Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8 out of 5
4.8
(22,276 Reviews)
Open Ratings Snapshot
Rating breakdown 22,276 reviews
5 Stars
19,110
4 Stars
2,433
3 Stars
433
2 Stars
135
1 Star
165
86%of customers recommend this product. 
(
1,126 out of 1,308
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5 out of 5
5
Sleek, Elegant, Divine
on March 30, 2026
Posted by: Pezzerino
[This review was collected as part of a promotion.] I've been using the note/ultra series for almost a decade now and every iteration has been better than the last.
I didn't think the Ultra series could be better than the S23 Ultra but the S25 Ultra tops it.
I'll miss the infamous sharp corners but the S25 fits my hands perfectly and comfortably. The retirement of the curved edges mean safer and more practical case design.
Galaxy AI has been extremely useful in my day to day. Especially when it comes to editing images and translating text. But galaxy ai truly shines with the transcription assist. Which I use daily for work. Truly revolutionary.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is amazing
on March 30, 2026
Posted by: Colton980
[This review was collected as part of a promotion.] The Samsung Galaxy S25 is one of the most impressive phones I’ve used, mainly because of how well its AI features actually help in everyday life. Instead of just being flashy, the AI feels useful and practical. Features like Circle to Search let you instantly look up anything on your screen, while tools like writing assist can fix or rewrite messages, which is super helpful for school assignments or quick texts. The phone also has “Now Brief,” which gives you daily updates and reminders, making it easier to stay organized.
For school, the AI makes a big difference. It can summarize notes, help organize ideas, and even improve how you write things, which saves time when doing homework or studying. Instead of spending forever editing, the phone helps you get things done faster and more efficiently.
For football, the S25 is also really useful. The performance is fast and smooth, so watching highlights, reviewing plays, or recording videos during practice is easy. The AI camera features improve photos and videos, and tools like Audio Eraser can remove background noise so you can clearly hear plays or coaching tips.
Overall, the Galaxy S25 stands out because it’s not just powerful—it’s smart. The AI works in the background to make daily tasks easier, whether it’s schoolwork, sports, or just everyday life. It’s a great phone if you want something that helps you stay productive and organized while still being fun to use.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great device
on March 30, 2026
Posted by: GalaxyDuff
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is a great phone. It replaced my Galaxy Note 20 Ultra. I was a bit disappointed with the loss of some stylus features, but Galaxy AI has made up for it.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The camera is excellent
on March 30, 2026
Posted by: Garcia96
[This review was collected as part of a promotion.] I play pubg on my device and the quality is beautiful
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The camera is Magnificent and the speaker is great
on March 30, 2026
Posted by: TripleS
[This review was collected as part of a promotion.] My device wasn't listed. Galaxy AI S20 Ultra. Great for an all in one. The sound is amazing. It's a good size and fast. I use the S20 ultra for my daily needs, music, videos, gaming, banking, pictures, maps and even a flashlight.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love samsung
on March 30, 2026
Posted by: Becca01
[This review was collected as part of a promotion.] I have had Samsung since they started making them will never use anything else. Galaxy AI better then other phones.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Handy as all get out.
on March 30, 2026
Posted by: NeuroForged
[This review was collected as part of a promotion.] Honestly just a nice, powerful device, even if extra storage cards aren't possible.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I have been enjoying my S25 Ultra for over a year.
on March 30, 2026
Posted by: RicW60062
[This review was collected as part of a promotion.] I have been enjoying my S25 Ultra for over a year. It is my 7th Samsung Galaxy phone and feel its the BEST yet. Actually every one i have had have proven to the be the better then the one before. The AI performance is excellent and "spot on". The apps and utilities of the Samsung Galaxy are perfect for personal use, as well as for commercial business use. Fast, User Friendly, and lots of privacy factors.
I really enjoy using my S25
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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