Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(22,253 Reviews)
Rating breakdown 22,253 reviews
5 Stars
19,089
4 Stars
2,432
3 Stars
432
2 Stars
135
1 Star
165
86%of customers recommend this product.
(
1,126 out of
1,308)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
camera is amazing as well as the other features
on April 2, 2026
Posted by: Preciouskey
[This review was collected as part of a promotion.] I use my phone for personal and work. I also use my hotspot a lot to work on my lap top.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Products great for networking and working!
on April 2, 2026
Posted by: Lulubelle
[This review was collected as part of a promotion.] The Samsung 25 Ultra has many great features! I personally bought the phone for my streaming needs! The camera quality and functions are exquisite! Rather creating content or streaming! The phone is very clear, never overheats like products in the past and has great lifetime of the battery! I also love the fact of having Galaxy AI which I use frequently to help create and build my content! This phone isn't also great for streaming and content, but working while on the go! Having access to all the Office Apps, Adobe and other PDF programs really allows ease no matter where you are or what you're doing! We are steadily traveling with competitions and sports, yet I'm always still needing access to a laptop or computer, my Samsung 25 Ultra does that with ease without having to carry bulking laptops or Ipads. With programs that allow you to connect to other devices or printers nearby! I also love the screenshare options, that make it possible to connect to other devices or add an additional screen while working! The Samsung Galaxy 25 Ultra is light white, has the reflective screen that I absolutely love as well as the one UI amd ease of all its features! The feel of navigating this phone is unlike any other device I've ever used! The 6000mAh makes the fast charging seem like magic. Within minutes of your phone being at 5% its at 50 and the S Pen upgrade provides excess ease to all your note taking task!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Same Great Galaxy Series
on April 2, 2026
Posted by: Wittry78
[This review was collected as part of a promotion.] I swapped my s23 for an S25 and I love it. Still the same great Galaxy series just with updated features. This is the last in the series as of now that still uses the Bluetooth in the S pen so you still access features like being able to take pictures with it. I've only had this phone for a short time but I'm hoping it will last just as long if not longer than my s23.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I liked the S22+ Ultra better, camera was better.
on April 2, 2026
Posted by: AKassa414
[This review was collected as part of a promotion.] I liked the S22+ Ultra better, camera was better. I van zoom in on the moon with this phone but somehow cant get a clear picture of someones face when i zoom in. Galaxy AI is pretty cool on this phone but you can tell it's a work in progress.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Security is lacking
on April 2, 2026
Posted by: Hosston71043
[This review was collected as part of a promotion.] Everything about this phone is amazing except the security.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Loved it !
on April 2, 2026
Posted by: Hauge3h
[This review was collected as part of a promotion.] I love this phone for many reasons ..
I've owned Nothing but Samsung since
My first One. Great for gaming .
Fast loading time . Safe from overheat .
Storage is amazing. This phone never has had
one thing wrong with it except
for slow connection. And live streams cut out
I've owned Nothing but Samsung since
My first One. Great for gaming .
Fast loading time . Safe from overheat .
Storage is amazing. This phone never has had
one thing wrong with it except
for slow connection. And live streams cut out
Value
3
Response from Samsung USBy R&R Team, April 7, 2026
Hi there Hauge3h, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are pleased to hear that you are enjoying your gaming and storage capacity of your device. We have provided a link to an article to help you adjust the refresh rate to help with the occasional speed and buffering you mention experiencing with your device. We have also shared a link to the Samsung Support Team to assist you if you continue to experience these frustrations with your device, or have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
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How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has great camera and features!
on April 2, 2026
Posted by: LovetheGalaxy
[This review was collected as part of a promotion.] The Galaxy AI in this device is crazy good I love how quick and accurate it is. This is an amazing phone for gamers like myself.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The phone is great. Its my first ultra!
on April 2, 2026
Posted by: MARKUK719
[This review was collected as part of a promotion.] GALAXY AI IS AMAZING. USING FOR EVERY DAY NEEDS , SCHOOL, OR WORK
ACTIVITIES IT HAS YOUR BACK.
ACTIVITIES IT HAS YOUR BACK.
Value
3
Response from Samsung USBy R&R Team, April 7, 2026
Hi there MARKUK719, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are enjoying the usage of your device, and finding amazing ways to use Galaxy AI every day. We have provided a link to the complete manual for your device to help you maximize your experience and further enhance your usage. We have also shared a link to the Samsung Support Team for your convenience if you have questions as you continue using your new device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
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smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US