Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8 out of 5
4.8
(30,293 Reviews)
Open Ratings Snapshot
Rating breakdown 30,293 reviews
5 Stars
25,932
4 Stars
3,420
3 Stars
587
2 Stars
168
1 Star
186
86%of customers recommend this product. 
(
1,139 out of 1,330
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
4 out of 5
4
Samsung S25 Ultra
on September 28, 2026
Posted by: MikeC77541
[This review was collected as part of a promotion.] I can't tell you how much joy my s25 ultra. I choose to stick with Samsung. I started with a note 9 went to the Note 10 and then to the s25 ultra. I do wish that the pen worked like it did in the note series but this is one heck of a phone highly recommended. Have takes the best photos you've ever seen too!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Phone works fantastic
on September 28, 2026
Posted by: Eman2026
[This review was collected as part of a promotion.] This has been a reliable phone with no issues. I use it for various things and it doesn't have an issue with any. Gaming is smooth and responsive, camera photos are really clear and detailed. The speed of the processor is already very fast for day to day actions on the phone. Also having an s pen is a nice compliment to a powerhouse of a phone. In conclusion, the phone charges very fast, and the specs are top notch. I actually could see myself keeping this phone for a good 5 years hopefully longer with how fantastic it has been for every day life. Also pairing it with a Galaxy ultra watch 2 which has been enjoyable to work with.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love it for a long time.
on September 28, 2026
Posted by: Bender1901
[This review was collected as part of a promotion.] I chose this phone because with it I don't need anything I have everything I need, excellent camera resolution, how beautiful it is, I love the pencil and with the AI function I use it almost for everything thanks samsung.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
15 years with Samsung Galaxy phones
on September 28, 2026
Posted by: Defiancer
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S25 Ultra because I like the reliability and durability of the phone. I've been a die hard fan of the entire series. I've had the S1, S3, S5, S7, S9, S22, and now the S25 and I love them! Ibise my phone everyday. The camera and storage capabilities are great!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I choose the Samsung S 25 Ultra over any device
on September 28, 2026
Posted by: SamsungGeekSquad
[This review was collected as part of a promotion.] I love my S 25 Ultra with my Galaxy Ultra watch. I chose this over the competition because of the software advancements in simplifying my life like Google searching with AI and many more features. Including all the metrics that my watch measures. I will always chose Samsung over any other brand the OS of all devices working together is seamless. Listen to your customers and provide value do not compete in mediocrity of other brands. That is what will get Samsung ahead always.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Really Happy With the S25 Ultra
on September 28, 2026
Posted by: Navika7
[This review was collected as part of a promotion.] I chose the Galaxy S25 Ultra because I wanted a phone with a great camera, smooth performance, and a premium feel. After using it, I’m very happy with the overall experience.
The display looks excellent, the phone feels fast, and everything runs smoothly in day-to-day use. The camera is one of my favorite parts, especially for taking detailed photos and videos. Battery life has also been good for my regular usage.
I also like the design and how solid the phone feels in hand. Overall, it has been reliable, fast, and enjoyable to use, and I’m happy with my choice.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone with amazing features
on September 28, 2026
Posted by: Ababil
[This review was collected as part of a promotion.] I really enjoy using this phone. The screen is beautiful, the performance is fast and smooth, and the camera takes great photos. I especially like the AI features because they make everyday tasks easier, from editing photos to translating and searching for information. The battery life is also good for my daily use. Overall, I am very happy with my phone and glad that I chose to upgrade.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Durability, Battery life, Camera, and Speed
on September 28, 2026
Posted by: Say2582
[This review was collected as part of a promotion.] I have had a Samsung Galaxy Ultra since 2020. I chose the SG Ultra series every time because of its amazing camera capabilities, fast processing speed, battery life and durability. The pictures I take of my children and nature come out beautiful day or night. The battery stays charged while I listen to music for ten hours at work. Thankful it has also held up to my clumsiness, enduring multiple drops. I have thought about switching to a different series, but I the SG Ultra series just fits me.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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