Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(27,216 Reviews)
Rating breakdown 27,216 reviews
5 Stars
23,332
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
Great Phone
on March 18, 2025
Posted by: Babygirl
[This review was collected as part of a promotion.] Great Camera, loads quick, pictures look great. Google assistant is easier to activate. I also have galaxy buds, tablet, and laptop because I love Samsung! All my kids have phones and tablets too!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Experience
on March 18, 2025
Posted by: iam4tune
[This review was collected as part of a promotion.] I recently upgraded to the Samsung Galaxy S25 Ultra, and the experience has been pretty solid from start to finish. The phone arrived on time (3 days earlier iirc), and transferring data from my previous device (S23 Ultra) was effortless thanks to Samsung’s Smart Switch.
The latest processor and improved RAM make everything noticeably faster. Perhaps it is early days, but I have not experienced any lag or freezes using the phone.
The new AI-esque photo editing is another solid feature I have enjoyed using. The S25 Ultra delivers on al lot of fronts, whether it be speed, usability, and camera performance. If you're considering an upgrade, this will be absolutely worth it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Not just a phone... THE phone
on March 18, 2025
Posted by: Galaxy95
[This review was collected as part of a promotion.] This phone is all you need. The OS is flawless, the batter is insane, the camera's are out of this world (the audio eraser is awesome), and everything is just better! Samsung knocked it out of the park with this. If you want the ultimate phone, look no further!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is great
on March 18, 2025
Posted by: Marcog
[This review was collected as part of a promotion.] Use movies,videos and something more,this have good screen, pictures
Value
4
Response from Samsung USBy R&R Team, March 20, 2025
Hey there Marcog, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are so happy to hear that you are enjoying your streaming on this device, and finding the display quality is so amazing. We hope you find time to explore the full capabilities of this powerhouse device including the enhanced features of Galaxy AI. We have provided links to a few resources to help you with this discovery and answer any questions that may arise along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Excellent as always!
on March 18, 2025
Posted by: Janden80
[This review was collected as part of a promotion.] I am not disappointed at all, because Samsung has done it again. I upgraded from an S23 Ultra and am thrilled with the experience.
This S25 Ultra has been working amazingly. The integrated AI is more helpful than I anticipated. Coming from someone in their midlife, I wasn't too sure about using AI products because I thought they might be hard to learn. However, since it is baked into pretty much every aspect, it's made it a breeze.
I love the Now Brief as it summarizes in one spot the things I want to know first thing in the morning. I admit I'm a Samsung addict but it's because everything is made to high quality levels and works well. I have my phone paired to my Ring, my watch Ultra, and earbuds Pro. So, I am able to monitor my sleep, get easy and quick detailed information about my health journey, and stay updated on the news.
For me it isn't just the software, I really enjoy the more squared form of this phone. It's easier to hold, doesn't cause hand fatigue, and the screen is brilliant. The button layout makes sense and I was afraid the AI button on the side would be something I would often press accidentally but it hasn't been an issue.
The phone has been very good to watch YouTube, movies, and play my games on. There is no lag, everything is snappy and crisp. The audio sounds much better on this phone as well.
I believe anyone looking for an Android experience to move into the AI world we're in won't be disappointed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on March 18, 2025
Posted by: Yupmmmmmmm
[This review was collected as part of a promotion.] Big screen good graphics great processing speeds below lagging yep I sure
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Better than I expected.
on March 18, 2025
Posted by: Branwi
[This review was collected as part of a promotion.] So initially I thought that I was having battery issues as the first day, the battery didn't last as long as the Galaxy Unpacked video showed. Than I learned that the phone needed time to learn habits. And now the battery life definitely runs better than the S24. I also noted that some of the apps that weren't working well on the S24, actually worked flawlessly with the S25. Looking forward to what other amazing things this phone, and future Samsung phones will bring.
Value
4
Response from Samsung USBy R&R Team, March 20, 2025
Hey Branwi, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra. We are ecstatic to hear that you are so pleased with the enhanced features, and are finding the device to be meeting and exceeding your expectations. We have provided a link to the full device manual to help you with the settings and adjusting them to your preferences. We have also provided a link to the Samsung Support Team to offer assistance if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S25 Ultra: The Ultimate Powerhouse
on March 18, 2025
Posted by: YolyRunsMarathons
[This review was collected as part of a promotion.] I recently upgraded to the **Samsung Galaxy S25 Ultra**, and it has completely transformed how I use my device for both work and entertainment. One of the standout features for me is **"Now Brief,"** which keeps me informed with relevant notifications, weather updates, and upcoming tasks in an organized, easy-to-read format. Whether I’m tracking my marathon training, managing Let Noor Run events, or planning my PTO game night, this feature helps me stay on top of everything effortlessly.
The **seamless actions across apps** make multitasking incredibly smooth. I can watch a YouTube video while messaging my running group on WhatsApp, browse training plans while checking emails, or quickly drag and drop files between apps. This fluidity saves me so much time, especially when juggling work, marathon prep, and family activities.
One of my favorite new additions is **Audio Eraser**—it’s a game-changer for streaming and sports analysis. Whether I’m watching race footage, enjoying a movie, or catching up on the latest sports highlights, this feature removes background noise, making dialogue and commentary crystal clear.
For work and school-related tasks, Samsung DeX turns my phone into a full-fledged workstation. I can edit presentations, respond to emails, and manage event planning seamlessly. When it’s time to unwind, gaming on the S25 Ultra is next-level. The powerful Snapdragon 8 Gen 4 processor and high refresh rate display make for an ultra-smooth experience.
Value
5
Written by a customer while visiting Samsung US