Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(27,217 Reviews)
Rating breakdown 27,217 reviews
5 Stars
23,333
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
Love this phone
on March 24, 2025
Posted by: Carletti123
[This review was collected as part of a promotion.] Phone runs smoothly and fast. Would definitely recommend this phone for anyone looking for top of the line phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good Phone Overall
on March 24, 2025
Posted by: LOCALGUY
[This review was collected as part of a promotion.] I like a lot of things about the phone. I like that you can make it your own. Not sure why though GoodLock is never to unlock a lot of the features. The phone is great for productivity with things like Now Brief, notes, reminders. Still working on figuring out why videos are not smooth and are blurry and/or pixelated.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Handles anything you can throw at it without a hic
on March 24, 2025
Posted by: DioGenes
[This review was collected as part of a promotion.] Let's just say I'm a long time Android user and Samsung has been the best of it for a long time but they really picked up their game lately especially with OneUI, it's stays been my favorite flavor for it's deep customization especially with Good Lock that's just unmatched my anything else and guaranteed updates. There are so many other underrated features like Dex and support for dual Bluetooth audio mirroring which is great for multiple audio devices, audio sharing from other Samsung devices is great as well so I don't have to think what's paired to what at home. Things like Link to windows, Samsung Flow, QuickShare, multi control make creating a fluid ecosystem with convenience and no walls so all my devices pay nicely together. The new SoC is a beast, not a single hiccup with more apps and tools running in the background than probably anyone else you know so no performance worries whatsoever and amazing battery life. The antireflective screen is great as well both at home and outdoors to make it more readable in the sunlight or prevent annoying reflections from light sources at home. I'm in the IT industry but customizing phones is a passion and could have picked a better base than the S25 Ultra and I own more than a few devices to put it mildly. I'll let you judge for yourself if you think any other device can hold a candle... (No AIs were injured during the making of this review)
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
just an updated camera
on March 24, 2025
Posted by: Speedy
[This review was collected as part of a promotion.] Just an updated camera. Nothing new over the S24 ultra.
Value
3
Response from Samsung USBy R&R Team, March 24, 2025
Hi Speedy, thank you for your feedback on your Samsung Galaxy S25 Ultra. We know that it can take time to discover all of the features of your new device and integrate them in to your usage. We have provided a link to the full device manual to help you discover the additional features of Galaxy AI and full capabilities of your ph one. We have also shared a link to the Samsung Support Team if any questions arise as you continue using your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Verry Happy
on March 24, 2025
Posted by: Stigyytwo
[This review was collected as part of a promotion.] Great new phone. Had an ultra 23 and this 25 just feels better. Awesome photos and battery. Has cool new features like Audio eraser and AI powered Now Brief. Works great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing features with an amazing price!!!
on March 24, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Samsung member since Note 4, the new Samsung S25 Ultra its a beast, the speed, the amazing features like magic eraser and gemini comes extremely handy, from young to adults, the s25 its the only phone you need for your every day
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best smart phone
on March 24, 2025
Posted by: Batzzz
[This review was collected as part of a promotion.] The Galaxy S25 Ultra impresses with seamless actions across apps, simplifying multitasking. Now Brief delivers smart, proactive information. The Audio Eraser is a boon for video creators, removing unwanted noise. Its stunning display and powerful performance make it a top-tier device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phenomenal
on March 23, 2025
Posted by: Skeptic710
[This review was collected as part of a promotion.] Im genuinely in love with this phone. 🙌 I recently upgraded from the s21. I usually keep the phones i have for a few years before upgrading, man have i been missing out. I love the integration of ai into the phone. The S pen is pretty cool too, makes me feel fancy when i scroll youtube lol. The ai wallpaper generator is top tier so no more boring wallpapers that everyone else has. Seamless actions across apps, amazing screen resolution, improved customizablility & audio eraser. I love this phone. The speak quality is insane too. I don't even use a Bluetooth speaker sometimes. Overall this phone is pretty cool would definitely recommend👍
Value
5
Written by a customer while visiting Samsung US