Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(30,439 Reviews)
Rating breakdown 30,439 reviews
5 Stars
26,058
4 Stars
3,438
3 Stars
589
2 Stars
168
1 Star
186
86%of customers recommend this product.
(
1,139 out of
1,330)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
Great phone
on June 10, 2026
Posted by: Neka1978
[This review was collected as part of a promotion.] I love this phone , forever a samsung girl and so is my whole family, the galaxy AI really comes in handy with photos
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is my favorite phone ever!!!
on June 10, 2026
Posted by: Kswede
[This review was collected as part of a promotion.] I love my galaxy phone, I love using Galaxy AI, its super easy!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone..
on June 10, 2026
Posted by: TeeLoves
[This review was collected as part of a promotion.] Love Samsung.. PERIOD Nothing compares..what else more
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A solid phone for every day use.
on June 10, 2026
Posted by: KimEun
[This review was collected as part of a promotion.] I purchased the 512(?)gb option because I take lot of videos and use my phone for business as well. I've been using it for about 1-2 years and it still works like new. Have no reason to upgrade other than wanting a new phone. Always appreciate the pen feature as it makes taking notes and doing other detailed work so much easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on June 10, 2026
Posted by: Bambii
[This review was collected as part of a promotion.] I absolutely love my phone, ive had it for almost a year. Ive never had a single issue with it. I have a toddler who watches my phone and drops it a lot, not a single Crack or scratch anywhere on the phone. The pen is my favorite part and it makes it so enjoyable to play games
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very reliable.
on June 10, 2026
Posted by: Smokey
[This review was collected as part of a promotion.] I have had my s25 ultra for a few years now and it still works like it came from the box. Galaxy AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on June 10, 2026
Posted by: GalaxyS25
[This review was collected as part of a promotion.] I love everything about my phone is easy to use and has all the features I need.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great but the camera and video keep fidgeting
on June 10, 2026
Posted by: 626622
[This review was collected as part of a promotion.] Overall good but the most important thing to me is the camera keeps fidgeting
Value
3
Response from Samsung USBy R&R Team, June 11, 2026
Hello 626622, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are pleased to hear that you are overall happy with the capabilities of your device. We have provided a link to an article to help you troubleshoot any blurry photos you may be experiencing. We have also provided a link to an article to help you with the features and settings for the camera on your device. We have also provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your device. Thank you for being a Samsung customer. -Elizabeth
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US