Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(27,206 Reviews)
Rating breakdown 27,206 reviews
5 Stars
23,322
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
Refined in form, enhanced in function
on March 12, 2025
Posted by: Tinkerer
[This review was collected as part of a promotion.] Photography, videography, and audio: enhanced editing tools and AI tools improve on an already phenomenal experience.
OneUI and Android 15: still acclimating to some changes (UI, added features), but pleased with the refinements.
Seamless actions across apps, access to full G-Suite (Gemini Enhanced), and cross-device integration (tablet, watch, Windows, Buds). Hopeful that other developers leverage the Now Brief feature to fully realize its usefulness in their apps.
Pen-based input with stylus is vital to me, and notetaking capabilities are unmatched on any other platform (except pencil and paper, of course!).
Enterprises would do well to consider this device for its security, granular manageability, and durability.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The AI is amazing on this phone.
on March 12, 2025
Posted by: Starsfinders
[This review was collected as part of a promotion.] I'm very happy with my new S25 Ultra. I didn't expect these AI features, especially the amazing noise isolation and audio eraser. It saved me a lot of time, as I used to use a lot of apps for this feature, and now it's available at the touch of a button.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great
on March 12, 2025
Posted by: Littlelordviper
[This review was collected as part of a promotion.] The phone has a great battery life amazing new features with Ai able to help assist with other features on the phone and the sound and picture quality is amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on March 12, 2025
Posted by: Jackie
[This review was collected as part of a promotion.] I use this device daily to stream my favorite Prime Video shows and social media. I also love how seamless actions across apps are and the Audio Eraser feature. Its definitely a must have device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Camera not good
on March 12, 2025
Posted by: Zakievrus
from New York, NY
Expertise:Intermediate
I didn't like the camera on this smartphone. The camera on my old Samsung S23ULtra was much better. There's a lot of noise in this photo, less detail. I hope to correct this.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, March 13, 2025
Hi there Zekievrus, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are happy toh ear you were overall pleased with the capabilities of your new device, and we would love to help you maximize your experience and resolve your frustrations with your camera. We have provided links to a few articles to help you with the camera settings and features. We have also provided a link to the Samsung Support Team if you continue to experience any frustrations or have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Wow what a phone
on March 12, 2025
Posted by: Aj7783
[This review was collected as part of a promotion.] I had the s23 ultra. Upgraded to the s25 ultra and I love it. Love the new shape. More square and flat glass. So screen protectors go on this phone a lot better than the curved edges of the other s series phones. The daily brief for morning and night are nice too. Get all your looking for on one screen. And been messing with photos. The take an object our feature is great. My son's ex was standing in front of him. It took her out and even put tats on his arm you couldn't even see in the picture. Now how it knew he had them on his arm I will never know. But you can not even tell she was in the picture. It's great!! I have not gotten through all features yet but what I have done so far makes me just like the phone even more every time I find something else it does.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone I've Ever Owned
on March 12, 2025
Posted by: Chris23John
[This review was collected as part of a promotion.] Easily the best phone I've ever owned. The apps and overall speed and smoothness and seamless actions across apps of the phone is great. The AI integration is amazing. I was skeptical of it at first but I see now when done right AI is a great tool. The upgraded camera is nice too. I've gotten multiple compliments on the crafty of my pictures.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best Samsung phone
on March 12, 2025
Posted by: Kev095
[This review was collected as part of a promotion.] I like everthing about the phone but the best of the best is the 6.9 inch display and it looks awesome.
Value
5
Written by a customer while visiting Samsung US