Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8 out of 5
4.8
(22,276 Reviews)
Open Ratings Snapshot
Rating breakdown 22,276 reviews
5 Stars
19,110
4 Stars
2,433
3 Stars
433
2 Stars
135
1 Star
165
86%of customers recommend this product. 
(
1,126 out of 1,308
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5 out of 5
5
This product is the best
on March 30, 2026
Posted by: Lopesjose99
[This review was collected as part of a promotion.] I really like this product is the best I've ever had
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features!
on March 30, 2026
Posted by: Scxrpixn
[This review was collected as part of a promotion.] This phone is great for playing games and has a perfect camera that I use at concerts! I constantly use the Galaxy AI feature to help me!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's not just a phone, it's an experience
on March 30, 2026
Posted by: TheEDG2
[This review was collected as part of a promotion.] This phone has gone above and beyond my needs and expectations for a mobile device. Plenty of speed and processing power for all of my home and work needs as well as pretty much anything else I want to do. The Gemini AI system is amazing as well. You can literally talk to it as you would a real live person and not only does it help and answer your questions, it will also help you come up with ideas as well as keep notes of what you talked about so you can refer to it later. I've honestly even used it to have an intelligent discussion about a topic I had questions concerning. Overall I have had zero issues with my Galaxy S25 Ultra!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on March 30, 2026
Posted by: TeamSamsung4ever
[This review was collected as part of a promotion.] The phone has fantastic features that support streaming, gaming, communication, research, recording important events, and keeping in touch with loved ones and the world. It's AI is an intriguing new tool available on this phone, which helps me say the following with certainty: Samsung provides cutting edge technology and is without peer in the smart phone market.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Battery Life, Camera, and AI
on March 30, 2026
Posted by: Jampac
[This review was collected as part of a promotion.] I love my phone but the battery Life goes down pretty fast. Sometimes it charges fast depending on what I was doing to drain the battery. The camera takes ok pictures but my camera on my S23 took better pictures. The AI feature is pretty cool. I have used Gemini to create several things for me. Its also a good source of information.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy for the win
on March 30, 2026
Posted by: Primecore
[This review was collected as part of a promotion.] I have used Samsung Galaxy phones since they came out. My daughter prefers another "fruity" brand of phone. When we compare features, ease of use, battery life, and durability my Samsung Galaxy reigns supreme. She thought the AI on her device was going to be better. To her dismay the Galaxy AI ran circles around her devices abilities. I will remain loyal to my Galaxy. 10/10 would definitely recommend.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has a big screen
on March 30, 2026
Posted by: Ropedog85
[This review was collected as part of a promotion.] The Galaxy 25 Ultra is big and lightweight. Perfect for watching media on the go. In power saving mode, the battery lasts for a good 5 to 8 hours. I'm impressed with the RAM, and the amount of cache the phone is able to hold within its memory. I eventually plan to purchase the tablet counterpart to the device.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone
on March 30, 2026
Posted by: Monica
[This review was collected as part of a promotion.] I use the phone to create and upload documents for work. The included stylus assist in the creation and editing of these documents. The device is easy to use and lends inself to editing photos and creating usable and editable formats with the apps that are available through the google play store. Many of my peers have iphones, but they are not able to match the quality of work that I can accomplish with my android, and often reach out to me to assist them. This phone has so much diversity built into its platform, that i am still discovering new ways to use its many features and am always pleasantly suprised by its capabilities.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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