Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(27,168 Reviews)
Rating breakdown 27,168 reviews
5 Stars
23,294
4 Stars
3,009
3 Stars
528
2 Stars
156
1 Star
181
86%of customers recommend this product.
(
1,134 out of
1,321)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
This phone has great features
on June 29, 2026
Posted by: Msk1201
[This review was collected as part of a promotion.] The camera and settings give an everyday average person the ability to take high quality photos. The AI didn't work the greatest the one time I used it but could be operator error on my end. But I do enjoy the reliability with not only my phone but all of my Samsung devices.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S24 Ultra Review
on June 29, 2026
Posted by: Stevie427
[This review was collected as part of a promotion.] I have my s24 ultra for over two years and it has been flawless from the start. I have never had an issue with this phone. It is fast, reliable and never let's me down. It takes great pictures and updates every month without any issues. I take care of my phone and I think for getting long term usage you have to do your part. Your phone is only as good as you are the user and care is important. I would highly recommend my Galaxy ultra and frankly only the ultra if your are looking for the best android in the universe. Ii forgot that I use AI all the time and it's my go to for wanting information that I can trust. I use Gemini and perplexity...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Way more than just a phone
on June 29, 2026
Posted by: tb2200
[This review was collected as part of a promotion.] This is the best Galaxy phone I've had to-date. Being a type 1 diabetic, this phone is a key to managing my day-to-day health. It's the main controller for my Dexcom glucose sensor and my Omnipod insulin pump.
It also manages all my security system cameras and numerous other smart home devices.
I also use it for all my shopping apps and bill pay functions.
Oh yes...it's also a great phone.
It also manages all my security system cameras and numerous other smart home devices.
I also use it for all my shopping apps and bill pay functions.
Oh yes...it's also a great phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The toughest most elegant Samsung device.
on June 29, 2026
Posted by: Scottgun
[This review was collected as part of a promotion.] I've been hooked on Samsung since the unveiling of the 5 active, and the S25 ultra is by far the toughest phone I've ever had. I drop it all the time. Sometimes I try to catch it only to swat it down even harder and I pick it up, no cracks anywhere. It is amazing. I accidentally went wading into saltwater with it in my pocket and it survived with zero issues. I get countless spam/scam calls and the "galaxy AI" screens calls for me and 99% of them don't stay on or leave a message. I like the sensitivity of the S pen, it makes drawing 3D pictures a breeze. Its got the brightest screen, it makes colors pop. And on the flip side the screen will dim so low you cant see it unless you're in a pitch black room. The graphics are crisp, pictures are clearer than real life, and the creative studio is amazing with the S pen making it easier than ever to transform everyday pics into works of art. The cameras are out of this world, I took pictures and videos of oil rigs in the gulf of Mexico from a plane 30,000 feet above them. Im still trying to zoom in on someones face in the window of a plane going by or on a satellite. You can see craters on the moon on a clear night. You can do anything you can imagine with all the AI features. It charges to full in an hour and goes for a day of constant use. If you don't use it much it'll go for 2-3 days give or take depending on signal. But it's the toughness that wins me over and the S25 ultra is the toughest. It's unbelievable. Hats off to you.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic
on June 29, 2026
Posted by: IsaiahsDad
[This review was collected as part of a promotion.] I use my Galaxy S25 Ultra daily for work and pleasure. The upgraded Galaxy AI features help with adjusting photos for social media and other sales websites for vehicles.
The camera system and how it integrates with Galaxy AI make everything seamless and simple in basically every aspect.
Love my Galaxy S25 Ultra and won't ever be going away from Samsung thanks to the constant upgrades.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good product
on June 29, 2026
Posted by: Randal
[This review was collected as part of a promotion.] Galaxy ai is very helpful to my smartphone experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
UI, v AI: When Worlds Collide. A real world review
on June 29, 2026
Posted by: BeingGrace
[This review was collected as part of a promotion.] Samsung Galaxy S25 Ultra: A Powerhouse with Rigid UI Limits
I’ve put the Samsung Galaxy S25 Ultra through its paces, and it’s an absolute powerhouse. It's solid, has top-tier build quality, and the flat screen easily cuts right through bright outdoor sunlight.
The big win this year is Galaxy AI, which brings real utility instead of just marketing hype. My favorite tool is the S-Pen Smart Select menu. When a website or app locks down its text and blocks standard copy-pasting, you can just pull out the stylus, draw a box, and the AI instantly extracts the text anyway. It's a massive time-saver. The media tools are just as solid: the AI Audio Eraser cleans background noise out of videos flawlessly, and the photo editor removes reflections naturally.
However, Samsung still stumbles on basic customization. The interface feels surprisingly rigid in two areas that have been an issue for years. First, the home screen forces apps into a strict grid. You can’t move icons to an exact position you want; the software forces them back into rows, making it impossible to clear space to see your wallpaper. Second, you can't change the core dynamics or layout behavior of the pull-down notification menu to fit your workflow.
Verdict: It’s a beast of a phone with genuinely useful AI tools. But if you want total control over your home screen layout, Samsung’s stubborn UI limits are still a frustrating hurdle.
I’ve put the Samsung Galaxy S25 Ultra through its paces, and it’s an absolute powerhouse. It's solid, has top-tier build quality, and the flat screen easily cuts right through bright outdoor sunlight.
The big win this year is Galaxy AI, which brings real utility instead of just marketing hype. My favorite tool is the S-Pen Smart Select menu. When a website or app locks down its text and blocks standard copy-pasting, you can just pull out the stylus, draw a box, and the AI instantly extracts the text anyway. It's a massive time-saver. The media tools are just as solid: the AI Audio Eraser cleans background noise out of videos flawlessly, and the photo editor removes reflections naturally.
However, Samsung still stumbles on basic customization. The interface feels surprisingly rigid in two areas that have been an issue for years. First, the home screen forces apps into a strict grid. You can’t move icons to an exact position you want; the software forces them back into rows, making it impossible to clear space to see your wallpaper. Second, you can't change the core dynamics or layout behavior of the pull-down notification menu to fit your workflow.
Verdict: It’s a beast of a phone with genuinely useful AI tools. But if you want total control over your home screen layout, Samsung’s stubborn UI limits are still a frustrating hurdle.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on June 29, 2026
Posted by: Rina21
[This review was collected as part of a promotion.] I truly enjoy my device. I'm not really equipped with AI tools, but I have no problems with my gaming or streaming.
I have as of late been receiving video calls just out the blue. It would be great to have better protection from spam calls.
Over all a very awesome phone.
Value
5
Written by a customer while visiting Samsung US