Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(24,342 Reviews)
Rating breakdown 24,342 reviews
5 Stars
20,887
4 Stars
2,672
3 Stars
465
2 Stars
146
1 Star
172
86%of customers recommend this product.
(
1,132 out of
1,319)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
All the features you want, none you don't!
on May 21, 2026
Posted by: Katalyst1
[This review was collected as part of a promotion.] This device is truly exceptional and has quickly become my favorite phone. While I don't find myself using the included stylus frequently, it proves to be incredibly useful when the need arises. It's a feature that adds significant value. I'm very impressed with the overall performance and design of this phone. I would highly recommend it to anyone looking for a top-tier mobile experience. This Galaxy AI is absolutely amazing! I find myself using it for so many things on a daily basis. It's even been a great help in drafting this very review lol. Please know that all the opinions expressed here are entirely my own. I'm genuinely impressed with its capabilities! My only complaint is that the S26 Ultra came out too soon lol! I may consider changing my phone plan just so I can upgrade sooner!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excelent phone.
on May 21, 2026
Posted by: JoeBigFan
[This review was collected as part of a promotion.] I have this phone for about 7 months. Is still working really fast, no decreased speed of processor so far. I use the Galaxy AI mostly to fix pictures and translate and I have no complaints. I mostly like the eraser funtion. It work great. Also I have pictures some object or animal on pictures and it's understand what I want to draw. The camera zoom is great, I love to picture moon with this function. Beside that I use the phone for office function like making and adjusting my home budget every month, pay debts, download documents, messages with the email, WhatsApp and text. Some times I split screen and works great. I always has a lot of apps opened and is never stuck or goes slow. The voice of calls is great too. I also hear a lot of music I have recorded in it and the quality of the sound is amazing. When I'm not at my job, because is a closed building with almost no windows, the battery last the whole day. I also use the S pen a lot. I plan to use it for many years.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Galaxy S25 Ultra Review
on May 21, 2026
Posted by: Fanny7
[This review was collected as part of a promotion.] I use my Samsung device to create lifestyle and skincare videos for social media. The Galaxy AI features on my Samsung Galaxy S25 Ultra help me quickly edit clips, improve lighting, and reduce background noise so my videos look clean and professional. The camera quality is amazing for capturing detailed skincare routines, and the large display makes it easy to review and edit content right on the phone. It’s also great for streaming, browsing, and staying productive throughout the day.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Almost Perfect: My Experience with the s25 Ultra
on May 21, 2026
Posted by: JayLin
[This review was collected as part of a promotion.] Honestly, the Galaxy S25 Ultra is a total powerhouse, but it’s definitely a bit of a "love-hate" relationship when it comes to the design.
The Good Stuff:
The first thing you notice is how premium it feels. The titanium frame and that massive 6.9-inch screen just scream high-end. I spend a lot of time gaming on Honkai: Star Rail, and the Snapdragon 8 Elite is a beast—it stays cool even after an hour of maxed-out settings. For movies and streaming, the anti-glare display is a game-changer; I don't have to fight my living room lamp reflections anymore.
The first thing you notice is how premium it feels. The titanium frame and that massive 6.9-inch screen just scream high-end. I spend a lot of time gaming on Honkai: Star Rail, and the Snapdragon 8 Elite is a beast—it stays cool even after an hour of maxed-out settings. For movies and streaming, the anti-glare display is a game-changer; I don't have to fight my living room lamp reflections anymore.
School:
Galaxy AI is where I actually get stuff done. I use Note Assist to summarize long recordings from meetings or lectures, and Circle to Search is basically my new best friend for quick research. Samsung DeX is honestly something most people sleep on, but it’s actually amazing for turning your phone into a full-blown workstation for work or school. It’s a total game-changer for multitasking.
