Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8 out of 5
4.8
(27,206 Reviews)
Open Ratings Snapshot
Rating breakdown 27,206 reviews
5 Stars
23,322
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product. 
(
1,135 out of 1,323
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5 out of 5
5
Love my S25 ultra
on March 12, 2025
Posted by: Lgh10052002
[This review was collected as part of a promotion.] Great AI feature, super fast speed.
Upgrade from S24ultra. No regret
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing!!!
on March 12, 2025
Posted by: Padfoot
[This review was collected as part of a promotion.] Great new addition i really enjoy using the audio finder in the circle to find feature.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 Ultra 256
on March 12, 2025
Posted by: Grandpaof3
[This review was collected as part of a promotion.] I've owned Samsung phones for a while now. This one does not disappoint..it has great colors, takes awesome pics and charges pretty quickly. I did uninstall all of the games it came with. Don't see the necessity for those. Overall, so far so good. Only thing I would say is that it would be nice if it came with a wider variety of ringtones.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good phone. Miss blu3 tooth s pen
on March 12, 2025
Posted by: SammyFan
[This review was collected as part of a promotion.] I came from an s24 ultra so although it is a mild update, it's a progression with this generation. Curving the edges and thinning the bezel gives a more premium feel. It's a slightly larger screen which I will always take.
The rest of the specs are pretty similar to last generation. Latest snapdragon will keep this thing future proof for a bit.
My only gripe is the loss of the bluetooth s pen. I was one who found the features to be useful. Definitely set it apart from any other phone.
Value
4 out of 5
4
Response from Samsung USBy R&R TeamMarch 13, 2025
Hey SammyFan, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra. We absolutely love hearing that you are so pleased with the enhanced features and design of your new device. We have provided a link to an article to help you discover the ways to use the redesigned features of the S Pen for your device. We have also provided a link to the full device manual that has the voice commands and hand gestures you can also use with your device for the hands free controls. Lastly, we have provided a link to the Samsung SUpport Team if any questions about your Samsung products arise. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best upgrade ever
on March 12, 2025
Posted by: Landscaper1991
[This review was collected as part of a promotion.] I have a samsung galaxy s22 ultra forever after my note 9 nothing compares to how beautifully this phone was upgraded camera, processor, and the outside shell all so pleasing. I have it tied with my new galaxy 7 watch and everything works perfect there was never anything wrong with my devices after years of using wear and tear isn't even a factor..... seamless actions across apps, Now Brief, and Audio Eraser work great also
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing device
on March 12, 2025
Posted by: Chicharito2315
[This review was collected as part of a promotion.] Upgraded from a z fold to the s25 ultra and Samsung never failed to disappoint awesome specs from this device still taking time to unpack what is behind the device
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 ultra
on March 12, 2025
Posted by: Baddi
from Florida
Expertise:Expert
I bought the phone yesterday and it's a beast. I love it
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Phone I've Had
on March 12, 2025
Posted by: RaiderKratos
[This review was collected as part of a promotion.] The S24 Ultra was the best phone I've ever used and the S25 Ultra is even better. I love the anti reflective screen and all the new AI features like the audio eraser to clean up sound in my videos. I also enjoy filming in Log, AI drawing generation, and Gemeni. Can't wait to keep finding out new features.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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