Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8 out of 5
4.8
(22,350 Reviews)
Open Ratings Snapshot
Rating breakdown 22,350 reviews
5 Stars
19,174
4 Stars
2,441
3 Stars
434
2 Stars
135
1 Star
166
86%of customers recommend this product. 
(
1,127 out of 1,309
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5 out of 5
5
Best Samsung Galaxy Smart phone yet.
on March 16, 2026
Posted by: PhotoBug
[This review was collected as part of a promotion.] I purchased the Samsung Galaxy S25 Ultra about a year ago. I has a Samsung Galaxy S21 Ultra before. I am loving the new Galaxy AI features making it very easy to use. The larger internal memory helps also, I purchased the 1 TB model. The new specs for camera features really make a difference if you primarily used your smartphone instead of a standalone DSLR. I used mine for some higher specs smartphone phone games. Overall it's great purchase or someone upgrading or buying to replace a different brand. I would recommend this phone to anyone who asks.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Its an amazing phone
on March 17, 2026
Posted by: Madafmike
[This review was collected as part of a promotion.] The s25 ultra Is absolutly amazing its probablemente the greatest phone ever made if I can even call it just a phone....its pretty much a computar in the palm of your hand. With Samsung Ai it qlso becomes your Best friend and personal assistant on top of being Ur daily organizar I would deffinatly reccomend to anyone and everyone..from the hardcore gammer to the business man with the gridlocked schedule this phone and Samsung Ai are perfect for everyone do urself a favor and get yourself one today
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My Galaxy S25 Ultra is a game-changer!
on March 17, 2026
Posted by: TiredMom
[This review was collected as part of a promotion.] I've been using the Galaxy S25 Ultra daily for months, and it's transformed my routines into something smoother, smarter, and more fun. This titanium beast— with Snapdragon 8 Elite, and 12GB RAM—handles everything i throw at it effortlessly, powered by Galaxy AI.
I stay connected with crystal-clear calls and instant texting—no lag, perfect for my busy life!
Scrolling on social media is immersive on the stunning QHD+ Dynamic AMOLED 2X display and silky 120Hz refresh—vibrant colors pop even in the bright Texas sun.
Streaming music/videos is my unwind go-to: Spotify and YouTube clips last literally all day on the 5,000mAh battery. No more charger hunts!
Capturing my kids is pure joy—the 50MP ultrawide + ProVisual Engine camera nails sharp, vibrant shots in any light. Galaxy AI's generative editing removes distractions or enhances details in seconds, turning snaps into masterpieces instantly.
Online shopping is lightning fast and secure, with seamless multitasking.
SmartThings control is effortless—one lock-screen tap dims lights, adjusts the thermostat, and checks my cameras. My home is automated and stress-free.
Biggest daily win: diving into conspiracy theories. Galaxy AI condenses articles, and connects dots instantly—what took hours now takes moments, saving me time and fueling endless curiosity. My S25 Ultra isn't just a phone—it's my all-day companion boosting connection, creativity, entertainment, and wonder. Galaxy AI makes it truly next-level. Stellar in every way!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Similar to S24 Ultra
on March 17, 2026
Posted by: NewPhoneNewToy26
[This review was collected as part of a promotion.] My favorite new feature us the camera. Camera takes sharp photos. The phone is a smidge lighter too. I can see the processor is quick responding to my touch. I have not noticed much difference from the S24 Ultra in other features. I also prefer my Spen old features to this one. Lastly, I wish this phone came in Red.
Overall, not enough new features to be different from the S24.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My Samsung Galaxy S21 Ultra is Awesome
on March 17, 2026
Posted by: Lanne777
[This review was collected as part of a promotion.] My Samsung Galaxy S21 Ultra is Awesome
I love the camera. I love Galaxy AI apps.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I ordered two phones for me and my wife.
on March 17, 2026
Posted by: JMonkey1971
[This review was collected as part of a promotion.] Since ordering the phones it has changed how both me and my wife use or phones in everyday life. Cameras are amazing. Taking pictures of the kids using Galaxy Ai to edit photos has been so much fun. Speed of the phones is on point. Being able to scroll the internet. Talking to friend as if there in the same room. It makes you rethink what a phone is. It's our books. Its tv. It's our video games. When waiting in line for a doctor. Boom monopoly or another game. Or just YouTube. Need to email? This is it. No need to rush home to get on you're computer. This is life on the go. The pen makes you able to point and read. And take notes of the little reminders of the day. This is the phone that makes you feel like you're in control. I love my phone. If I need to do life it's my Samsung Galaxys s25 ultra. Not to mention I have a glucose monitor that hooks directly to my phone Bluetooth. It helps me keep a eye on my health. With apps to help me see where my kids are. I feel safer. If you're doing life without this phone you're behind the future. It even helps if I make a mistake doing reviews. Our world has the Galaxy in it. Thank you Samsung.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My phone performs every function I need for my day
on March 17, 2026
Posted by: BlueEyesGalaxyDragon
[This review was collected as part of a promotion.] "Galaxy Ai" is super helpful and allows me to complete my tasks even faster.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone they have made!
on March 17, 2026
Posted by: AEDPhotographY
[This review was collected as part of a promotion.] For one, the new AI feature is amazing! From writing to pictures and all in-between, it make like so much easier! The camera by far is hands down the best I have ever used! The zoom, the clarity, i don't even use my camera anymore!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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