Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(27,215 Reviews)
Rating breakdown 27,215 reviews
5 Stars
23,331
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
1
HUGE regret
on March 17, 2025
Posted by: Shayon
from Seattle
Expertise:Expert
I traded this a month back with my S23Ultra and I so regret it. Samsung had quietly removed the most important S-pen feature of Bluetooth and now my S-pen is virtually useless without me not able to do air actions or using it to remotely control my camera. The overall features are not significantly different from S23Ultra, so I feel it's a downgrade for me and wish I could go back to S23 Ultra.
No, I would not recommend this to a friend.
Features
1
Performance
4
Design
4
Value
3
Response from Samsung USBy R&R Team, March 19, 2025
Hey there Shayon, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We completely understand how important specific features of your device and accessories are to you. We have provided a link to an article that highlights the features and usages of the redesigned S Pen to help you integrate them in to your usage. We have also shared a link to the manual for your device that will help you with the hand gestures and voice commands you can use with your device as well. We have lastly, provided a link to the Samsung Support Team if you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding phone!! Samsung S25 Ultra
on March 17, 2025
Posted by: MARTISOL
[This review was collected as part of a promotion.] This Phone Makes Me So Happy!
I’ve been using the Samsung S25 Ultra, and honestly, it’s amazing! The 6.8-inch AMOLED display is super bright and smooth with its 120Hz refresh rate—everything just looks incredible. It’s crazy fast, handles anything I throw at it, and the battery easily lasts all day. The 200MP camera is unreal, capturing every little detail, and the S Pen is just the cherry on top. It’s hands down the best phone I’ve ever used, and every time I pick it up.
#SamsungKnight4Life
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great features
on March 17, 2025
Posted by: Nemo213
[This review was collected as part of a promotion.] The screen is good and it's a perfect phone and it's state of the art
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use. Great screen. Fast response
on March 17, 2025
Posted by: Stryder
[This review was collected as part of a promotion.] Easy to use, move from app to app without issue, multiple apps at a time. Good for productivity, pdf and office as well as gaming and video
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on March 17, 2025
Posted by: Ferntuckey
[This review was collected as part of a promotion.] Seamless sleek amazing AI 10 OUT OF 10 WOULD RECOMMEND THIS PHONE HAS AMAZING CHARACTERISTICS. AMAZING UPDATE, FLAWLESS SCREEN, HANDS DOWN.PROBABLY ONE OF THE BEST PHONES.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra: Tech Marvel for Coders and Creators
on March 17, 2025
Posted by: TheCoder
[This review was collected as part of a promotion.] The Galaxy S25 Ultra isn’t just a smartphone; it’s a powerhouse that redefines what modern technology can do. Its standout features make it a top-tier choice for coders, video influencers, and all tech enthusiasts who crave performance, creativity, and seamless functionality.
Let’s start with its "Seamless Actions Across Apps", Being a Web Developer, I find this to be a feature we have all been wanting. Whether you're tweaking code, editing a video, or researching the latest trends, the S25 Ultra provides effortless transitions between apps. The result? Productivity without frustration.
The "Now Brief" is another highlight. This intelligent summary tool curates updates tailored specifically to your interests, keeping you informed and ahead of the curve without having to sift through endless notifications. For busy influencers and developers alike, it’s a time-saver you soon are happy to have ready from "Go"!
The innovation doesn’t stop there—the "audio eraser" is pure magic. Background noise in your recordings? Gone in an instant. Whether you're filming a tutorial, recording a podcast, or capturing moments on-the-go, this feature ensures your audio is always crisp and professional.
I could go on and on about the S25 Ultra. In closing, I found that once I was accustomed to all the features, my work and home PC, have started feeling a little neglected and lonely now. "All the power of a PC, in the palm of your hand" has been my experience, and it makes me crave more!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone to have!
on March 17, 2025
Posted by: Toxicninja
[This review was collected as part of a promotion.] The seamless actions across the apps, the audio delete in videos, the picture quality, the zoom, its an amazing phone!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smooth as eggs
on March 17, 2025
Posted by: SamsungAlways
[This review was collected as part of a promotion.] This phone has smooth graphics and fast processing. I can zip through apps with ease. The speaker on this device is phenomenal; it sounds like it is coming from a standalone speaker instead of the phone itself. I am still waiting on updates to certain features added to this year's model. The Now Brief is a neat way to keep things at a glance without unlocking the phone; I am excited for future developments with that feature. The Audio Eraser is genius; it is often difficult to get clear audio without background distractions, especially in this vlogging era. Seamless actions across apps are handy when deciding where to eat, especially when a group is getting together. The best place can be found based on the group's preferences and sent to them using seamless actions across apps.
Value
5
Written by a customer while visiting Samsung US