Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(27,216 Reviews)
Rating breakdown 27,216 reviews
5 Stars
23,332
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
Fast. I love the AI integration.
on March 18, 2025
Posted by: JayBall
[This review was collected as part of a promotion.] Fast. I love the AI integration. The screen is amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
the best cameraphone i have ever had
on March 18, 2025
Posted by: Gva0903
[This review was collected as part of a promotion.] This smartphone has probably the best camera I have ever had, it takes great photos and videos. I like how this camera works at night in low light, especially the Magnificent Zoom. The smartphone can be used as binoculars, if I can't see far away, I take a photo and zoom in on the place I need. Now I can read everything and at almost any distance.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Similar to the S24, minus some features.
on March 18, 2025
Posted by: TMobile
[This review was collected as part of a promotion.] Most of the main features of this s25 ultra is very similar to the s24 ultra. The camera feels like the same as the 24 ultra with the AI enhancements. The one thing I enjoy is the difference between the MP in ulrawide setup vs predacessor.
The "Now" and " Daily Briefing is a very nice feature to have and to see how my days are planned.
I miss the Bluetooth S-Pen features, was one of my reasons why I decided to go Samsung. I miss being able to use my pen as a selfie stick or using my pen to skip music on Spotify.
If Bluetooth pen was supported, you would've gotten 5 stars.
Value
4
Response from Samsung USBy R&R Team, March 20, 2025
Hello there, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We love that you are enjoying the enhanced Galaxy AI features, and oveeerall usage of your phone. We have provied a link to an article to help you integrate the redesigned S Pen features in to your usage. We have also shared a link to the full device manual. This will help you use hand gestures and voice commands with your camera at a distance. We have lastly provided a link to the Samsung Support Team if you have questions about this or any features of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra's S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra's S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Slight upgrade from last year's model
on March 18, 2025
Posted by: Jayx13
[This review was collected as part of a promotion.] One of the new features I like is Now Brief as I usually read the news with my coffee every morning at my desk and this makes sure I don't miss a thing.
Like most I am a little disappointed in the steps back in regards to the s-pen. Also, disappointed that there is no s-view case as i have used one since the Note 2!
The battery seems slightly less than the s24U but that could just be that it has more features like AI running than the other phone.
Overall, if you get a good deal or just want the latest, it's still a solid phone as usual by samsung.
Like most I am a little disappointed in the steps back in regards to the s-pen. Also, disappointed that there is no s-view case as i have used one since the Note 2!
The battery seems slightly less than the s24U but that could just be that it has more features like AI running than the other phone.
Overall, if you get a good deal or just want the latest, it's still a solid phone as usual by samsung.
Value
4
Response from Samsung USBy R&R Team, April 16, 2025
Hi there Jayx13, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We are so happy to hear that you are so pleased with the Now Brief feature specifically of your device. We have provided a link to an article to help you integrate the redesigned features of the S Pen in to your usage, and enjoy the usage of this accessory. We have also provided a link to the full device manual to help you with the hand gestures and voice commands you can also use with your device. Lastly, we have provided a link to the Samsung Support Team to offer assistance with any questions you have about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
From the beginning
on March 18, 2025
Posted by: BLBJAZ
[This review was collected as part of a promotion.] I've been a loyal Galaxy user since the very first edition, and with each new release, Samsung continues to impress — the Galaxy S25 Ultra is no exception. This phone is easily the most powerful and feature-packed device I've ever owned.
The AI features are truly game-changing. From enhanced photo editing that automatically optimizes my shots to the intelligent voice assistant that streamlines my daily tasks, the S25 Ultra feels like a personal assistant in my pocket. The AI-driven text prediction and summarization tools are incredibly accurate, saving me time when writing reports or taking notes.
The camera system is phenomenal, capturing stunning detail even in low light. The zoom capabilities are sharper and more stable than ever, perfect for capturing outdoor scenery or wildlife during my hikes. Performance-wise, the phone handles everything effortlessly — gaming, multitasking, and media consumption are all smooth and seamless.
Samsung has once again raised the bar with the Galaxy S25 Ultra, proving that their commitment to innovation keeps pushing the boundaries. As someone who's been with Galaxy since the beginning, I can confidently say this is the best one yet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All of my health data and personal news in one!
on March 17, 2025
Posted by: JuniorLov3sTech
[This review was collected as part of a promotion.] Ever since getting the Samsung Galaxy S25 Ultra my life hasn't been the same. With the integrated AI solutions, amazing camera and incredible battery life. What I love most is the Now Brief. Anytime of day it will give me relevant health, news, and schedule updates keeping me on track. Highly recommend getting this powerhouse of a phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is amazing.
on March 17, 2025
Posted by: Ricostinko
[This review was collected as part of a promotion.] The ultrs 25 is a great phone all around. 1 issue i found is the camera will sometimes take a blurry shot. All other features are great. My personal favorite is the routines.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love the features of this phone.
on March 17, 2025
Posted by: Androidfourever
[This review was collected as part of a promotion.] I switch my Samsung S20 5G for the new S25 Ultra and it was the best decision I ever made. I use my phone for personal and work relate. I don't have to carry two phones and my laptop now. Everything in one device. I been with Samsung for more than 15 years now.
Value
5
Written by a customer while visiting Samsung US