Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(28,720 Reviews)
Rating breakdown 28,720 reviews
5 Stars
24,658
4 Stars
3,208
3 Stars
544
2 Stars
148
1 Star
162
86%of customers recommend this product.
(
1,029 out of
1,192)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
4
This my first Ultra
on August 17, 2026
Posted by: Jen2026
[This review was collected as part of a promotion.] I chose the S25 Ultra because of the S pen. I thought it would let me take pictures without me holding my phone. It does not, amd I was not i formed of this when purchasing my phone. I do love this phone except it is too big. I like to text with one hand, not both.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone that got slow and buggy
on August 17, 2026
Posted by: xMirage2kx
[This review was collected as part of a promotion.] I am not sure why, but after the last software update my battery no longer makes it through a single day and it acts like it has poor and no service a lot. Often even hanging up while typing or sending a text message. Before that update it was amazing.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome camera
on August 17, 2026
Posted by: Mrbill
[This review was collected as part of a promotion.] I chose the ultra because I like the bigger size and of course the AI feature. Highly recommend this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on August 17, 2026
Posted by: Chaotic23
[This review was collected as part of a promotion.] I chose the Ultra 25 because I'm able to use the S-pen to do my work and sign whenever I need to submit documents. Overall, I just love the Galaxy family.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S25 ultra
on August 17, 2026
Posted by: Saifaldeen85
[This review was collected as part of a promotion.] 1.Remove the pen cause is not useful any more,
2. fix the camera because when you zoom in out you feel the jurk between lenses.
3. Upgrade the battery and make the device more thinner if you use silicone batteries.
2. fix the camera because when you zoom in out you feel the jurk between lenses.
3. Upgrade the battery and make the device more thinner if you use silicone batteries.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S25 Ultra
on August 17, 2026
Posted by: Babyblueyze2001reno
[This review was collected as part of a promotion.] "I am pleased with the samsung galaxy ultra s25. It is overall the best device I have owned. The streaming and playback is by far the best. This is the best. I'm glad I chose this phone because I needed an upgrade and so glad I did"
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is the best phone I've had thus far
on August 17, 2026
Posted by: Tonysamsung
[This review was collected as part of a promotion.] I chose this device because it was big and holds a lot of sings in it. It's also durable. I'm just happy with this phone. After all
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is my favorite phone aot
on August 17, 2026
Posted by: MxD1vine
[This review was collected as part of a promotion.] I chose the s25 ultra because it was the best phone when I was picking. It has been the best phone I've ever used, I also picked it because I love Samsungs products. They are always built perfect.
Value
5
Written by a customer while visiting Samsung US