Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(27,216 Reviews)
Rating breakdown 27,216 reviews
5 Stars
23,332
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
4
Top of the line!
on March 17, 2025
Posted by: Versatile2Knight
[This review was collected as part of a promotion.] Phone is solid, literally! It feels like a quality piece of work in my hand. It's speedy from app to app, it has the best built in speakers from the other phones I have tried not to mention the S pen is totally helpful for signing docs and other ventures.. when I compared the camera setup to my pixel 9 pro XL I was surprised XL. There was no clear winner when it came to quality. Though the pixel has much lower megapixels it did still hold a candle. I will say though the night time photography on the main shooter on the s25 ultra did seem to pickup more details for sure. Battery life is good! It lasts me all day and I generally take multiple video calls, watch videos listen to music through Bluetooth and more. If you have an s24 ultra? No need to upgrade. Not much difference here
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Much improvement from S23
on March 17, 2025
Posted by: NoMoreApples
[This review was collected as part of a promotion.] The 5G Ultra is much better than my S23. Larger screen, better pictures, better graphics. So far, i have no use for the S pen.
Value
3
Response from Samsung USBy R&R Team, March 18, 2025
Hi there NoMoreApples, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are ecstatic to hear how pleased you are with the enhanced display size, camera quality, and display of your new phone. We would love to help you integrate usage of the redesigned S Pen. We have provided a link to an article to help you with the features and capabilities of this accessory. We have also shared a link to the Samsung Support Team to help answer any questions you may have as you continue usage of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on March 17, 2025
Posted by: thoma3ba
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a powerhouse, featuring a 6.9-inch Dynamic AMOLED display with a 120Hz adaptive refresh rate for stunning visuals. Powered by the Snapdragon 8 Elite processor and 12GB RAM, it delivers seamless performance, with storage options from 256GB to 1TB.
The camera system includes a 200MP main sensor, a 50MP ultra-wide lens, and dual telephoto lenses (3x and 5x optical zoom), capturing detailed shots in various lighting conditions. AI-assisted features enhance multitasking and photo editing, though some inconsistencies have been noted.
With a sleek titanium frame, weighing 218g and measuring 8.2mm, the S25 Ultra maintains a premium design. The S Pen boosts productivity, but Bluetooth functionality has been removed. Battery life is solid with a 5,000mAh capacity, supporting 45W wired and 15W wireless charging, though Qi2 requires a separate case.
Overall, the S25 Ultra is a top-tier smartphone with excellent display, performance, and AI features, though camera and AI improvements are incremental.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great as usual
on March 17, 2025
Posted by: MemoAG
[This review was collected as part of a promotion.] New AI features like Now Brief, audio eraser or the easier way to edit pictures are amazing, and what about changing between apps faster! The battery lasts more than S24 and it's great.
I love the new quick panel, it's easier to use it.
Pictures we already new they were going to continue being amazing!
Screen brightness is awesome as well as the power you can feel having it in your hands!
I love the new quick panel, it's easier to use it.
Pictures we already new they were going to continue being amazing!
Screen brightness is awesome as well as the power you can feel having it in your hands!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone overall
on March 17, 2025
Posted by: Tee2phone
[This review was collected as part of a promotion.] So far I have had the phone for almost two weeks. Still learning about the phone but my overall experience has been great.
I love some of the updates and don't like that they took the blue tooth from the s pen.
I love some of the updates and don't like that they took the blue tooth from the s pen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent choice over all
on March 17, 2025
Posted by: Mob1223
[This review was collected as part of a promotion.] Easy access to all my apps. Download speeds are excellent. All my files in an easy access folder. 2 thumbs up on both front and rear cameras with great resolution in clear to no light. I've been an avid Galaxy user for years and still have my S3 in mint condition. As a construction worker this says a lot as far as durability and toughness.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the phone's features.
on March 17, 2025
Posted by: LinkMcCloud
[This review was collected as part of a promotion.] I love the seamless actions across the apps and use it every day with the AI. The S25 Ultra is a great phone and am very glad I bought it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice upgrade
on March 17, 2025
Posted by: Jshopping5
[This review was collected as part of a promotion.] I love Samsung.. I do wish that they would upgrade the cameras and not be so focused on AI. The 25 ultra is very smooth and feels nice in the hand. I wish there were more colors of the 25 ultra
Value
4
Written by a customer while visiting Samsung US