Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(27,195 Reviews)
Rating breakdown 27,195 reviews
5 Stars
23,313
4 Stars
3,014
3 Stars
530
2 Stars
156
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,322)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
Best s series
on March 10, 2025
Posted by: Gustav
[This review was collected as part of a promotion.] Very nice phone, nice design, camera is amazin recomend
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone
on March 10, 2025
Posted by: Nishjain
[This review was collected as part of a promotion.] Very easy and seamless migration from old phone to new. Good battery life and easy to use.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the size, clarity and processing speed
on March 10, 2025
Posted by: SilverbackPapa1
[This review was collected as part of a promotion.] Love running multiple apps with no decrease in performance.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New galaxy flagship
on March 10, 2025
Posted by: Minions
[This review was collected as part of a promotion.] Great phone with AI support with most powerful hardware
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It is very fast and responsive.
on March 10, 2025
Posted by: Agent4X
[This review was collected as part of a promotion.] I got my new phone and was able to easily transfer all my data via Smart switch. I have found the phone to be very responsive, and convenient. I also got some galaxy buds3 pro, and the devices connect together seemlessly. I usually use my phone for testing, watching shows, and playing games, so I use it a lot and give it some pretty heavy workloads, but it has kept up just foline so far, so I am really happy with it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever 😍
on March 10, 2025
Posted by: Yitzchok
[This review was collected as part of a promotion.] The s25 ultra is the best phone ever with the "seamless actions across apps," its easy and simple to use and the "Now Brief," keeps you updated with everything you need.
I also really like the new "Audio Eraser" feature its really useful and convenient...
I also really like the new "Audio Eraser" feature its really useful and convenient...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung S25 ultra
on March 10, 2025
Posted by: Srikanth
[This review was collected as part of a promotion.] The phone is hanging sometimes, little slow. Design part is good though along with the new UI. Removing Bluetooth from S pen sucks
Value
3
Response from Samsung USBy R&R Team, March 11, 2025
Hi there Srikanth, thank you for your feedback on your new Samsung Galaxy S25 Ultra. We would love tohelp you resolve any frustrations you are experiencing with your new device and have the best possible usage every day. We have provided links to a few troubleshooting guides to help you with the speed of your device and the features and usages of the redesigned S Pen. We have also shared a link to the Samsung Support Team to help if you have questions or would like assistance in maximizing your experience. We appreciate you being a Samsung customer. -Elizabeth
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Camera is pure enjoyment and the 12GB is blasting
on March 10, 2025
Posted by: Eugene1900
[This review was collected as part of a promotion.] Audio eraser is really great feature, flawless experience 👌
12 GB of RAM is blasting the speed of the tasks. Also flat field display design is much better than it was before, now it's very stable in hands. Thank you, Samsung Team 💖
Value
5
Written by a customer while visiting Samsung US