Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(26,992 Reviews)
Rating breakdown 26,992 reviews
5 Stars
23,185
4 Stars
2,988
3 Stars
514
2 Stars
145
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,190)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
2
S-Pen Bluetooth is no more
on March 14, 2025
Posted by: SPen Lover
I was surprised when i came to know that Samsung removed bluetooth functions to the S-pen. with that feature i was able to take pics without others support when i go outside.. Now i have to ask each and everyone to take pics for me..
I seen the reply from Samsung for the same topic.
Samsung asking customers to change and adjust as per their so called innovation..
Companies should align with customer expectations and features that everyone likes and not the other way..
I seen the reply from Samsung for the same topic.
Samsung asking customers to change and adjust as per their so called innovation..
Companies should align with customer expectations and features that everyone likes and not the other way..
Response from Samsung USBy R&R Team, March 17, 2025
Hi there SPen Lover, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how frustrating it can be when some of your favorite features have been changed and are no longer operating as expected. We are happy to hear you have seen the resources we have provided to our customers to help them use the S Pen and keep the remote controls for the camera in their usage. WE have provided them below for your convenience to help you integrate the new S Pen features in to your usage, and use the hand gestures and voice commands with your camera. Lastly, we have provided a link to the Samsung Support Team if you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great lightweight phone
on March 14, 2025
Posted by: Phonenatic
[This review was collected as part of a promotion.] Phone is all out amazing. Quick response, simple to use, nice size well lit screen and very useful. Apps are very useful and phone is easy to set up.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera
on March 14, 2025
Posted by: Yellie
[This review was collected as part of a promotion.] Great for watching movies and taking pictures with friends
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is a powerhouse!
on March 14, 2025
Posted by: Nuaymak
[This review was collected as part of a promotion.] I have been using this phone for two months. Everything is fast and fluid, from launching apps to multitasking. I particularly appreciate the seamless actions across apps mentioned in the sweepstakes. Moving between different tasks is effortless, and the phone handles it all without breaking a sweat.
I also find the Now Brief feature incredibly useful. Being able to quickly get a summary of important information at a glance is a huge time-saver. It has become an essential part of my daily routine.
While I haven't used the Audio Eraser feature extensively, I can see how it would be valuable for content creators or anyone who needs to clean up audio recordings. It is a testament to the S25 Ultra's focus on innovative features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great features
on March 14, 2025
Posted by: F148GP
[This review was collected as part of a promotion.] I loved the S24 ultra
The S25 ultra is even better
More features better camera
The S25 ultra is even better
More features better camera
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Some adjustments had to be made but I love it
on March 14, 2025
Posted by: Trainbuilder
[This review was collected as part of a promotion.] Some of the functions have changed.Have to get used to it and adapt the new features but as always, samsung, because not disappointment, a great product
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Device
on March 14, 2025
Posted by: Lynk2Lynk
[This review was collected as part of a promotion.] Upon picking up my new Samsung Galaxy S25 Ultra, I was already impressed with the features that had been added that differed from my previous device. The Now Brief action is a great way for me to start my day checking up on the topics that I want to know and will affect my day ahead. The camera set up has been an amazing addition that has refueled my passion for taking pictures and seeing new places to take them in. Overall, so far I have been thoroughly impressed with my Ultra and look forward to the many new uses that it can help me with in my daily life and work.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Simply awesome!!!
on March 14, 2025
Posted by: Thephotographer
[This review was collected as part of a promotion.] Everything about the phone is perfect. I can't imagine purchasing a different kind of phone.
The only problem is that I wish Samsung had kept its dual SIM card with SD Card tray. As a professional photographer, I use my phone for my photography work when my professional equipment is not accessible and I use a 1TB SD Card as a storage for my photographic work.
The only problem is that I wish Samsung had kept its dual SIM card with SD Card tray. As a professional photographer, I use my phone for my photography work when my professional equipment is not accessible and I use a 1TB SD Card as a storage for my photographic work.
Value
5
Written by a customer while visiting Samsung US