editing tools like Generative Edit are surprisingly powerful and fun to use.
The S Pen integration remains unmatched — perfect for quick notes, annotations, and sketching ideas on the fly. Battery life easily gets me through a full day of heavy use, and the display is simply the best I have seen on any smartphone — bright, sharp, and smooth at 120Hz.
Build quality feels premium and durable. If you want a phone that handles productivity, creativity, and entertainment equally well, the Galaxy S25 Ultra delivers on every front.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Ultra phone I've owned yet
on March 15, 2026
Posted by: beauvp
[This review was collected as part of a promotion.] I have had almost every single version of the notes when samsung had that line up and now I have used 3 of the Ultra phones since they came out. Honestly I love the Ultra series and the S25 Ulta by far has been my favorite, the battery life A-, Snapdragon chipset A+ especially with gaming, photos, video's etc also the night photo option is fantastic! The only downside is unlike my S22 Ultra I don't have a Bluetooth S pen anymore and that was very useful. Also great improvements to bixby and the AI A+. Also going to start using smart switch with the 3D room option for devices and all which is A+. Also the Samsung Dex has gotten much improved feels like I have a mini PC when I plug it into hdmi monitor. Also the Samsung ecosystem works phenomenally with my Ultra watch and Tab S11 Ultra and the Galaxy Book 4 Ultra with the Intel 7 Ultra chip and my mini Samsung projector which I can control with all devices
Value
5
Written by a customer while visiting Samsung US