Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(23,151 Reviews)
Rating breakdown 23,151 reviews
5 Stars
19,853
4 Stars
2,543
3 Stars
449
2 Stars
138
1 Star
168
86%of customers recommend this product.
(
1,127 out of
1,309)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
4
This product is overall great
on April 13, 2026
Posted by: LoveSamsung1981
[This review was collected as part of a promotion.] It has great graphics for movies and games and the A.I is wonderful for all different tasks I love the drawing features and photo edit features
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Best phone yet
on April 13, 2026
Posted by: Mikethedude
[This review was collected as part of a promotion.] I love my 25 because of the AI features. I just wish it could be more of an assistant put things into my calendar notification for stocks and a little more memory to go with the awesome camera
Value
3
Response from Samsung USBy R&R Team, April 16, 2026
Hey Mikethedude, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are pleased to hear that you are enjoying the features of Galaxy AI available on your device. We have provided links to the complete manual and the Samsung Support Team to help you with additional features that may further enhance your experience, and either assist you directly or answer any questions you may have as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great performance and reliability
on April 13, 2026
Posted by: ElCabron
[This review was collected as part of a promotion.] I've always had a Samsung S series phone since the beginning. The newest model has exceeded my expectations and has been reliable. I plan to upgrade to the next model that has more storage, that's my only reason for wanting to upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my galaxy phone
on April 13, 2026
Posted by: Galaxylover
[This review was collected as part of a promotion.] The Samsung Galaxy S25 ultra has been such a game changer for me. After my previous phone, stop working. I figured I deserved a little bit of upgrade, and it's been so helpful. Not only with my personal life but with work as well, I am able to communicate efficiently with all the tools provided with my employer.I also have a small business which really helps me be able to create content and also manage my business.Wherever I am on the go. Also, the screen quality is amazing.I love to take pictures and record things and this phone.The image quality is incredible. Not only that, but the AI is very useful in ensuring that whenever I need to send an email, whether it's a business. A work email or even a personal email, making sure that I sound professional clean polite is a game changer. Overall this phone has been very helpful
Not only in making sure that I am getting my work done. But also keeping me entertained, I use my phone a lot to watch or even listen to my favorite youtube videos and watch all of my favorite shows. Overall, I do believe this phone is very much worth it.
Not only in making sure that I am getting my work done. But also keeping me entertained, I use my phone a lot to watch or even listen to my favorite youtube videos and watch all of my favorite shows. Overall, I do believe this phone is very much worth it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a feature rich dependable phone
on April 13, 2026
Posted by: Lovemys25
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is an excellent flagship smartphone that delivers a premium experience in almost every area. It stands out as a powerful, reliable, and feature-packed device that’s also surprisingly easy to use.
One of the biggest highlights of this phone is its wide range of features. From the stunning high-resolution display to the advanced camera system, everything feels top-tier. The camera setup, including its 200MP main lens, captures incredibly detailed photos and performs especially well in low-light conditions, making it a great choice for photography enthusiasts.
Performance is another strong point. Powered by a high-end processor, the phone runs smoothly whether you're multitasking, gaming, or using demanding apps. It feels fast and responsive at all times, which adds to its overall reliability.
What really sets the Galaxy S25 Ultra apart is its AI-powered features. The phone can intelligently assist with tasks, automate actions across apps, and enhance photos and videos using advanced AI tools. These features make everyday use more convenient and give the phone a modern, “smart assistant” feel.
Despite all its advanced capabilities, the phone remains user-friendly. Samsung’s interface is clean and intuitive, so even with so many features, it’s easy to navigate and customize.
Battery life is also impressive, lasting throughout the day with regular use, and the overall build quality feels solid and premium, adding to its dependability
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this
on April 13, 2026
Posted by: Tinsley
[This review was collected as part of a promotion.] I've always had the cheap Samsung's and I finally decided to ball out and get a good one it's been a great experience and I would definitely buy it again. This phone is so responsive and input is immediate. I love gaming on it and the pictures are absolutely to die for. I never use to take pictures on my old phones cuz they weren't great but this one is absolutely amazing. I definitely recommend. It's definitely changed my life and I will never go back to the cheaper Samsung phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Ease of use is great
on April 13, 2026
Posted by: Runamuk0
[This review was collected as part of a promotion.] My Galaxy S25 is good. I like the ease of use. The OS is pretty good.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy 25 Ultra
on April 13, 2026
Posted by: mRsRabbit21
[This review was collected as part of a promotion.] I live my Galaxy 25 ultra! One of the best upgrades ive had!
Value
5
Written by a customer while visiting Samsung US