Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(28,938 Reviews)
Rating breakdown 28,938 reviews
5 Stars
24,800
4 Stars
3,235
3 Stars
559
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,136 out of
1,325)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
Love this phone
on August 22, 2026
Posted by: skip2a
[This review was collected as part of a promotion.] I chose this phone for the AI features and the performance. It is super responsive and the AI features are great tools to help enhance my photos
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
User friendly
on August 22, 2026
Posted by: Shang88
[This review was collected as part of a promotion.] I chose this device when it was the latest model. I chose it because of its ease of use, hidden stylus, screen size, and computing power. It is great for every single task I have used it for from gaming to taking notes.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great
on August 22, 2026
Posted by: Dchild
[This review was collected as part of a promotion.] Extremely happy that I chose to purchase this phone. Great functionality and durability. Have had this phone over a year and have had no issues what so ever.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone - Love the Stylus
on August 22, 2026
Posted by: Mom2Boys
[This review was collected as part of a promotion.] I love this phone. Pictures are amazing quality. I love the stylus. While I don't use it a ton, it has been great when I have to sign documents or want to write notes on something vs type!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on August 22, 2026
Posted by: GalaxyGuy
[This review was collected as part of a promotion.] I chose the samsung galaxy s25 ultra for my personal phone and couldn't be happier with the product. Amazing new features that I still haven't fully explored. The cameras are awesome and the photo editing software is top tier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone Reliable.....
on August 22, 2026
Posted by: Daddio72
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S25 Ultra after comparing several flagship phones, and I'm glad I did. The camera system is outstanding — photos come out sharp and vibrant even in low light, and the zoom capabilities are genuinely impressive for everyday use. The display is bright, smooth, and perfect for streaming or gaming.
Battery life easily gets me through a full day, even with heavy use, and the S Pen adds a level of functionality I didn't realize I'd rely on so much for quick notes and sketches. Performance is fast and fluid — no lag, even with multiple apps running.
Build quality feels premium, and the overall design is sleek without being bulky. Highly recommend if you want a phone that handles photography, productivity, and everyday tasks all in one.
Battery life easily gets me through a full day, even with heavy use, and the S Pen adds a level of functionality I didn't realize I'd rely on so much for quick notes and sketches. Performance is fast and fluid — no lag, even with multiple apps running.
Build quality feels premium, and the overall design is sleek without being bulky. Highly recommend if you want a phone that handles photography, productivity, and everyday tasks all in one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Pretty good phone
on August 22, 2026
Posted by: debrrose
[This review was collected as part of a promotion.] I previously had a Galaxy Note 9, and I chose to wait a few years before upgrading to a Galaxy S25 Ultra. I also got a Galaxy Watch Ultra with the phone. I have been fairly happy with the phone's features, with the exception that the external SD card was removed as a feature, also, the SPen no longer works as a camera remote, which is disappointing. Aside from those missing features, the phone works reliably as expected (I have had Galaxy phones since the 1990's when they were Qualcomm). The main user interface is logical and keeps the underlying menu structure consistent between models. I personally do not favor the oneUI shell, so I add Nova Launcher to customize the user interface shell to do exactly what I want. In all, I am pleased that I chose this model.
As for the watch, it occasionally became disconnected from the phone and had to be reset, which was made reasonably simple by having the watch back itself up every night so it could reinstall its data, but in recent months it has not disconnected so perhaps the bug has been fixed. I would prefer if more apps on the phone were also available on the watch, but that is up to individual developers.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy for ever!
on August 22, 2026
Posted by: Johanvzq
[This review was collected as part of a promotion.] I've been a Galaxy user since the Galaxy Note. I'm glad this time I chose the Galaxy S25 Ultra as an addition to my galaxy history. I don't for see me ever going a diffrent route, Galaxy for ever!
Value
5
Written by a customer while visiting Samsung US