Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(22,241 Reviews)
Rating breakdown 22,241 reviews
5 Stars
19,081
4 Stars
2,428
3 Stars
432
2 Stars
135
1 Star
165
86%of customers recommend this product.
(
1,126 out of
1,308)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
Match made in heaven
on March 30, 2026
Posted by: Torito
[This review was collected as part of a promotion.] Love the AI function. My battery and charging are more efficient. Vast improvement over my S23. I'm quite happy
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it. Wont own anything but samsung
on March 30, 2026
Posted by: Huyckj
[This review was collected as part of a promotion.] I love every aspect of this phone and the Galaxy AI has been making things easier
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Camera quality is like no other!
on March 30, 2026
Posted by: Tony96
[This review was collected as part of a promotion.] The camera quality is like no other phone. The pen design fits perfectly in the hand. With Galaxy AI, I am also able to edit my picture like a professional.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The best Galaxy cell phone yet!
on March 30, 2026
Posted by: MyS25Ultra
[This review was collected as part of a promotion.] I bought my Galaxy S25 Ultra this past year after my last Galaxy finally gave up the ghost. This has been such an exciting eye opener into the cell phones of today. I really love the Galaxy AI, it is so innovative and intuitive, it really makes task so much easier.
The cameras make picture taking a breeze. It has all of the same features of a high priced camera that I used to own. You can store so many pictures and videos that you will never run out of memory it seems. The video quality rivals every video camera I ever had, it is simply amazing!
You can add and use so many different Apps you will never run out of projects to keep you buy and entertained. I keep a few games to keep me entertained but there are so many to choose from. I can call, text and work in other Apps all at the same time.
I have almost always had a Galaxy phone for good reason, they simply are the best in my opinion. People have told me I should get that other top brand but, I simply will not do it. The Galaxy is so easy to learn and use, why would I choose any other. I bet you would say the same thing. I know there are more areas of this phone that should be mentioned but I can't think of them all nor is there room to talk about them here.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love My Phone
on March 30, 2026
Posted by: Love12phone
[This review was collected as part of a promotion.] It is perfect size- camera is amazing. Easy to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The features that the 25 had are not on this one
on March 30, 2026
Posted by: Nikkit
[This review was collected as part of a promotion.] I tried the galaxy AI once. The s pen does not take pictures anymore like the s24 ultra did. This feature was great for taking selfie and group pictures. Bring it back.
Value
3
Response from Samsung USBy R&R Team, April 6, 2026
Hi there Nikkit, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We completely understand how disappointing it can be when features you have enjoyed using on previous devices have been changed or removed from your device. We have provided a link to the complete manual for your device to help you with the hand gestures and voice commands you can use with your device as a replacement for the shutter function. We have also shared a link to the Samsung Support Team to assist you any time you have questions as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
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smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
The product has everything I need and want.
on March 30, 2026
Posted by: theebz420
[This review was collected as part of a promotion.] Galaxy AI is extremely helpful for all I do and need.
Camera is amazing.
Streaming service is fantastic.
Camera is amazing.
Streaming service is fantastic.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra
on March 30, 2026
Posted by: 1Photosnapper
[This review was collected as part of a promotion.] I love my S25Ultra with galaxy AI
The pictures this phone takes are amazing plus the zoom is far superior
The pictures this phone takes are amazing plus the zoom is far superior
Value
5
Written by a customer while visiting Samsung US