Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(28,725 Reviews)
Rating breakdown 28,725 reviews
5 Stars
24,662
4 Stars
3,209
3 Stars
544
2 Stars
148
1 Star
162
86%of customers recommend this product.
(
1,029 out of
1,192)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
Great camera
on August 17, 2026
Posted by: Slimgoody155
[This review was collected as part of a promotion.] I choose this phone because it takes great pictures, my family always says that and the ease of use
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This S25 ultra has great features
on August 17, 2026
Posted by: BAMBAM61
[This review was collected as part of a promotion.] The camera on this phone is awesome, clear pictures and the zoom is amazing, game graphics are beautiful great phone for the money
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 ultra
on August 17, 2026
Posted by: Arnoux
[This review was collected as part of a promotion.] I chose samsung 15 years ago and never looked back I use the Al features to enhance my photos, to search items in a photo, and immediate translation of dialog. I am glad I chose to upgrade. An absolute beast
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product has cool and amazing features
on August 17, 2026
Posted by: Kekas123
[This review was collected as part of a promotion.] I chose the s25 ultra It's one of the best Android phones i can buy, It's packed with impressive specs, several well-performing camera and a built-in stylus pen that's amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 17, 2026
Posted by: DeeOneDat
[This review was collected as part of a promotion.] I love the camera and the speed of my phone the s25 is a great phone I'd recommend to everyone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's the best in every thing. Had no problem with
on August 17, 2026
Posted by: Niecey44girl
[This review was collected as part of a promotion.] It's the best since I bought it. No problem at all
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Works perfectly for what I need.
on August 17, 2026
Posted by: TeamSumsung
[This review was collected as part of a promotion.] I have been a galaxy user for the last 12 years and each year I always upgrade to the newest model. I also use the galaxy gear ultra and the buds.
My galaxy phone works with me when I work, the split screen option helps during meetings when I need side by side viewing. I also tried the Z model fold. I love it and its capabilities but at the time it wasn't a good fit because I rarely use much of its features, but with my new job, I have been considering going back to the fold. The bigger screen and the work compatibility will be more welcomed this time around. I use my phone everyday day for work (even weekends). It's designed is perfect, the screen is good (but need a little bigger now). I have not had any problems with my galaxy... i am and will always be team Samsung... (I even have Samsung tv's, refrigerator, and soundbar)...
My galaxy phone works with me when I work, the split screen option helps during meetings when I need side by side viewing. I also tried the Z model fold. I love it and its capabilities but at the time it wasn't a good fit because I rarely use much of its features, but with my new job, I have been considering going back to the fold. The bigger screen and the work compatibility will be more welcomed this time around. I use my phone everyday day for work (even weekends). It's designed is perfect, the screen is good (but need a little bigger now). I have not had any problems with my galaxy... i am and will always be team Samsung... (I even have Samsung tv's, refrigerator, and soundbar)...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Fragile Backglass
on August 17, 2026
Posted by: Jackie39
[This review was collected as part of a promotion.] I chose this phone because I thought it would be the best!!! And I've always wanted a Galaxy, but unfortunately K was very disappointed with the way they were built! I broke my back glass (shattered) within 3 months even with it being in a case, same thing happened with my son and his completely broke within 6 months!!! Now Im still paying on a phone that I dont have!!! 😐🤨😒
Value
3
Response from Samsung USBy R&R Team, August 20, 2026
Hello Jackie39, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We completely understand how valuable your phone is to you every day for a range of tasks. We have provided a link to the Samsung Support Team for your convenience. They can assist you with any repair options available for your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US