Galaxy AI is where I actually get stuff done. I use Note Assist to summarize long recordings from meetings or lectures, and Circle to Search is basically my new best friend for quick research. Samsung DeX is honestly something most people sleep on, but it’s actually amazing for turning your phone into a full-blown workstation for work or school. It’s a total game-changer for multitasking.
The Reality Check:
The camera is absolutely top-notch for sports and daytime shots, but I’ve noticed it still holds back a little in low light—it can get a bit soft when the sun goes down. Also, while it feels premium, those pointy corners are a literal pain. It’s not the most comfortable to hold one-handed for a long time; it definitely starts digging into your palm during a long scroll.
The camera is absolutely top-notch for sports and daytime shots, but I’ve noticed it still holds back a little in low light—it can get a bit soft when the sun goes down. Also, while it feels premium, those pointy corners are a literal pain. It’s not the most comfortable to hold one-handed for a long time; it definitely starts digging into your palm during a long scroll.
Despite the ergonomics, the battery life and AI features make it a productivity monster. It's the ultimate "do-everything" device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's a relighibel and set it in its own category
on May 21, 2026
Posted by: Jaywatts
[This review was collected as part of a promotion.] This is the most amazing device i've ever owned from s o l e d screen for gaming streaming, and it 's amazing speeds and not only just for that, but with its a I features.And its ability to do almost anything that you could think of it literally is a computer. In the PaLM of your hand and anything you can do on a computer. You can do one here from its camera to the remix of photos, to literally just telling your phone what to do. And it would do it save so much time from googling or whatever else you need to look up when you just ask gem? And I and it literally, we'll take it into its own hands, from the fact of the AI features. And writing your own professional letters, legal letters, or whatever else needs done.This device is all in one and well worth it and to the point that I literally bought the galaxy watch ultra and another s25 ultrain the preorderdthe s26 ultra
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This one is a keeper
on May 21, 2026
Posted by: 80sMan
[This review was collected as part of a promotion.] I haven't yet found a compelling reason to upgrade my S25 Ultra to the latest model. Normally I upgrade every year but with the S25 Ultra I don't feel the need. It does everything I need it to do. The Galaxy AI helps with translations and photo editing which for me are key functions. Also for work I am able to do much of my job on my phone. All in all I'm happy with the phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My S25 Ultra
on May 21, 2026
Posted by: Mamaws
[This review was collected as part of a promotion.] My Galaxy AI S25 Ultra is an absolutely awesome phone. The screen images are so crisp and clear. The picture quality is amazing! So sleek and cool.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've owned. Screen is unreal.
on May 21, 2026
Posted by: VishalS25ultra
[This review was collected as part of a promotion.] I just unboxed my S25 Ultra and it’s already making a huge difference in my day-to-day. Honestly, I didn't think I'd use Galaxy AI as much as I do, but the "Circle to Search" and live note summaries have been total game-changers for keeping my work and school notes organized without the usual headache.
When I finally clock out, this thing turns into a mini cinema. I use it for streaming movies and catching up on sports while I’m commuting, and the brightness is so good I don't have to squint even in direct sunlight. For gaming, the performance is just ridiculous zero lag, even on the highest settings.
Whether I’m multitasking through a busy workday or just unwinding with some Netflix, this phone actually keeps up with me instead of slowing me down. The battery life has been a beast so far, which is a relief because I’m always on the move. It’s pricey, sure, but for how much it simplifies my routine, it’s worth every penny.
When I finally clock out, this thing turns into a mini cinema. I use it for streaming movies and catching up on sports while I’m commuting, and the brightness is so good I don't have to squint even in direct sunlight. For gaming, the performance is just ridiculous zero lag, even on the highest settings.
Whether I’m multitasking through a busy workday or just unwinding with some Netflix, this phone actually keeps up with me instead of slowing me down. The battery life has been a beast so far, which is a relief because I’m always on the move. It’s pricey, sure, but for how much it simplifies my routine, it’s worth every penny.
Value
5
Written by a customer while visiting Samsung US