Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(26,990 Reviews)
Rating breakdown 26,990 reviews
5 Stars
23,183
4 Stars
2,988
3 Stars
514
2 Stars
145
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,190)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
4
Great Camera
on March 12, 2025
Posted by: LoveMyAndroid
[This review was collected as part of a promotion.] I use my device endlessly. Most of my daily task are completed via my phone.
Value
4
Response from Samsung USBy R&R Team, March 13, 2025
Hello there Lovemyandroid, thank you for sharing your experience of your new Samsung Galaxy S25 Ultra with us. We love that your device is so helpful to you in your busy life, and that it helps streamline tasks for you every day. We have provided a link to the full device manual and the Samsung Support Team to help you further explore the capabilities of Galaxy AI and answer any questions that may come up as you continue usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great features.
on March 12, 2025
Posted by: Dudereally
[This review was collected as part of a promotion.] Everything is great the only thing is the app management. There seems to be an issue allowing widgets on my phone screen with new apps downloaded from Google play. Still trying to figure it out but the phone all-in-all is great.
Value
4
Response from Samsung USBy R&R Team, March 13, 2025
Hi Dudereally, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are happy to hear that the features and capabilities overall are a pleasure to use, and are helpful to you for your daily tasks. We have provided a link to the full device manual to help you best align the features of your device to your preferences. We have also shared a link to the Samsung Support Team to answer questions or offer assistance in setting up your device to your needs. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing construction and beautiful display
on March 12, 2025
Posted by: GRellz
[This review was collected as part of a promotion.] For the last 3 years I've been using a fold 3 so to upgrade to the s25 ultra is quite a upgrade for both internal and external components from my old device. I really like the look of the phone. It looks beautiful from the back or front. The display is really nice looking. Been with Samsung since the s3, stuck with them wheb they had exploding batteries and will continue to use Samsung phones for as long as they are produced.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the new s25 ultra the Ai features are great
on March 12, 2025
Posted by: Nomi2buysamsung
[This review was collected as part of a promotion.] I did trade in with my S22 Ultra the most important thing on S25 Ultra that it has 7 years of updates and I really used Gemini alot and the camera is cool it's so much better it's need more languages in Ai and in call translation although it's 10 out of 10 I can't take picture of my phone because I am using but I have picture of when it was brand new
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great 👍
on March 12, 2025
Posted by: Lovey4014
from Blue Springs, MO
Expertise:Beginner
Mine was a gift. Wonderful but still getting used to each other! Lol
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This camera is so amazing it's unbelievable
on March 12, 2025
Posted by: Heyitsjosh
[This review was collected as part of a promotion.] The camera features are very nice compared to the other models however I must say the camera model resemble it's tough edges around and it's very durable I love this phone it is the best in the world in my opinion
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
AI to the max
on March 12, 2025
Posted by: Lockfordian
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is an absolute game-changer. It’s sleek and the display is stunning—vivid colors, super smooth scrolling, and crazy brightness. Performance? Blazing fast, ui. It’s AI everywhere, making the phone smarter and more intuitive.
The camera setup is insanely good and the AI helps you take pro-level photos, even in low light, and the video editing tools are next-level. Battery life is solid, easily lasting all day, and it charges crazy fast with 65W wired or 25W wireless.Now Brief and Audio Eraser features are very helpful
One UI feels polished and personalized, with AI features like a smarter Bixby. Honestly, the S25 Ultra is like having a personal assistant, photographer, and powerhouse in your pocket. Samsung nailed it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Definitely an Upgrade
on March 12, 2025
Posted by: Charchar77
[This review was collected as part of a promotion.] Overall in comparison to my old phone the S23Ultra. And it's definitely an upgrade and had some better features. However there are a few things that are annoying that were changed and you Don't have the option to change. Example, in the apps menu I like the search bar at the top. It's at the bottom. There's also no way to alphabetize the apps without making them scroll top to bottom. Where I like horizontal pages. So it's more or less little things like that. Also had been a little more difficult to transfer things from old device than it usually is.
Value
4
Written by a customer while visiting Samsung US