Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8 out of 5
4.8
(22,358 Reviews)
Open Ratings Snapshot
Rating breakdown 22,358 reviews
5 Stars
19,181
4 Stars
2,442
3 Stars
434
2 Stars
135
1 Star
166
86%of customers recommend this product. 
(
1,127 out of 1,309
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5 out of 5
5
Best phone ever!!
on March 14, 2026
Posted by: readingrae5
[This review was collected as part of a promotion.] I love this phone. All of its features are so great and helpful, and I love the upgrade from zflip5. I can't say I have any criticisms about it. Also, I love using Galaxy AI for a numerous of purposes such as having it summarize longer pieces of information.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features and solid speed of use
on March 14, 2026
Posted by: SmittyG
[This review was collected as part of a promotion.] AI is easy to figure out how to use and is helpful with getting information. The phone as speedy when using it. I use it for watching media and playing games.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love the video / camera quality
on March 13, 2026
Posted by: Love2Shop
[This review was collected as part of a promotion.] Still getting use to the AI features. But enjoying it as im learning. Can't wait to get the new 26 ultra. Really wish that the pen was still bluetooth tho. Hope that feature comes back in the new 26
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome Galaxy S25 Ultra
on March 14, 2026
Posted by: Howard
[This review was collected as part of a promotion.] This Galaxy S25 Ultra is awesome. It is very fast and easy to use. I Love the Galaxy AI features. I use it to get ideas and plan trips for my family. I get detailed price lists and instructions for projects around the house. I like how my email and text are integrated into Galaxy AI. It is so simple to research ideas and problems. It does all of the work for you. Love this phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My S25 is literally my right hand!!
on March 14, 2026
Posted by: Snevah719
[This review was collected as part of a promotion.] Galaxy S25 Ultra allows me to comfortably allow AI to search the web, getting the results I need. My phone lets me allow AI to respond to messages, set calendar events, schedule texts to be sent at a later time or day. AI feature - 100%
The way my S25 sits in my hand is perfect. The stylist works like a magic wand.... who needs AirDrop, when you have Near by Devices.... Air Play is dated, it's all about Smart View!!! :)
The camera..... on that camera!!
Enjoy the S25 Ultra, it'll make your life easier!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My S25 is literally my right hand!!
on March 14, 2026
Posted by: Snevah719
[This review was collected as part of a promotion.] Galaxy S25 Ultra allows me to comfortably allow AI to search the web, getting the results I need. My phone lets me allow AI to respond to messages, set calendar events, schedule texts to be sent at a later time or day. AI feature - 100%
The way my S25 sits in my hand is perfect. The stylist works like a magic wand.... who needs AirDrop, when you have Near by Devices.... Air Play is dated, it's all about Smart View!!! :)
The camera..... on that camera!!
Enjoy the S25 Ultra, it'll make your life easier!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my Samsung S25 ultra
on March 14, 2026
Posted by: Jesuslovesyou2
[This review was collected as part of a promotion.] I love my phones quality and sturdyness.
I have taken wonderful photos of the moon, Northern Lights, Portland Headlight lighthouse with stunning waves in the forefront. I was even able to take a picture of the eclipse with it.
I'm also enjoying Galaxy AI too.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung forever
on March 14, 2026
Posted by: WalkertheSamsungguy
[This review was collected as part of a promotion.] Samsung is my favorite brand if I had it my way every device and appliance in my house would be Samsung there functions and designs are always perfect to me
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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