Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(27,195 Reviews)
Rating breakdown 27,195 reviews
5 Stars
23,313
4 Stars
3,014
3 Stars
530
2 Stars
156
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,322)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
I'm SO glad I selected this model!
on April 13, 2026
Posted by: Weesie46
[This review was collected as part of a promotion.] I finally broke down and decided to purchase a new smartphone because my old one was really old and had none of the new functionality. I am so pleased with the Samsung Galaxy s25 Ultra!
I use this device for everything! Even for things I could do on my computer. Streaming, movies, messaging, gaming, email, internet, sports, you name it! The large screen size of this model really facilitates that. I had no idea these features were available on my new smartphone and have gradually learned about them as they pop up on my phone when they decide that they're needed!
I especially find useful things like Circle to Search, photo manipulation, and live translation. And I'm learning about new features all the time. All I can say is "WOW!! Thanks Samsung"
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Poor battery life
on April 13, 2026
Posted by: MadDawg64
[This review was collected as part of a promotion.] I have been a samsung customer since the first Galaxy. All of the phone I have had have been great until this one. The battery life will drop from 100% to below 50 % overnight while not being used.
Value
2
Response from Samsung USBy R&R Team, April 15, 2026
Hi there MadDawg64, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We know how important the lasting battery life of your device is to you every day. We have provided links to resources to help you maximize the battery life of your device, and offer additional assistance if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone
on April 13, 2026
Posted by: Mlopez1234
[This review was collected as part of a promotion.] Love it all features are pro+ awesome phone had it for 2 months now
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I miss being able to take pictures with my spen
on April 13, 2026
Posted by: Opiepenn
[This review was collected as part of a promotion.] I like Galaxy AI, but I miss being able to take pictures with my spen
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Life,Photography, communication all in one!
on April 13, 2026
Posted by: Crashin84
[This review was collected as part of a promotion.] Samsung Galaxy S25 Ultra Review
The Galaxy S25 Ultra feels like a phone built to handle almost everything in daily life with ease. It is powerful, polished, and packed with enough smart features to make it a strong companion for work, travel, and everyday routines. Where it stands out most is in photography and communication, two areas where it feels especially complete.
Life
For everyday life, the S25 Ultra is easy to rely on. The large, bright display makes reading, scrolling, and watching content feel excellent, while the battery and performance are strong enough to keep up through a full day of heavy use. It also feels premium in the hand, with a design that makes it suitable both for casual use and for more professional settings.
The phone does a good job of disappearing into the background when you just need something dependable. Whether you are checking schedules, browsing, taking quick notes, or jumping between apps, it feels fast and smooth. That makes it a great all-around phone for someone who wants one device to cover both productivity and personal use.
Photography
Photography is one of the S25 Ultra’s biggest strengths. It produces sharp, detailed photos with vibrant color, and the zoom capabilities remain among the best you can get on a smartphone. The upgraded ultra-wide camera also makes it better for landscapes, group shots, and close-up detail than earlier models.
I could on and on. Bottom line, it's thr best and thank you Samsung.
The Galaxy S25 Ultra feels like a phone built to handle almost everything in daily life with ease. It is powerful, polished, and packed with enough smart features to make it a strong companion for work, travel, and everyday routines. Where it stands out most is in photography and communication, two areas where it feels especially complete.
Life
For everyday life, the S25 Ultra is easy to rely on. The large, bright display makes reading, scrolling, and watching content feel excellent, while the battery and performance are strong enough to keep up through a full day of heavy use. It also feels premium in the hand, with a design that makes it suitable both for casual use and for more professional settings.
The phone does a good job of disappearing into the background when you just need something dependable. Whether you are checking schedules, browsing, taking quick notes, or jumping between apps, it feels fast and smooth. That makes it a great all-around phone for someone who wants one device to cover both productivity and personal use.
Photography
Photography is one of the S25 Ultra’s biggest strengths. It produces sharp, detailed photos with vibrant color, and the zoom capabilities remain among the best you can get on a smartphone. The upgraded ultra-wide camera also makes it better for landscapes, group shots, and close-up detail than earlier models.
I could on and on. Bottom line, it's thr best and thank you Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is my 4th ultra series, no complaints
on April 13, 2026
Posted by: MarcCrimmins
[This review was collected as part of a promotion.] My Samsung Galaxy s25 Ultra with AI is just as good as any Ultra I've had in the past. I look forward to the new series in the future. Phone and applications are very fast pictures are always great only disadvantage is the stylist does not have bluetooth capability.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love all the features
on April 13, 2026
Posted by: SKIDROW1969
[This review was collected as part of a promotion.] Love all the features still figuring stuff out all phones should haver wirless charging
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Breakthrough Technology
on April 13, 2026
Posted by: ToDollazN15Cents
[This review was collected as part of a promotion.] The Galaxy Ai has been very useful in many situations. It's can be entertaining or straigh to bussiness. Very versatile phone...
Value
4
Written by a customer while visiting Samsung US