Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(27,206 Reviews)
Rating breakdown 27,206 reviews
5 Stars
23,322
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
Setting the World on Fire!
on March 12, 2025
Posted by: CrusaderMom
[This review was collected as part of a promotion.] I cannot say enough about this phone. I traded from a Fold to this, and I am so happy that I did. I love the way it glides effortlessly across apps and scrolls. I wanted a slim phone for easy storage in my small purse, wallet and pocket. I absolutely love the ridiculously beautiful pictures that this phone takes. I am very pleased with my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love Everything About This Phone
on March 12, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I just upgraded my phone from a Note9 to the S25 Ultra, and it's very similar in many ways. However, it has many more features and a much wider screen. The camera and storage are a huge plus.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best product
on March 12, 2025
Posted by: jobando94
[This review was collected as part of a promotion.] Amo sus funciones, sencillo de usar, actualizaciones con mejoras en el sistema
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this device,
on March 12, 2025
Posted by: Yanyan
[This review was collected as part of a promotion.] A first I was confused about to get it, but I kive it, the only thing I still don't like is still to big, I preferred small devices, but everything else I love
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Camera
on March 12, 2025
Posted by: LoveMyAndroid
[This review was collected as part of a promotion.] I use my device endlessly. Most of my daily task are completed via my phone.
Value
4
Response from Samsung USBy R&R Team, March 13, 2025
Hello there Lovemyandroid, thank you for sharing your experience of your new Samsung Galaxy S25 Ultra with us. We love that your device is so helpful to you in your busy life, and that it helps streamline tasks for you every day. We have provided a link to the full device manual and the Samsung Support Team to help you further explore the capabilities of Galaxy AI and answer any questions that may come up as you continue usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
4
Great features.
on March 12, 2025
Posted by: Dudereally
[This review was collected as part of a promotion.] Everything is great the only thing is the app management. There seems to be an issue allowing widgets on my phone screen with new apps downloaded from Google play. Still trying to figure it out but the phone all-in-all is great.
Value
4
Response from Samsung USBy R&R Team, March 13, 2025
Hi Dudereally, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are happy to hear that the features and capabilities overall are a pleasure to use, and are helpful to you for your daily tasks. We have provided a link to the full device manual to help you best align the features of your device to your preferences. We have also shared a link to the Samsung Support Team to answer questions or offer assistance in setting up your device to your needs. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing construction and beautiful display
on March 12, 2025
Posted by: GRellz
[This review was collected as part of a promotion.] For the last 3 years I've been using a fold 3 so to upgrade to the s25 ultra is quite a upgrade for both internal and external components from my old device. I really like the look of the phone. It looks beautiful from the back or front. The display is really nice looking. Been with Samsung since the s3, stuck with them wheb they had exploding batteries and will continue to use Samsung phones for as long as they are produced.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the new s25 ultra the Ai features are great
on March 12, 2025
Posted by: Nomi2buysamsung
[This review was collected as part of a promotion.] I did trade in with my S22 Ultra the most important thing on S25 Ultra that it has 7 years of updates and I really used Gemini alot and the camera is cool it's so much better it's need more languages in Ai and in call translation although it's 10 out of 10 I can't take picture of my phone because I am using but I have picture of when it was brand new
Value
5
Written by a customer while visiting Samsung US