Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8 out of 5
4.8
(30,291 Reviews)
Open Ratings Snapshot
Rating breakdown 30,291 reviews
5 Stars
25,930
4 Stars
3,420
3 Stars
587
2 Stars
168
1 Star
186
86%of customers recommend this product. 
(
1,139 out of 1,330
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5 out of 5
5
This phone is great for my everyday use and easy t
on September 28, 2026
Posted by: Yellanova70
[This review was collected as part of a promotion.] I chose the S25 ultra because I like big phones so that makes them hard too lose and look at videos without hurting my eyes
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I do enjoy the features of the S25 Ultra.
on September 28, 2026
Posted by: Freelojo
[This review was collected as part of a promotion.] I chose to go back to samsung with the s twenty and I have not been disappointed since, the only downfall was the removal of an SD card reader. I know it's kind of an inconvenience because most people want to have a phone page so that their phone is protected. But for someone that kind of uses theirs as a computer when they're not at home, an sd card reader, not on an otg cable would be nice.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fantastic Device.
on September 28, 2026
Posted by: Ceecee
[This review was collected as part of a promotion.] I love the quality of the camera. I was able to take beautiful pictures at a friend's wedding using my camera.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Honestly a perfect phone
on September 28, 2026
Posted by: Wazaaaa
[This review was collected as part of a promotion.] I chose to buy the S25 Ultra when i felt like i needed an upgrade since samsung has never let me down fr, used an S10, S20, S23 ultra, and now i have my s25 ultra
I have two jobs and the way android works on samsung devices is really good and versatile
I genuinely have no complaints about these phones at all, other than the battery. It would be nice if it could last a LOT longer, id pay extra for that.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my phone
on September 28, 2026
Posted by: Tato1118
[This review was collected as part of a promotion.] I been using samsung for a while and every time I am going to update my phone I choose Samsung again because I love it and always looking for new futures in it. Always happy with my decision of it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is an excellent phone!
on September 28, 2026
Posted by: Sammyboy6972
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is 10 times better than my Galaxy S22 Ultra. I chose the Galaxy S25 Ultra for its anti glare screen, AI features and powerful processor. It was the upgrade that I needed. I can't wait to see what Samsung comes up with next.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very efficient and easy to use phone
on September 28, 2026
Posted by: Henry93257
[This review was collected as part of a promotion.] The S25 ultra by Samsung is a very nice phone. I received it after having a Z Fold 5 and I find it very comparable to the performance of that device. Even though I purchased a refurbished machine or refreshed machine, If you would , it is very fast, battery lasts and I like it. Samsung transfer program for apps worked as expected.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is amazing!
on September 28, 2026
Posted by: JaysFav
[This review was collected as part of a promotion.] I chose the Galaxy S25Ultra because I love having a phone that you can use as an office device. Its not too big but just the right side to watch shows when I am on a plane.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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