Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(27,217 Reviews)
Rating breakdown 27,217 reviews
5 Stars
23,333
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
A powerhouse
on March 24, 2025
Posted by: Rawar34
[This review was collected as part of a promotion.] Upgrading from the S22 Ultra to the S25 Ultra feels like leveling up from elite to unstoppable. The S25 Ultra is a performance monster—apps open instantly, multitasking is buttery smooth, and gaming is flawless thanks to the next-gen processor and enhanced cooling.
Camera upgrades are a game-changer. While the S22 Ultra was impressive, the S25 Ultra captures more detail, handles low light like a pro, and delivers cleaner zoom with AI enhancements that make every shot gallery-worthy.
Battery life? Noticeably better. The S25 Ultra not only lasts longer but charges faster and manages power smarter, keeping up with even the busiest days.
The display is brighter, more vibrant, and more adaptive. It’s smoother, easier on the eyes, and looks incredible whether you're outdoors or watching HDR content.
Samsung’s software experience is sharper too—AI features, personalization, and smoother animations make the S25 Ultra feel like it's truly tailored to you.
In short: the S22 Ultra was a powerhouse, but the S25 Ultra is a refined beast with supercharged everything. You didn’t just upgrade—you stepped into the future.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone!
on March 24, 2025
Posted by: Dustycoop22
[This review was collected as part of a promotion.] Whether you are in the market for a new phone or not I highly recommend buying the Samsung Galaxy s25 ultra, you will not be disappointed. "Seamless actions across apps" !!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful and great features
on March 24, 2025
Posted by: SamsungLovingGuy
[This review was collected as part of a promotion.] The device is very powerful that you never feel a slow down while using it. I love the ability to keep my device with me even if I go for a swim, play on the beach, workout in the gym, or just take a walk in the mountain, listening to music and taking photos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast and easy to use
on March 24, 2025
Posted by: Deedee2daxtreme
[This review was collected as part of a promotion.] Just got the phone today and I love it so far. I am still learning the ins and outs
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smoothest screen!
on March 24, 2025
Posted by: Zabideen53
[This review was collected as part of a promotion.] I have always been a fan of Samsung and always used their flag ship devices!
They never disappoints. Recently upgraded from s22ultra to s25ultra and I am loving it.
The screen, device performance, battery, camera everything it top notch!
The screen, device performance, battery, camera everything it top notch!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!! Pricey though
on March 24, 2025
Posted by: NOTESareBACK
[This review was collected as part of a promotion.] Happy to be back in the "Note" lol. Phone has a lot of power and works great during everyday activities as well as gaming. Packs all the latest features and photos are amazing!!! Seamless action across apps is great!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A great phone that held back a few niceties
on March 24, 2025
Posted by: lchiume
[This review was collected as part of a promotion.] My biggest surprise when I got the phone was the speed. Most reviewers online claimed someone coming from the S24 Ultra wouldn't notice the difference. They couldn't have been more wrong.
A few hours later, I was shocked at how much battery I had left. No phone I've ever had lasted me the whole day. This one does. Yes, I do wish the battery was bigger, but I'm currently happy with how long this one lasts. I am particularly impressed with the standby time.
I wish the S-Pen retained the Bluetooth functionality. I didn't use the feature too often but whenever I did, I was glad the feature was there.
The software is a breeze. OneUI 7 has really been polished. Now Brief is still in its infancy and so does not feel as useful at the moment. Looking forward to more updates so that it includes more information.
I love the generative image editor in Galaxy AI. It is just out of this world. The innovation that went into the feature was groundbreaking. I just hope the AI features will remain free, at least for as long as the device is supported.
Value
4
Response from Samsung USBy R&R Team, March 25, 2025
Hi there Ichiume, we appreciate you sharing your thoughts about your new Samsung Galaxy S25 Ultra with us. We are ecstatic to hear that you are so pleased with the usage and enhanced capabilities of your new phone. We would love nothing more than to help you with the usage of the redesigned S Pen of your device. We have provided a link to an article to assist you with these features, and another to the full device manual that has information about the hand gestures and voice commands you can also use with your device. We have also shared a link to the Samsung Support Team if you ever have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Good job
on March 24, 2025
Posted by: Anonymous
Good job uefieicjdcidixi jdjxkxkaoqi. Isiwkccjkt3kck
Written by a customer while visiting Samsung US