Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(26,992 Reviews)
Rating breakdown 26,992 reviews
5 Stars
23,185
4 Stars
2,988
3 Stars
514
2 Stars
145
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,190)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
I loved the note series since it began years ago
on March 15, 2025
Posted by: Camfam
[This review was collected as part of a promotion.] I've loved the Note phones since the beginning. Even tho the S ultra is now the embodiment of the Note won't change my mind. They are snappy big powerful and good value for money. I use the S pen as often as possible. May have lost some features but still enjoy it. Sign documents make notes just loved this phone. Thank you
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The battery is GREAT
on March 15, 2025
Posted by: Ray17Sombrero
[This review was collected as part of a promotion.] I've always had a galaxy since the S3. Recently upgraded from S22 Ultra to the S25 Ultra and I now have to charge my money every 2-3 days while running powersave!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Unlimited UI control coming from Pixel
on March 15, 2025
Posted by: RASTAman
[This review was collected as part of a promotion.] I'm genuinely impressed with the audio eraser tool. The results are cleaner and more natural. Beyond that, the user interface is a major plus. It provides a level of granular control I haven't seen before, making editing a much smoother and more precise experience. Coming from a Pixel 8.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Screen is very cheap 1 minor drop and screen crack
on March 15, 2025
Posted by: Anonymous
I bought this about 2 months ago already 2 screens broke. This is by far thw cheapest glass they have used. Very disappointed and I been a galaxy user since the s10
Response from Samsung USBy R&R Team, March 17, 2025
Hello Jose ortiz, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how valuable your phone is to you every day, and we would love to help you resolve this frustration. We always recommend protective cases on all devices to help prevent any damage from accidental bumps and drops. We also have screen protectors available to offer additional peace of mind and protection. We have provided a link to Customer Care+ for additional protection to your device in the event of any damage or frustrations. We have provided a linkt o the Samsung Support Team if you have questions about this or any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
S25 Ultra 1 month use review
on March 15, 2025
Posted by: Edmo19
[This review was collected as part of a promotion.] I had the S23 Ultra before, not a significant difference here. Getting about the same battery use time, screen is actually niter on HD and less shadow reflective, not a camera expert but feels pretty much the same. IA features seem to be nice but haven't had enough time to mess with all of them. I had a couple apps crashes and I don't remember having that with the S23 don't know if is due to the phone or the app. In general, not a big difference from previous phone, I do like the screen to not be curved anymore, easier to install screen protectors.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Home Screen, AI, Camera, Sleek
on March 15, 2025
Posted by: Janeway
from Conyers
Expertise:Intermediate
I just got the new S25 Ultra and so far I am loving it. I am still playing with all the new features but overall it so so awesome. I love the new layout of the home screen it is so nice and so smooth. Love it so far. Samsung you guys did so well this time around
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New model way better than last one.
on March 15, 2025
Posted by: PeteyG
[This review was collected as part of a promotion.] The new samsung galaxy s25 ultra has and abundance of new and improved features. Ai at its finest with enhanced photos and videos. Along with superb streaming quality. It's the power of a computer in your hands. Along with multi functionality, split screen functions allowing you to multi-task basically anything at your fingertips. It's an amazing upgrade from the last model. I also feel like it's more durable which is good in itself! If your looking to buy new or upgrade i would suggest this Galaxy s25 ultra a must have! Enjoy!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Stunningly Beautiful
on March 15, 2025
Posted by: Jordan89
[This review was collected as part of a promotion.] I've been a Galaxy s Ultra series owner since they first came out. The seamless news break feature and update camera options have far surpassed anything that I could think of. They are always amazing and great in everything that these phones are capable of. I love learning about new features each and every day I use my device. It really is a way of life for me. Thank you very much for taking my opinion into consideration and keep up the great work Samsung.
Value
5
Written by a customer while visiting Samsung US