Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(24,342 Reviews)
Rating breakdown 24,342 reviews
5 Stars
20,887
4 Stars
2,672
3 Stars
465
2 Stars
146
1 Star
172
86%of customers recommend this product.
(
1,132 out of
1,319)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
This Device Is Awesome
on May 21, 2026
Posted by: KittyKat
[This review was collected as part of a promotion.] I like how AI helps with suggestions when I'm sending someone an email.
Galaxy AI is definitely a great means of getting things accomplished on your S25 Ultra.
Galaxy AI is definitely a great means of getting things accomplished on your S25 Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Samsung Galaxy Smart phone yet.
on May 21, 2026
Posted by: PhotoBug
[This review was collected as part of a promotion.] I purchased the Samsung Galaxy S25 Ultra about a year ago. I has a Samsung Galaxy S21 Ultra before. I am loving the new Galaxy AI features making it very easy to use. The larger internal memory helps also, I purchased the 1 TB model. The new specs for camera features really make a difference if you primarily used your smartphone instead of a standalone DSLR. I used mine for some higher specs smartphone phone games. Overall it's great purchase or someone upgrading or buying to replace a different brand. I would recommend this phone to anyone who asks.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best galaxy series phone yet. No hiccups.
on May 21, 2026
Posted by: peteachermrwhatsit13
[This review was collected as part of a promotion.] So far, after using my galaxy s25 ultra for 7 months, I have noted that no previous model features continue to operate with the new system seamlessly. Previously, I have noticed issues within the first 3 months of feature use. Eventually, after several updates, the issues subside.
The use of galaxy Ai has helped smooth much of the learning curve for new devices, and has offered me help with items which I was not actively aware of. It makes my job as grammar police (for my friends & family) much easier. A drawback to this is eliminating learning of proper communication. Why learn if something can do it for us. Slowly controlling our minds through reliance on Ai to think for us. Less thinking = mind control.
The use of galaxy Ai has helped smooth much of the learning curve for new devices, and has offered me help with items which I was not actively aware of. It makes my job as grammar police (for my friends & family) much easier. A drawback to this is eliminating learning of proper communication. Why learn if something can do it for us. Slowly controlling our minds through reliance on Ai to think for us. Less thinking = mind control.
Please learn from this wonderful Ai technology and not rely on it. When machines think, they can control you. Be aware.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best galaxy series phone yet. No hiccups.
on May 21, 2026
Posted by: peteachermrwhatsit13
[This review was collected as part of a promotion.] So far, after using my galaxy s25 ultra for 7 months, I have noted that no previous model features continue to operate with the new system seamlessly. Previously, I have noticed issues within the first 3 months of feature use. Eventually, after several updates, the issues subside.
The use of galaxy Ai has helped smooth much of the learning curve for new devices, and has offered me help with items which I was not actively aware of. It makes my job as grammar police (for my friends & family) much easier. A drawback to this is eliminating learning of proper communication. Why learn if something can do it for us. Slowly controlling our minds through reliance on Ai to think for us. Less thinking = mind control.
The use of galaxy Ai has helped smooth much of the learning curve for new devices, and has offered me help with items which I was not actively aware of. It makes my job as grammar police (for my friends & family) much easier. A drawback to this is eliminating learning of proper communication. Why learn if something can do it for us. Slowly controlling our minds through reliance on Ai to think for us. Less thinking = mind control.
Please learn from this wonderful Ai technology and not rely on it. When machines think, they can control you. Be aware.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome resolution
on May 21, 2026
Posted by: Johnnyhotplate
[This review was collected as part of a promotion.] Streaming anime is perfect. Galaxy ai finds it online for me quickly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
excellent product
on May 21, 2026
Posted by: Pipo17
[This review was collected as part of a promotion.] Overall, the phone is great, but personally, I feel it tends to overheat when playing games. The S Pen should have Bluetooth connectivity like the previous version, and the camera protectors leave much to be desired.
But to be honest, I really like my phone. The battery lasts a long time, its AI is fantastic, and it's one of my best investments
Value
3
Response from Samsung USBy R&R Team, May 21, 2026
Hi there Pipo17, thank you for sharing your experience of your Samsung Galaxy S25 Ultra. We are pleased to hear that you are overall happy with the usage of your device. We have provided a link to an article to help you with the temperature of your device. We have also shared a link to an article to help you with the redesigned features of your S Pen and integrate them in to your usage. We have lastly, provided a link to the Samsung Support Team to assist you further if you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
A phone with a lot of potential...
on May 21, 2026
Posted by: Samsung25king
[This review was collected as part of a promotion.] I love the s25 ultra phone because it is very complete in every sense facial to handle with the help of AI and Gemini the tasks and searches are easier and apart from the device lasts a lot the load and is very fast and with the Spin ull everything is more fun ...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I use this phone mostly for gaming and photography
on May 21, 2026
Posted by: Newbeginings
[This review was collected as part of a promotion.] I've been getting Samsung Galaxies for many years now and they never disappoint! Though my 25 can't take amazing eclipse pictures or pictures of the moon that look like I was actually on it as my 23 did but it makes up for it with 200 MP that gives sharp natural pictures. It has a 50MP periscope telephoto lens, 5x to 10x zoom (30x–100x AI zoom), and an improved 50MP ultra-wide lens, making it so simple to get beautiful detailed photos.
The Galaxy AI editing tool is not only on the pictures but also can remove sound in videos now as well, and has more options I just haven't checked them out yet, but for what I do know, Samsung has really poured into this one. The snapdragon 8 elite is obvious cause my phone runs a lot faster.
I also like the Galaxy AI assistant that helps you move one thing to another, like if you have an appointment in an email the Galaxy AI can move it to your calendar. I know there's other things Galaxy AI does but I don't really use them so can't review on them. The amount of space allows me to play the games I like without worrying about my phone slowing down or having to delete one just to get another. So I can do my shopping, gaming, scheduling, and managing all on this phone and it runs so smoothly. I really love my phone, but then again, I always love my Samsung Galaxy phones
The Galaxy AI editing tool is not only on the pictures but also can remove sound in videos now as well, and has more options I just haven't checked them out yet, but for what I do know, Samsung has really poured into this one. The snapdragon 8 elite is obvious cause my phone runs a lot faster.
I also like the Galaxy AI assistant that helps you move one thing to another, like if you have an appointment in an email the Galaxy AI can move it to your calendar. I know there's other things Galaxy AI does but I don't really use them so can't review on them. The amount of space allows me to play the games I like without worrying about my phone slowing down or having to delete one just to get another. So I can do my shopping, gaming, scheduling, and managing all on this phone and it runs so smoothly. I really love my phone, but then again, I always love my Samsung Galaxy phones
Value
5
Written by a customer while visiting Samsung US