Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8 out of 5
4.8
(23,197 Reviews)
Open Ratings Snapshot
Rating breakdown 23,197 reviews
5 Stars
19,895
4 Stars
2,546
3 Stars
449
2 Stars
139
1 Star
168
86%of customers recommend this product. 
(
1,128 out of 1,311
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5 out of 5
5
Great phone
on April 20, 2026
Posted by: Cat5721
[This review was collected as part of a promotion.] This phone does it all. I have yet to find a Samsung phone that disappointed. The ease and use of the phone is by far the best. Also the incorporation of AI into Gemini has helped me find files and answers to questions more in depth than asking Google. Picture quality: best I've seen. Brag about it all the time.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Mini Assistant for Parents.
on April 20, 2026
Posted by: 4422TM
[This review was collected as part of a promotion.] New to the Samsung family and now its my #1 phone recommendation. My intentions at first behind getting the samsung s25 ultra was because of how great the camera quality is. In addition, i love how I can charge other devices from my phone, battery life feels unlimited my phone can go all day long without charging, I didnt know how useful the stylus pen would be, but as a mother my daughter loves drawing so its the perfect help feature for kids when you need them to be still or to quiet down in public places. The AI feature is fit to my brain when I have brain fog or sluggish thinking Gemini is well put together for pretty much everything and anything you need help with.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It is very nice phone looks are excellant me
on February 8, 2025
Posted by: Child of the Comos
Very versatile for many a pplications. And durable. Including many features.
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
All Around
on February 9, 2025
Posted by: Lilmatt6298
I have recently purchased the S25 Ultra and I will absolutely send business there way once again a fantastic phone...
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good phone.
on February 9, 2025
Posted by: Xxxxx
So far, so good. Like my phone very much. The AI feature helps a lot when searching for various data
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product love it
on February 16, 2025
Posted by: Abraham
[This review was collected as part of a promotion.] Love it great product and material made in titanium is amazing
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Samsung phone yet!!! S25 ULTRA
on February 16, 2025
Posted by: S25ultra
[This review was collected as part of a promotion.] Huge upgrade from the s22+. I Absolutely love it. From the Gemini assistant to the photo album labs to sketch in real life items, cut out what you don't want in a picture, to the speed of everything running on my phone, there is no equivalent in the market today. Great job!!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A worthy upgrade!
on February 16, 2025
Posted by: Drewbag
from Council Bluffs, Iowa
Expertise:Expert
I had the S24U and traded up. The rounded corners, and flat display, and new display tech make this a must for the ultimate video watching device. You will not regret upgrading!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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