Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(23,232 Reviews)
Rating breakdown 23,232 reviews
5 Stars
19,924
4 Stars
2,550
3 Stars
449
2 Stars
140
1 Star
169
86%of customers recommend this product.
(
1,128 out of
1,311)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Posted by: Amit K
from Seattle,WA
Expertise:Intermediate
Verified Purchase:Yes
Lasts a whole day with heavy usage. Plus the s-pen has been a lifesaver for me personally. Great phone!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, January 23, 2026
Hey Amit K, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are thrilled to hear that you are finding this device to be a powerhouse keeping up with your during the day, and that the S Pen has been such a value to your usage. Please, reach out to us again in the future if you ever have questions or additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Mister Pala
from Hilmar, California
Expertise:Intermediate
Verified Purchase:Yes
I waited so long for this and it was worth it every second.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, January 23, 2026
Hey Mister Pala, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear you feel the wait for your new device was well worth it, and that you are enjoying using your new device every day. We would love to hear from you again in the future any time you have questions, or wish to share more of thoughts about your Samsung products with us. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Memories
on February 11, 2026
Posted by: James J H P
Expertise:Intermediate
I love your phone it's so good it makes me want to Samsung CEO reminds me of the first Samsung I had a long time ago and sister Goodman old reminds me of the first Samsung I had a long time ago this is a good old memories
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, February 13, 2026
Hi there James J H P, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We love hearing how much you love the usage of your new device, and that its helping you create new memories to love. We have provided a link to the Samsung Support Team for your convenience if any questions arise during your usage of your device. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love Samsung products,
on March 14, 2026
Posted by: shabuz
[This review was collected as part of a promotion.] I have been using Samsung last 18 years, I used al new phone from Samsung, it's easy to understand and use, and mostly i like the camera and multiple screen at the same time,
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is perfectly made in it
on March 21, 2026
Posted by: Bnive4
[This review was collected as part of a promotion.] There's this phone was perfect to eat in every way, except for the a I.No, not being any rated properly, because it was not built for
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Ultimate Digital Companion.
on March 21, 2026
Posted by: Bearpaul
[This review was collected as part of a promotion.] Let’s get the obvious out of the way first: the Galaxy S25 Ultra is a technological titan. It has a display so sharp it feels like a window, a battery that laughs in the face of a 16-hour workday, and a camera system that turns even my mediocre photography skills into gallery-worthy shots. But after spending months with this device, I’ve realized that the hardware—while stunning—is simply the stage. The main character is Galaxy AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great for personal and business use
on March 22, 2026
Posted by: Lovesmysamsung74
[This review was collected as part of a promotion.] When I purchased this Galaxy S25 Ultra it was the best decision I made. Not only has this phone been great for all of my personal uses, but I can do everything for business as well. Big screen so I can see it perfectly. It keeps a long charge considering that I stream alot and use it for about 18 hours a day. The Galaxy AI has changed my life is so many ways. I can ask it anything, it knows my preferences, and is my personal secretary. One of the best features that I use daily is the interpreter. Right at my fingertips. Its so fast and easy. This is by far THE best phone I have ever had. It's more than a phone, It's my computer as well. Easy to use with the perfect stylus built in. I love this phone and all the Samsung products. Keep rocking it Samsung!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love Galaxy
on April 4, 2026
Posted by: Dchelle92
[This review was collected as part of a promotion.] I have loved all the Galaxy Notes and S Series phones. I love the customization you can make it your own! Never had any issues with the phones.
Value
5
Written by a customer while visiting Samsung US