Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(27,196 Reviews)
Rating breakdown 27,196 reviews
5 Stars
23,314
4 Stars
3,014
3 Stars
530
2 Stars
156
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,322)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
3
I Love the Galaxy Phones
on March 10, 2025
Posted by: Thisisme
[This review was collected as part of a promotion.] I have been using the Samsung galaxy series since the S3 and I love them all.
Moving to a new phone is remarkably easy with backup and restore.
Sadly, some apps are obsolete when I move to a new phone, sad but expected. What I did not expect is the amount of current popular apps that are not working or not working properly on my new phone. I have spent so much time trying to get work around for existing stuff that I have spent much time learning new features. Trying to do new stuff tends to break simple things. Right now hitting the home button takes me to the last page, not my home page. I'm sure there is a fix but I have already spent too much time researching. I am not sure this was full tested for bugs or regressions before it was released
Moving to a new phone is remarkably easy with backup and restore.
Sadly, some apps are obsolete when I move to a new phone, sad but expected. What I did not expect is the amount of current popular apps that are not working or not working properly on my new phone. I have spent so much time trying to get work around for existing stuff that I have spent much time learning new features. Trying to do new stuff tends to break simple things. Right now hitting the home button takes me to the last page, not my home page. I'm sure there is a fix but I have already spent too much time researching. I am not sure this was full tested for bugs or regressions before it was released
Value
3
Response from Samsung USBy R&R Team, March 11, 2025
Hey there ThisisMe, we appreciate you takiing time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We understand that new devices can take an adjustment period as you integrate the updated and redesigned features in to your daily usage. We have provided a link to a troubleshooting guide to help you with the apps that are not operating as intended or expected. We have also shared a link to the Samsung Support Team to help you if this experience continues and help you best adjust the settings for your home page. We appreciate you being a Samsung customer. -Elizabeth
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
S25 ultra and Galaxy Bud 3 pro
on March 10, 2025
Posted by: Donrugz
[This review was collected as part of a promotion.] My S25 ultra is "seamless actions across
apps," ,effortless to the touch , loving the slicker design and also the most perfect camera with sharper detail. My Galaxy Bud 3 pro is the perfect combination especially with a noise cancelation whew, the music sound is so fresh and crisp. Been with samsung for the past 12 years and they haven't disappoint me and I don't think they can right now.
apps," ,effortless to the touch , loving the slicker design and also the most perfect camera with sharper detail. My Galaxy Bud 3 pro is the perfect combination especially with a noise cancelation whew, the music sound is so fresh and crisp. Been with samsung for the past 12 years and they haven't disappoint me and I don't think they can right now.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super fast.
on March 10, 2025
Posted by: tuzomind
[This review was collected as part of a promotion.] The new fone is really fast. I can do a lot of things at the same time with no worries.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has good functions
on March 10, 2025
Posted by: Flexxy123
[This review was collected as part of a promotion.] This device is sleek and smooth with easy access in getting jobs done with no competition for now. Ai is swift and effective, just the s pen with no Bluetooth, that's the only downside
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
No Bluetooth S Pen
on March 10, 2025
Posted by: 10031992
[This review was collected as part of a promotion.] Who cares? Phone is dope! You'll forget all about it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Did it Again
on March 10, 2025
Posted by: AndroidFan4Life
[This review was collected as part of a promotion.] Ulta fast, Galaxy AI is a game changer. Integration to windowsis seem less and makes the device a must have for work warriors. Being in the Galaxy hemisphere is awesome. App transition is a breeze and it is lightning fast
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has amazing quality and futures.
on March 10, 2025
Posted by: ArtRita
[This review was collected as part of a promotion.] I figured out samsung new photo future and wonderful connection. Also I enjoyed battery long time working with android 15.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy s 25 ultra review
on March 10, 2025
Posted by: GalaxyFanatic
[This review was collected as part of a promotion.] Best phone of 2025 hands down. Amazing screen, camera and performance.
Value
5
Written by a customer while visiting Samsung US