Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(27,217 Reviews)
Rating breakdown 27,217 reviews
5 Stars
23,333
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
Picture and sound quality is amazing
on March 23, 2025
Posted by: NVCarpenter
[This review was collected as part of a promotion.] Many of the previous generations features have been brought over but I still feel this was a worth while upgrade. The sound quality on this generation seems so much better than my mS23+. Still getting use to the new AI stuff but it can be very useful if you know how to be intuitive with it. Another fine Samsung product, I am a happy customer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on March 23, 2025
Posted by: Samsung007
[This review was collected as part of a promotion.] This new phone boasts incredible features that are sure to impress. The advanced camera technology captures stunning photos and videos. Its sleek design and vibrant display make it a true pleasure to use. The powerful processor ensures smooth performance for all your tasks. It's a device that seamlessly blends innovation and style.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing camera!!
on March 23, 2025
Posted by: Nakita024
[This review was collected as part of a promotion.] I got the Galaxy S25 Ultra, mainly for the 100X zoom camera, which works great if you can hold still enough. But the pictures are amazing.
I'm not so impressed with the talk to text feature. It doesn't separate my sentences. It adds a period in between words without spaces in places they don't belong, so it always looks like a web address.
It's never verbatim to what im saying. I have had to fix more mistakes on the talk to text on this phone than any other phone I've ever had.
The seamless action across apps is great. Everything transitions very smooth. I also like the now brief every morning, afternoon and evening. It gives me the weather which I love.
I haven't had a chance to use the audio eraser function yet, but im very excited to try it out. It could come in very useful if it works good.
All in all it is a great phone it has a few little minor kinks to work out, but I would definitely recommend this phone, Especially if your an avid android user
I'm not so impressed with the talk to text feature. It doesn't separate my sentences. It adds a period in between words without spaces in places they don't belong, so it always looks like a web address.
It's never verbatim to what im saying. I have had to fix more mistakes on the talk to text on this phone than any other phone I've ever had.
The seamless action across apps is great. Everything transitions very smooth. I also like the now brief every morning, afternoon and evening. It gives me the weather which I love.
I haven't had a chance to use the audio eraser function yet, but im very excited to try it out. It could come in very useful if it works good.
All in all it is a great phone it has a few little minor kinks to work out, but I would definitely recommend this phone, Especially if your an avid android user
Value
4
Response from Samsung USBy R&R Team, March 25, 2025
Hey there Nakita024, we appreciate you taking time out of your day to share your experience of your new Samsung Galaxy S25 Ultra with us. We are so happy to hear that you are so thoroughly enjoying the usage of your new device, especially the camera and features of Galaxy AI. We have provided a link directly to the Samsung Support Team. These experts can work with you one on one through chat to assist you resolving the matter with your talk to text. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
ABSOLUTELY LOVE MY NEW PHONE!
on March 23, 2025
Posted by: Krebsie
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a game-changer in mobile technology. Its seamless actions across apps create an effortlessly smooth user experience that feels almost intuitive. Whether switching between editing photos, sending messages, or researching online, the transitions are instantaneous and lag-free. It feels like the device anticipates your next move, enhancing productivity and making multitasking a breeze.
The standout feature, however, is the revolutionary audio eraser. This tool is an absolute lifesaver for content creators and anyone who values crystal-clear audio. With just a tap, it removes unwanted background noise from recordings and videos, leaving behind pristine, professional-quality sound. It’s perfect for capturing important moments or creating high-quality content on the go.
Combined with the S25 Ultra’s stunning display, unmatched camera system, and powerful performance, this device redefines excellence. It’s not just a smartphone — it’s a productivity powerhouse that caters to the demands of modern life.
The standout feature, however, is the revolutionary audio eraser. This tool is an absolute lifesaver for content creators and anyone who values crystal-clear audio. With just a tap, it removes unwanted background noise from recordings and videos, leaving behind pristine, professional-quality sound. It’s perfect for capturing important moments or creating high-quality content on the go.
Combined with the S25 Ultra’s stunning display, unmatched camera system, and powerful performance, this device redefines excellence. It’s not just a smartphone — it’s a productivity powerhouse that caters to the demands of modern life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New Phone is sbwork of art
on March 23, 2025
Posted by: VILMARYCALOZ
[This review was collected as part of a promotion.] This latest mobile device is both aesthetically pleasing and functional. I appreciate the color scheme and every detail of its innovative design.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better gaming experience
on March 23, 2025
Posted by: Warcrime1027
[This review was collected as part of a promotion.] The advanced gaming features provide a truly immersive experience. Coupled with extended battery life, entertainment lasts longer than ever before. This powerful combination ensures uninterrupted gameplay for hours on end. Enjoy enhanced performance without worrying about running out of power. Experience mobile gaming like never before.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Google phone!! Not Samsung
on March 23, 2025
Posted by: Cbmomma
from Florida
Horrible!!! I've had Samsung phones since Note 8. I was excited about upgrading to this phone until I realized it is a Google owned phone with Samsung name on it. I don't like Google messages, it forces you to download mail apps because trying to add any other email to the phone is `against Google policy'. Very disappointing. I love Samsung, but this stupid decision to make everything Google on this phone is changing my mind about this company. If I wanted a Google phone, I would go buy a Pixel. So I will not be upgrading anymore, and if I get a new phone, it will not be Google Samsung phones. Sad. You lost a long time customer over these stupid changes. Should have left things alone. It was a great phone without having Google involved in every aspect of it.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, March 24, 2025
Hey there Cbmomma, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We understand how important the usage and functionality of your new phone is to you, and we would love to help you best align the settings and usage to your preferences. We have provided a link to the full device manual to help you with additional applications you can use. We have also shared a link to the Samsung Support Team to help you and answer any questions you may have about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
recommended
on March 23, 2025
Posted by: samy
Expertise:Expert
it just works! it delivers what claimed/advertised.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US