Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(24,341 Reviews)
Rating breakdown 24,341 reviews
5 Stars
20,886
4 Stars
2,672
3 Stars
465
2 Stars
146
1 Star
172
86%of customers recommend this product.
(
1,132 out of
1,319)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
The camera is top tier!
on May 21, 2026
Posted by: KheKhe
[This review was collected as part of a promotion.] I love the "remix" AI features on the phone. I have so much fun with it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
love it so much
on May 21, 2026
Posted by: galaxylover
[This review was collected as part of a promotion.] I got an S24 ultra it didn't have my phone in the list but I love it has the BEST CAMERA I've ever used they are so great very durable dropped it many times still in great condition I love the s pen so neat but I forget it's there sometimes or if use it more I also love how big the screen is and the Samsung AI is amazing it's so crazy how AI can do and tell you almost anything it's incredible I can't wait to upgrade to the 25 ultra or 26 if it's out. I've had this phone for years and I'm in love won't change from galaxy EVER LIKE PEOPLE TRY TO ENCOURAGE NO WAY.THEY ARE AMAZING THANK YOU
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone! Like a mini computer in your hands!
on May 21, 2026
Posted by: Bliss23
[This review was collected as part of a promotion.] Hands down this is a great phone! I've had the galaxy buds2 and I heard the 26 ultra and the new buds are even better!! This is like a mini computer in your hands there's nothing it can't do!! And the pen is just so helpful signing things and my kids love to draw! I cannot wait to upgrade to the next best thing! Not to mention the camera is awesome to. Almost like a professional camera in your hands!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A lifetime journey
on May 21, 2026
Posted by: Kandigirl
[This review was collected as part of a promotion.] I still remember my first cell phone 25 years ago—simple, limited, and nothing like what we have today. That’s why using Samsung’s S series feels almost unreal. Since the S21, every upgrade has brought something that doesn’t just impress me—it genuinely improves my daily life.
The Galaxy AI features have become part of my routine, helping me stay organized and efficient without even thinking about it. And the camera? It captures moments so beautifully that I don’t need any experience to feel like I’m creating something meaningful.
But the Ultra series is what truly changed everything for me. With the S Pen, my phone became more than a device—it became a canvas. Being able to create detailed art right from my hand is something I never imagined possible back then.
Samsung didn’t just evolve with technology—they helped redefine what’s possible. And for me, that’s something worth staying loyal to.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The perfect phone
on May 21, 2026
Posted by: Mnn2020
[This review was collected as part of a promotion.] Been using the S25 ultra for a year now. Been in the Samsung ecosystem for at least 10 years now and this phone just feels like "The Perfect" phone. Great camera, great screen, smooth experience. I'm into photography and the Pro mode is amazing. Sometimes people ask if I've taken the photos using a professional camera or not.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ai circle to search is amazing
on May 21, 2026
Posted by: Westham73
[This review was collected as part of a promotion.] Samsung Galaxy s25 ultra is an amazing device I couldn't be happier
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Ultra – A Game-Changer for Hearing Aids
on May 21, 2026
Posted by: FridRicsReviews
[This review was collected as part of a promotion.] After using the Samsung Galaxy S25 Ultra for a few months I can confidently say it’s more than just a flagship phone—it is an essential, life-enhancing tool for those with hearing loss. While the camera and speed are excellent, Samsung’s commitment to audio accessibility, particularly with the new Bluetooth LE Audio capabilities, has made this the best smartphone experience I’ve had to date.
The standout feature is the native support for Bluetooth Low Energy (LE) Audio. I paired my hearing aids in seconds through the accessibility settings, and the connection is rock-solid. Streaming music and phone calls directly to my hearing aids feels just as high-quality as using high-end Bluetooth earbuds. The S25 Ultra supports full hands-free calling.
I can leave my phone in my pocket or on the table, answer a call directly using my hearing aid’s button, and carry on a conversation while my hands are free.
The audio quality on the other end is crystal clear, thanks to improved Bluetooth protocols.
Samsung has integrated AI to help in noisy environments. The new Audio Eraser tool is phenomenal for reducing background noise during conversations, allowing the subject's voice to stand out.
Samsung has made the hearing aid settings easy to find and adjust. A very nice touch is the ability to add a shortcut icon for your hearing aid settings directly to your home screen. This allows me to adjust streaming volume or switch presets instantly without navigating through menus.
The standout feature is the native support for Bluetooth Low Energy (LE) Audio. I paired my hearing aids in seconds through the accessibility settings, and the connection is rock-solid. Streaming music and phone calls directly to my hearing aids feels just as high-quality as using high-end Bluetooth earbuds. The S25 Ultra supports full hands-free calling.
I can leave my phone in my pocket or on the table, answer a call directly using my hearing aid’s button, and carry on a conversation while my hands are free.
The audio quality on the other end is crystal clear, thanks to improved Bluetooth protocols.
Samsung has integrated AI to help in noisy environments. The new Audio Eraser tool is phenomenal for reducing background noise during conversations, allowing the subject's voice to stand out.
Samsung has made the hearing aid settings easy to find and adjust. A very nice touch is the ability to add a shortcut icon for your hearing aid settings directly to your home screen. This allows me to adjust streaming volume or switch presets instantly without navigating through menus.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Long-Term Review: S25 Ultra Performance vs. AI
on May 21, 2026
Posted by: StorageSeeker
[This review was collected as part of a promotion.] I have been using my S25 Ultra for about 9 months now, and while I’m overall pleased with the gorgeous display and the premium titanium build, the software experience still needs significant work. Despite having all the latest updates installed, the AI features remain incredibly unrefined.
Specifically, the voice interaction is very glitchy; I experience constant loops when speaking back to the device, and the AI voice often becomes distorted or "weird" during use. For a powerhouse meant for daily tasks, these persistent bugs are disappointing. Additionally, I find the storage capacity (1T) lacking for my needs and wish there were higher internal storage tiers available to better accommodate my files. For a flagship at this price point, I expected a more polished AI experience by now.
Value
4
Written by a customer while visiting Samsung US