Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(22,352 Reviews)
Rating breakdown 22,352 reviews
5 Stars
19,175
4 Stars
2,442
3 Stars
434
2 Stars
135
1 Star
166
86%of customers recommend this product.
(
1,127 out of
1,309)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
The Most Complete Smartphone I Have Owned
on March 15, 2026
Posted by: Shanks
[This review was collected as part of a promotion.] The Galaxy S25 Ultra has genuinely impressed me since day one. The Snapdragon 8 Elite chip makes everything feel instantaneous — whether switching between heavy apps, editing photos, or gaming, there is zero lag or hesitation.
The camera system is outstanding. The 200MP main sensor captures stunning detail in all lighting conditions, and the 5x periscope telephoto is sharp enough to make you forget you are shooting on a phone. Night mode photos look clean and natural without over-processing.
Galaxy AI has been a genuine game-changer in my daily workflow. Circle to Search saves me so much time, and the live transcription and translation features work better than I expected. The AI-powered photo editing tools like Generative Edit are surprisingly powerful and fun to use.
The S Pen integration remains unmatched — perfect for quick notes, annotations, and sketching ideas on the fly. Battery life easily gets me through a full day of heavy use, and the display is simply the best I have seen on any smartphone — bright, sharp, and smooth at 120Hz.
Build quality feels premium and durable. If you want a phone that handles productivity, creativity, and entertainment equally well, the Galaxy S25 Ultra delivers on every front
The camera system is outstanding. The 200MP main sensor captures stunning detail in all lighting conditions, and the 5x periscope telephoto is sharp enough to make you forget you are shooting on a phone. Night mode photos look clean and natural without over-processing.
Galaxy AI has been a genuine game-changer in my daily workflow. Circle to Search saves me so much time, and the live transcription and translation features work better than I expected. The AI-powered photo editing tools like Generative Edit are surprisingly powerful and fun to use.
The S Pen integration remains unmatched — perfect for quick notes, annotations, and sketching ideas on the fly. Battery life easily gets me through a full day of heavy use, and the display is simply the best I have seen on any smartphone — bright, sharp, and smooth at 120Hz.
Build quality feels premium and durable. If you want a phone that handles productivity, creativity, and entertainment equally well, the Galaxy S25 Ultra delivers on every front
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Designed for a better life
on March 15, 2026
Posted by: Freeyone
[This review was collected as part of a promotion.] Galaxy AI is a convenient time saving tool that makes my life easier on a daily basis
Because I am safer during calls. Galaxy AI prevents me from feeling at risk of my time being wasted.
Because I am safer during calls. Galaxy AI prevents me from feeling at risk of my time being wasted.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product has some great and bad features
on March 15, 2026
Posted by: Laphone
[This review was collected as part of a promotion.] The phone is amazing but the only bad thing is the camera in the night and also you can lose the s pen easily and cant track it if you lose it.
Value
3
Response from Samsung USBy R&R Team, March 17, 2026
Hey Laphone, thank youf or your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that there are many features available on your device that you love using every day. We have provided a link to an article to help you with the different camera settings to help you capture the best possible photos and videos regardless of lighting. We have also shared a link to the Samsung Support Team to assist you if you continue to experience frustrations with your device, or have questions during your usage. Thank you for being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra review
on March 15, 2026
Posted by: LoveS25Ultra
[This review was collected as part of a promotion.] All around fantastic device. I use the Galaxy AI regularly.
Great cameras
Very fast
Incredible screen
Feature packed
Very fast
Incredible screen
Feature packed
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best all-around device
on March 15, 2026
Posted by: Lovegalaxy32
[This review was collected as part of a promotion.] With Galaxy AI, I can plan for groceries, listen to music all while having a device I can simply place in my shirt pocket.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It never froze, no matter what I'm doing!
on March 15, 2026
Posted by: Berdianoh
[This review was collected as part of a promotion.] My friends always love when I pick their photos and make something silly out of it lol, and that's all possible because of the Galaxy AI, I don't hold myself anymore when writing something important because I can always get it the way it needs to be, professional or even jokingly I know the message is well wrote.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely AMAZING
on March 15, 2026
Posted by: Jubster
[This review was collected as part of a promotion.] This one is incredible. The camera quality is amazing. It also has a pen which allowed me to sign documents the very first day I purchased. Everyhting looks and feels better with this phone. Just amazing over all. The Galaxy AI a as also super helpful to have. It suggests many things while in use of the phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever!!
on March 15, 2026
Posted by: shaunj
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a powerhouse of innovation that sets a new gold standard for smartphones. Its stunningly bright display and refined titanium build make it a joy to hold and use every day.
The camera system is truly exceptional, capturing professional-grade detail and vibrant colors even in challenging lighting. With its lightning-fast performance and long-lasting battery life, it effortlessly handles everything from heavy multitasking to high-end gaming. It is easily the best flagship phone on the market right now.
Value
5
Written by a customer while visiting Samsung US