Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(27,206 Reviews)
Rating breakdown 27,206 reviews
5 Stars
23,322
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
4
Great fast feature packed phone
on March 11, 2025
Posted by: DrummerBR
[This review was collected as part of a promotion.] Great screen, fast phone, battery lasts a while.
Great audio eraser feature.
Miss the bluetoth enabled s pen for pictures, and looks like samsung will wait for the s26 ultra to make substantial camera hardware improvements.
Please bring back the bluetooth s pen or remove the pen entirely to make the phone physically smaller/lighter.
Great audio eraser feature.
Miss the bluetoth enabled s pen for pictures, and looks like samsung will wait for the s26 ultra to make substantial camera hardware improvements.
Please bring back the bluetooth s pen or remove the pen entirely to make the phone physically smaller/lighter.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Galaxy yet
on March 11, 2025
Posted by: ManintheYellowHat
[This review was collected as part of a promotion.] Great battery life, beautiful pictures, crisp display, and seamless actions across apps.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Quality phone with amazing feature set best phone
on March 11, 2025
Posted by: Evan899
[This review was collected as part of a promotion.] Amazing speed and hight quality screen everything works amazing and seamless.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super fast and very smooth phone with great featur
on March 11, 2025
Posted by: Fabb83
[This review was collected as part of a promotion.] This is by far the best and most powerful phone I ever had. This is mini super computer
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best looking and functional phone!!!
on March 11, 2025
Posted by: Daywave
[This review was collected as part of a promotion.] * The Galaxy S25 Ultra is Samsung's latest premium flagship, featuring cutting-edge technology and design.
* It boasts enhanced Galaxy AI capabilities, a powerful Snapdragon 8 Elite chipset, and a significantly upgraded camera system, including a 50MP ultrawide lens.
* This device offers a large, high-resolution display, integrated S Pen functionality, and 5G connectivity for a top-tier user experience.
* While delivering exceptional performance and features, the S25 Ultra comes with a premium price tag.
* Key improvements include new Galaxy AI features, an upgraded camera lens with handy editing tricks, and the latest Qualcomm processor.
* It boasts enhanced Galaxy AI capabilities, a powerful Snapdragon 8 Elite chipset, and a significantly upgraded camera system, including a 50MP ultrawide lens.
* This device offers a large, high-resolution display, integrated S Pen functionality, and 5G connectivity for a top-tier user experience.
* While delivering exceptional performance and features, the S25 Ultra comes with a premium price tag.
* Key improvements include new Galaxy AI features, an upgraded camera lens with handy editing tricks, and the latest Qualcomm processor.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 11, 2025
Posted by: Ultra1
[This review was collected as part of a promotion.] The new Galaxy S25 Ultra works very well. It has good connectivity and processor speed. The camera takes good photos. It would be nice if there was less bloatware installed from the factory.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Pretty good phone.
on March 11, 2025
Posted by: Scarlett10
[This review was collected as part of a promotion.] I'm going to list the things I'm unhappy with first, the flat glass screen... The old curved design was better.
Why is there no SD card support????
We've been asking this for years. This is the model that should have it expendable memory SD slot!
Battery life is okay. I'm having to charge it a couple times a day. I'm not sure if I have to do with reception.
I do stream a lot of Netflix daily.
I upgraded from a Note 10 Plus and this is a big upgrade.
There's about 10 times more settings that need to turn off to make it your own.
including removing apps that have privacy issues.
I don't use the AI features at all.
Cameras is really good.
Why is there no SD card support????
We've been asking this for years. This is the model that should have it expendable memory SD slot!
Battery life is okay. I'm having to charge it a couple times a day. I'm not sure if I have to do with reception.
I do stream a lot of Netflix daily.
I upgraded from a Note 10 Plus and this is a big upgrade.
There's about 10 times more settings that need to turn off to make it your own.
including removing apps that have privacy issues.
I don't use the AI features at all.
Cameras is really good.
Value
3
Response from Samsung USBy R&R Team, March 12, 2025
Hi Scarlett10, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We understand that changes to the design and appearance of your device will take time to feel natural in your hand and natural during usage. We would love to help you best align the software and settings of your device, and truly love using your new device every day. If you are finding the storage to be insufficient for your usage, we would love to help you expand the storage of your device with cloud based digital options. The removal of the micro SD card has helped to create a more durable and water resistant device. We have provided links to a few articles to help you maximize the battery life of your device. Lastly, we have provided links to the full device manual and the Samsung Support Team to integrate the features of Galaxy AI in to your usage, align the settings to your preferences, and answer any questions that may come up as you continue exploring your new phone. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
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Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Galaxy Battery - Optimization
https://www.samsung.com/us/support/galaxy-battery/optimization/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Tis product has great quality
on March 11, 2025
Posted by: Ezcope
[This review was collected as part of a promotion.] I love everything about it and unveiled it with u and I love it so beautiful that you have to do with your family so much more beautiful things yhzn
Value
5
Written by a customer while visiting Samsung US