Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(22,253 Reviews)
Rating breakdown 22,253 reviews
5 Stars
19,089
4 Stars
2,432
3 Stars
432
2 Stars
135
1 Star
165
86%of customers recommend this product.
(
1,126 out of
1,308)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
Great upgrade
on April 1, 2026
Posted by: Sh0823
[This review was collected as part of a promotion.] I upgraded from s22ultra and it was great easy to use longer lasting battery and camera is wonderful
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
awesome phone
on April 1, 2026
Posted by: eskitzler
[This review was collected as part of a promotion.] The phone is awesome in all aspects super fast at everything handed to it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best there is
on April 2, 2026
Posted by: Tye1
Expertise:Expert
The best phone I ever had and used for a Samsung galaxy phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's AMAZING
on April 2, 2026
Posted by: Lovemygalaxy
[This review was collected as part of a promotion.] My s25 ultra is absolutely amazing. The AI is so intuitive and handles everything.to keep me organized for my small business. Ai helps me keeping my correspondence professional and proper grammar and really understands me to get my thoughts relayed, while suggesting next steps and checks in to keep me focused and on track. I never realized how galaxy Ai has truly expanded the future of my small family owned small business.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Comfort Zone
on April 2, 2026
Posted by: Melly311
[This review was collected as part of a promotion.] I love this phone. I had the Note prior to this (it was stolen on vegas) , so this was my replacement. The stylis pen was a must coming from the Note so I was happy there was the ultra!
It has great features and I love the size of it.
It has great features and I love the size of it.
And the camera quality is AMAZING! I have taken some of the best photos of my grandbabies that we would have never gotten with a professional.
I love it. Its my comfort zone.
Value
5
Written by a customer while visiting Samsung US
Posted by: Erica
from Ft lauderdale
Expertise:Expert
Verified Purchase:Yes
Phone over heats when using navigation never had this problem with s24ultra
No, I would not recommend this to a friend.
Performance
2
Design
4
Value
4
Response from Samsung USBy R&R Team, April 7, 2026
Hi Erica, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We know how important the prolonged and uninterrupted usage of your device is to you while still being comfortable in your hand. We have provided a link to an article to help you troubleshoot the temperature of your device at your convenience. We have also shared a link to the Samsung Support Team to assist you further if this experience continues, or questions arise as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love the features and the size.
on April 2, 2026
Posted by: Dina89
[This review was collected as part of a promotion.] I've been told that my phone takes the best photos so I am the official photographer at dinners and events!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
No issues. Very Happy
on April 2, 2026
Posted by: Aaronimus
[This review was collected as part of a promotion.] I'm a big fan of this S25. Does everything i need plus a lot more. Stylus is very useful. I use AI all the time. Really helps with small side buisness. Highly recommend.
Value
5
Written by a customer while visiting Samsung US