Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(24,340 Reviews)
Rating breakdown 24,340 reviews
5 Stars
20,885
4 Stars
2,672
3 Stars
465
2 Stars
146
1 Star
172
86%of customers recommend this product.
(
1,132 out of
1,319)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
This product have many utilities and it is helpful
on May 21, 2026
Posted by: Gleimbek
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is one of the most advanced smartphones of 2025, mainly due to its strong focus on artificial intelligence. Unlike previous models, AI is now central to the user experience, influencing how people interact with apps, the camera, and daily tasks.
It delivers top-tier performance thanks to a powerful processor, allowing smooth multitasking, gaming, and on-device AI processing. This reduces reliance on cloud services and improves speed and privacy.
A key feature is its multimodal AI, which can understand text, voice, and images at the same time. This enables more complex commands across multiple apps, turning the phone into a more capable personal assistant. AI also enhances the camera with real-time image optimization, noise reduction, and smart editing tools, making high-quality photography accessible to all users.
Additionally, AI powers features like daily summaries, smart notifications, and contextual suggestions to improve productivity. However, these functions are still evolving and may not always be consistent.
The battery offers solid all-day performance, although charging speed is not the fastest. The design remains premium, with a bright, high-resolution display, but hardware changes from the previous generation are limited.
Overall, the S25 Ultra is a major step toward AI-driven smartphones, though not all features feel essential yet.
It delivers top-tier performance thanks to a powerful processor, allowing smooth multitasking, gaming, and on-device AI processing. This reduces reliance on cloud services and improves speed and privacy.
A key feature is its multimodal AI, which can understand text, voice, and images at the same time. This enables more complex commands across multiple apps, turning the phone into a more capable personal assistant. AI also enhances the camera with real-time image optimization, noise reduction, and smart editing tools, making high-quality photography accessible to all users.
Additionally, AI powers features like daily summaries, smart notifications, and contextual suggestions to improve productivity. However, these functions are still evolving and may not always be consistent.
The battery offers solid all-day performance, although charging speed is not the fastest. The design remains premium, with a bright, high-resolution display, but hardware changes from the previous generation are limited.
Overall, the S25 Ultra is a major step toward AI-driven smartphones, though not all features feel essential yet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone !!
on May 21, 2026
Posted by: Tesla2021
[This review was collected as part of a promotion.] Love my Galaxy S25.Ultra love the fact battery stays for a long time.Without having to charge, it also love how it works with the built in AI. I use my galaxy ultra to watch movies t v and play games all on the go.Whenever it's convenient for me, the phone never lets me down.Great product always have used samsung.Don't find out changing anytime soon. Can't wait to see what the new Samsung product has to offer for all customers, including the new Samsung AI glasses very excited for those keep up the good work Samsung highly appreciative.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's Fast and Reliable!!
on May 21, 2026
Posted by: TheGrumpyFocker
[This review was collected as part of a promotion.] I loved my Ultra S22. Unfortunately one day I dropped it and destroyed the screen in a weird obscure way. I needed a new phone that day. S25 Ultra was on display in all its beauty. It was an easy choice.
Getting it back to the Hotel room, I started to set it up. Backups restored, apps reinstalled, messages and calls restored. When I say fast, I'm talking blazing. Years of data, 100+ gig from the phone, cloud data etc. In under 75 minutes I was done, not the typical 2-3 hours. To this day, updates download and install in seconds.
I use Bixby and Samsung AI to help me with my tasks, remind me of events, giving me a high level brief on information, the AI version of TL:DR. And it's fast, it works and it's usually very accurate.
I love the pen. All the things I keep learning i can do with it. Fun and business, goofy and serious. It acts just like a real pen.
The screen resolution is amazing. Can watch 4k video with absolute clarity. Stream movies. Play games and work doesn't matter, the screen is beautiful.
Lastly, I Love the camera... day/night, low/bright light. Makes no difference. I can get great shots. The picture attached, I took in the AZ desert.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very tough phone! and full of great features.
on May 21, 2026
Posted by: Chevpanter
[This review was collected as part of a promotion.] AI Gemini on my phone is unbelievable I use it for work it has helped me to get so many contracts so accurate and even brings up stuff that I was missing on my estimate it's literally told by talking to your best friend every time that I come across of somebody who hasn't tried their AI on their phone I get so excited too introduce them to this new technology that has been helping so many people around the world thank you all for this great invention!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love Love Love!
on May 21, 2026
Posted by: VegasBeauty702
[This review was collected as part of a promotion.] Best phone ever! I've never have had a problem with it at all. Not like that other brand that's always having problems so ive witnessed. Lol
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's Fast and Reliable!!
on May 21, 2026
Posted by: TheGrumpyFocker
[This review was collected as part of a promotion.] I loved my Ultra S22. Unfortunately one day I dropped it and destroyed the screen in a weird obscure way. I needed a new phone that day. S25 Ultra was on display in all its beauty. It was an easy choice.
Getting it back to the Hotel room, I started to set it up. Backups restored, apps reinstalled, messages and calls restored. When I say fast, I'm talking blazing. Years of data, 100+ gig from the phone, cloud data etc. In under 75 minutes I was done, not the typical 2-3 hours. To this day, updates download and install in seconds.
I use Bixby and Samsung AI to help me with my tasks, remind me of events, giving me a high level brief on information, the AI version of TL:DR. And it's fast, it works and it's usually very accurate.
I love the pen. All the things I keep learning i can do with it. Fun and business, goofy and serious. It acts just like a real pen.
The screen resolution is amazing. Can watch 4k video with absolute clarity. Stream movies. Play games and work doesn't matter, the screen is beautiful.
Lastly, I Love the camera... day/night, low/bright light. Makes no difference. I can get great shots. The picture attached, I took overlooking Petco Park in San Diego.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best smartphone available
on May 21, 2026
Posted by: Filerofish
[This review was collected as part of a promotion.] Galaxy AI is a very useful tool for real time translations, photography, image transformation, videography and a host of other daily tasks. Of the smartphones currently available in the U.S. market, the Samsung S ultra series is the most versatile and tech advanced.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best smartphone available
on May 21, 2026
Posted by: Filerofish
[This review was collected as part of a promotion.] Galaxy AI is a very useful tool for real time translations, photography, image transformation, videography and a host of other daily tasks. Of the smartphones currently available in the U.S. market, the Samsung S ultra series is the most versatile and tech advanced.
Value
5
Written by a customer while visiting Samsung US