Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(27,206 Reviews)
Rating breakdown 27,206 reviews
5 Stars
23,322
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
AI makes this phone feel sleek
on March 11, 2025
Posted by: Samsung4me
[This review was collected as part of a promotion.] Samsung has integrated advanced AI capabilities into the S25 Ultra, including Google's Gemini assistant, which can perform complex tasks across multiple applications through voice commands. However, these features have been met with mixed reviews. Some users have found them to be inconsistent and not as reliable as expected, indicating that there's room for improvement in future updates.
The Samsung Galaxy S25 Ultra stands as a powerful and feature-rich smartphone, boasting a stunning display, robust performance, and a versatile camera system. However, the underwhelming AI features and the removal of certain camera capabilities may disappoint some users. Considering its premium price point, it's worth evaluating whether these trade-offs align with your personal preferences and needs.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Product
on March 11, 2025
Posted by: Rinsilee
[This review was collected as part of a promotion.] I've had no issues with this phone its been a wonderful experience and is technically my first flagship Samsung phone and it is great. The Now Brief has helped me not only see what the day has in store but has also helped to plan my day as well since it gives me all the information I need right from my lock screen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like it, I feel a little lighter
on March 11, 2025
Posted by: Welderman28
[This review was collected as part of a promotion.] I notice it is faster, it is more fluid in navigation throughout the device. I like the specifications of the camera but what I liked most was the sound. I notice it is better, more sophisticated, the music sounds better, also the pen is different, excellent.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Better than the S21 Ultra but hate the ui
on March 11, 2025
Posted by: Sherry
[This review was collected as part of a promotion.] Initially I was hesitant to buy a new phone since I was so attached to my S21 Ultra, and was concerned the camera would nit meet my expectations but it has been a nice upgrade there. However I took off one star because I hate how the notifications are now separate from the top scroll down bar (sorry I'm not sure what to call it). I miss having the flashlight/wifi in the same place as my notifications- it's a little inconvenient.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra: Crazy Fast, Super Cool
on March 11, 2025
Posted by: Mg2374
[This review was collected as part of a promotion.] I’ve been using the S25 Ultra, and honestly, it’s been awesome. Everything loads super fast—apps, games, streaming, you name it. The only time it lags a bit is when my internet’s iffy or serverside lag occurs, but that’s not on the phone. The screen is unreal—it’s so bright I can see it perfectly even outside in the sun, and the colors just pop. Battery life’s great too; it lasts me all day with my usual scrolling, texting, and snapping without needing a plug, but when a power user might see less battery life like I've noticed when working on it for prolonged periods, but that might just be me using it on the highest quality and pretty bright brightness. It hooks up to Wi-Fi and Bluetooth in a snap and stays solid with no dropouts. The new AI stuff is pretty cool too—there’s the assistant button that you can use Gemini with and it helps with pretty much anything Google related like checking appointments in your calender or searching for and summarizing emails, and it’s actually pretty handy for making things smoother especially when you need to use your phone hands free. The phone feels premium and looks sharp, plus it’s lighter than my last one, an S22 ultra. The squared off edges didn't take long to get used to and actually make the phone feel somewhat sturdier and even more premium like. Overall, I’m really happy with it—it’s fast, gorgeous, and has some neat features I end up using all the time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone, not so great features
on March 11, 2025
Posted by: ProtoHiro
[This review was collected as part of a promotion.] Now brief is very useful for a quick summary of your day, although I don't find the AI featured very useful to me, the build and specs of the phone definitely are amazing! Very great for gaming on the go and at home, and very fast for everything else!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on March 11, 2025
Posted by: Aldo4usc
[This review was collected as part of a promotion.] Love the S25 Ultra !!
Camera is amazing and the phone is fast and smooth .
Camera is amazing and the phone is fast and smooth .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Is the best device right now
on March 10, 2025
Posted by: nandoxtf
[This review was collected as part of a promotion.] The mostly features of the galaxy s25 ultra, now is the best device to me
Value
5
Written by a customer while visiting Samsung US