Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8 out of 5
4.8
(24,343 Reviews)
Open Ratings Snapshot
Rating breakdown 24,343 reviews
5 Stars
20,888
4 Stars
2,672
3 Stars
465
2 Stars
146
1 Star
172
86%of customers recommend this product. 
(
1,132 out of 1,319
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
4 out of 5
4
Few differences from prior models
on May 18, 2026
Posted by: lilWilder
[This review was collected as part of a promotion.] I am a buyer of Samsung products for about 12 years now and will remain so indefinitely however, I was let down a little when I purchased my Galaxy 25 Ultra... I expected noticable differences from the model I had prior to this (S23Ultra) but nothing has really caught my eye so far, and ive owned this phone for roughly 8 months now.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My best samsung S serie phone
on May 18, 2026
Posted by: Kundh4
[This review was collected as part of a promotion.] Absolutely loving my Samsung Galaxy S25! The design is stunning, the display is as brilliant as ever, and the performance is lightning-fast. But the real game-changer has been Galaxy AI—it seamlessly boosts my daily tasks, from real-time call translations to smart photo editing that makes every shot look professional. Even battery management feels smarter. Galaxy AI doesn’t just add features; it makes the whole phone feel intuitive and almost predictive. Highly recommend for anyone who wants a device that truly works with you, not just for you. Samsung nailed it again!”
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I love this phone
on May 18, 2026
Posted by: Dkpmo96
[This review was collected as part of a promotion.] I have not used galaxy AI yet. But this phone is great.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy to work
on May 18, 2026
Posted by: Dashlife73
[This review was collected as part of a promotion.] I use my phone daily at work or taking pictures which are amazing I watch YouTube videos nightly I never have had a issue with my phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
my cellphone preference stronglystays with Samsung
on May 18, 2026
Posted by: Thunderbolt
[This review was collected as part of a promotion.] ​Performance & Hardware:
The custom Snapdragon 8 Elite "for Galaxy" processor coupled with 12GB of RAM makes this device an absolute tank. It handles heavy sustained workloads without aggressive thermal throttling. One UI runs beautifully smooth, and power users will love utilizing Samsung DeX and the deep customization options available through Good Lock.
​Display & Design:
The flatter sides and shaved-down bezels give the 6.9-inch Dynamic AMOLED 2X panel a massive, immersive feel while actually making the chassis lighter and more ergonomic than the S24 Ultra. The standout feature is the Gorilla Armor glass—the low reflectivity is a game-changer for visibility.
​Camera & Battery:
The camera array (featuring the updated 50MP ultra-wide) offers great consistency and brilliant dynamic range, especially during low-light/blue-hour shooting. Battery life easily stretches through a full day of heavy use, though it's disappointing that Samsung is still capping wired charging speeds well below its competitors.
​Final Thoughts:
It’s a highly refined, premium device that acts more like a reliable tool than a flashy toy. Highly recommended if you value massive displays, stylus integration, and top-tier processing power.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung galaxy still the best 👌
on May 18, 2026
Posted by: nathanrisem
[This review was collected as part of a promotion.] Love galaxy 💜 devices , been customer since beginning. Samsung never disappoints, solid device great performance and great deals thanks Samsung
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Meets everything wanted & needed in a phone!
on May 18, 2026
Posted by: Brini2026
[This review was collected as part of a promotion.] Availability in multiple colors. Camera view & capabilities are stellar! Love the screen size not being to big or small. Cannot have a functional do it all phone without the stylus... Simply put with AI & limitless apps what else could we ask for? 5 stars
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Product has great features
on May 18, 2026
Posted by: Loveydovey
[This review was collected as part of a promotion.] It has so many features. Some that im barely figuring out. I love this phone. Good quality. Very easy to use. Love the use of galaxy ai. Gemini is so helpful.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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