Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(27,185 Reviews)
Rating breakdown 27,185 reviews
5 Stars
23,306
4 Stars
3,013
3 Stars
529
2 Stars
156
1 Star
181
86%of customers recommend this product.
(
1,135 out of
1,322)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
4
Large and in charge
on May 21, 2026
Posted by: Kirakira8
[This review was collected as part of a promotion.] My new Galaxy s25 ultra is so big it fits in my hand well I have a magnetic case and it makes driving and working so much easier. The picture quality is top notch it's quick and I use AI all day whether it's personal messages notes to myself work college dissertations I use this AI for everything. It may as well be my best friend in my pocket. And then I have a stylus I can pull it out and draw jot notes absolutely amazing. I take photographs to watch the progression of my salt water tank photographs of my Sphinx cat my carnivorous plant gardens and I can get those really close close small details there's just nothing that compares.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This cellphone has everything I need.
on May 21, 2026
Posted by: Lirapajarina09
[This review was collected as part of a promotion.] The Photo and video quality is awesome. I was thinking on trade with the Samsung S26 ultra but I change my mind. I going to keep my Samsung Ultra 25. Galaxy AI excellent.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Favorite Phone! An S25U Experience
on May 21, 2026
Posted by: Beckobeck
[This review was collected as part of a promotion.] I really like almost everything about the Galaxy S25 Ultra. The phone feels extremely polished and premium, and Samsung clearly aimed to make it a refined flagship.
One of my favorite parts is the titanium frame. It gives the phone a more expensive feel in the hand and adds impressive durability. The build quality overall is excellent and makes the device feel very solid.
Galaxy AI is another highlight, especially for photo editing. The AI tools are actually useful and make it easy to remove objects or quickly clean up photos without needing another app.
My main issue with the phone is the camera optimization and color processing. Photos tend to come out noticeably cooler, which sometimes gives them a slightly unnatural vibe. While you can adjust the settings to warm the colors a bit, it still doesn’t quite match the natural warmth I got from my S22 Ultra, although this isn't a dealbreaker. The camera quality is visibly top notch!
I also miss the Bluetooth functionality in the S Pen. Being able to use it as a remote shutter for photos was genuinely useful, especially for group pictures or when the phone was set up at a distance.
Overall, the S25 Ultra is still an excellent phone with premium build quality and very useful AI features.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone
on May 21, 2026
Posted by: Shadow
[This review was collected as part of a promotion.] This phone it's been amazing it super quick and easy to use everyday it's like having a mini pc in your pocket
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has excellent features
on May 21, 2026
Posted by: Peaches
[This review was collected as part of a promotion.] Galaxy AI on my phone stopped working correctly and often only goes by the images on the present screen when im asking a question. It says things like "according to the image on this screen" when the image on the screen has nothing to do with the question. But overall aside from Galacy AI this is a pretty good working phone with spectacular features, some I use and some I don't. I use my phone for EVERYTHING so it is important to be protected from viruses and hackers. I love my phone all in all. Thank you
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This is a nice phone
on May 21, 2026
Posted by: Zurdillero
[This review was collected as part of a promotion.] This Galaxy Ai is amazing great features
And beautiful cameras and exellent for gaming .
And beautiful cameras and exellent for gaming .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
DAVES PHONE
on May 21, 2026
Posted by: Dave007
[This review was collected as part of a promotion.] It's been working well since I bought it. I've had no issues to report, no need to do resets, and no battery drain. It's the best I've ever had.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely love
on May 21, 2026
Posted by: KBlaskie
[This review was collected as part of a promotion.] From Galaxy AI to the design of the phone itself I absolutely love mh phone!
Value
5
Written by a customer while visiting Samsung US