Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8 out of 5
4.8
(26,970 Reviews)
Open Ratings Snapshot
Rating breakdown 26,970 reviews
5 Stars
23,166
4 Stars
2,987
3 Stars
513
2 Stars
144
1 Star
160
86%of customers recommend this product. 
(
1,028 out of 1,189
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5 out of 5
5
Exceptional Performance and Powerful AI
on April 27, 2026
Posted by: SamsungLover
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is an incredible device that has exceeded all my expectations. The build quality is premium, and the display is stunningly clear, making it perfect for streaming my favorite movies and sports.
​What truly stands out is the Galaxy AI. The AI power is impressive and has completely changed how I use the phone for work and daily tasks. It makes everything faster and more intuitive, from photo editing to real-time translations. Whether I am gaming or multitasking for school, the performance remains smooth and reliable. This is definitely a top-tier smartphone for anyone looking for the latest technology.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My favorite companion
on April 27, 2026
Posted by: My2cents
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra fits into real, everyday life in a way that just makes things easier without you having to think about it.
I’m not using my phone for anything fancy—just regular life. Texting, calls, checking emails, taking pictures, paying bills, watching a little YouTube, and keeping up with everything I have going on. And this phone handles all of it smoothly. No lag, no frustration, no feeling like it’s struggling to keep up.
What I really appreciate is how reliable it is. I can start my day early, be on it throughout the day, and not constantly worry about my battery dying. That alone takes a lot of stress off.
The camera is perfect for real life moments. I’m not trying to be a photographer—I just want good pictures when I take them. Whether it’s a quick photo, something important, or just capturing a moment, it comes out clear and looks good without me having to adjust anything.
It’s also just easy to use. Everything feels familiar and simple, but still polished. I don’t have time to figure out complicated features, and I don’t need to—it just works.
And honestly, it feels like a quality phone. Not flimsy, not cheap—something you can depend on daily.
Overall, it’s a solid, dependable phone for someone living a real, busy life. It keeps up, doesn’t complicate things, and does exactly what you need it to do—consistently. I left samsung about 4 years ago for Google Pixel, this phone bought me back!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great product.... some adjustments needed
on April 27, 2026
Posted by: Hershey
[This review was collected as part of a promotion.] I love this device, but the RCA feature is not so great and hard to understand. And wish the fonts were like the older models
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Phone
on April 27, 2026
Posted by: Soggy1
[This review was collected as part of a promotion.] The phone is pretty sweet. The galaxy AI is pretty clutch when making plans or searching.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is awesome. fast and reliable
on April 27, 2026
Posted by: rafin14
[This review was collected as part of a promotion.] I use my Samsung for everything. Gaming calls, video chat and sometimes streaming
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good overall
on April 27, 2026
Posted by: Magisteric
[This review was collected as part of a promotion.] Good all around without any real week points except for the battery life that could be better.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very good battery life and screen refresh rate.
on April 27, 2026
Posted by: ramayana
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra remains a top-tier powerhouse, specifically excelling in efficiency and display technology. While it keeps the familiar 5,000mAh battery capacity, the shift to more efficient internal hardware results in a significant boost to real-world endurance.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Love the features. Still learning the phone
on April 27, 2026
Posted by: Istreamalot2
[This review was collected as part of a promotion.] Galaxy AI is good. I use my phone alot to stream movies and missed shows
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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