Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8 out of 5
4.8
(27,195 Reviews)
Open Ratings Snapshot
Rating breakdown 27,195 reviews
5 Stars
23,313
4 Stars
3,014
3 Stars
530
2 Stars
156
1 Star
182
86%of customers recommend this product. 
(
1,135 out of 1,322
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5 out of 5
5
Great cameras, big improvement from what I had.
on March 9, 2025
Posted by: Dtunner
[This review was collected as part of a promotion.] I use my samsung s25 ultra at work to organize and document my daily tasks. This phone really makes it easy to connect with all my devices and coworkers.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A Game-Changer for Journalists & Content Creators!
on March 9, 2025
Posted by: Islam07
[This review was collected as part of a promotion.] As a journalist and multimedia editor, I’m constantly shooting interviews and creating content for social media. The Audio Eraser feature on the Samsung Galaxy S25 Ultra has completely changed the way I work!
Background noise is always a struggle, especially in busy environments, but this feature automatically cleans up the audio and focuses on the right sounds—giving me professional-quality output without needing extra equipment. Before, I had to transfer files to my computer and use heavy software for noise reduction, but now? I can shoot, edit, and clean the audio—all from my S25 Ultra!
For journalists like me who need speed and quality in a fast-paced industry, this is an absolute dream. It saves time, cuts out extra steps, and ensures my interviews and content sound crisp and clear straight from my phone. If you’re in media or content creation, this feature alone makes the S25 Ultra worth every penny!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
An Absolute Powerhouse
on March 9, 2025
Posted by: Look2TheStars
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is a top-tier smartphone that merges cutting-edge technology with practicality. The integration of the Snapdragon 8 Gen 3 processor means lightning-fast performance, allowing seamless multitasking and gaming. The Now Brief gives you a personalized briefing with suggested content and actions that change throughout the day. Highly recommended for anyone seeking a premium device!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Hands down the best phone around
on March 9, 2025
Posted by: Orangemarmalade
[This review was collected as part of a promotion.] Latest and greatest technology amazing chip with a great screen cant complain
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The galaxy s25 ultra is well design and quality
on March 9, 2025
Posted by: Traveler
[This review was collected as part of a promotion.] Finally I got 2 galaxy s25 + and a ultra, and Samsung did a great job on performance and build quality on their products. I'm constantly on the phone for works and it's still great.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Top of the line phone
on March 9, 2025
Posted by: kuddy0407
[This review was collected as part of a promotion.] I am a crafter and a seamstress, I use my phone for DIY idea, patterns and videos. I also use my phone camera to show my work. The 25 ultra is the best phone for these things....hands down the best.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
My device has cool features.
on March 9, 2025
Posted by: KMArthur
[This review was collected as part of a promotion.] I like the new sleek, bold model look. Has seamless action between apps.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Phone is good but not ultra
on March 9, 2025
Posted by: Gautam3
[This review was collected as part of a promotion.] Not the greatest anymore Camera and other features not much
improved from previous Gen and not
the greatest among other phones.
Samsung s series became jus another
phone not the leading among market
anymore
ow brief is useless and bloatware
Value
2 out of 5
2
Response from Samsung USBy R&R TeamMarch 11, 2025
Hey there Gautam3, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know that it is important to feel that you have made a good investment ina device that is going to have the features that enhance your life every day. We have some amazing resources to help you discover the full capabilities of this powerhouse including the full device manual, video tutorials, interactive simulator, and our team of experts to answer any questions you may have. WE appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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