Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(27,217 Reviews)
Rating breakdown 27,217 reviews
5 Stars
23,333
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
Unmatched Performance and Camera Excellence – Sams
on March 24, 2025
Posted by: Harry059
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra takes smartphone innovation to the next level. From the moment you power it on, it feels like a premium experience. The stunning Dynamic AMOLED display is vivid, smooth, and bright enough to handle anything, even under direct sunlight.
The performance is top-notch, thanks to the latest processor and well-optimized software. It handles multitasking, gaming, and high-demand apps effortlessly, without a hint of lag. Battery life is impressive, comfortably lasting through a full day of regular use, and the fast charging adds extra convenience when you’re on the go.
One of the standout features is the camera system. The 200MP sensor delivers incredible detail, and the enhanced night mode produces sharp, vibrant shots even in low light. The zoom capabilities are equally impressive, with crystal-clear images even at high zoom levels.
Design-wise, the S25 Ultra feels refined and solid, striking the right balance between sleek aesthetics and functionality. Samsung’s One UI has also been fine-tuned, making it intuitive, customizable, and user-friendly.
Overall, the Galaxy S25 Ultra is a device that excels in every area that matters—performance, design, battery life, and especially the camera. If you're looking for a flagship phone that delivers a premium, well-rounded experience, this one won’t disappoint.
The performance is top-notch, thanks to the latest processor and well-optimized software. It handles multitasking, gaming, and high-demand apps effortlessly, without a hint of lag. Battery life is impressive, comfortably lasting through a full day of regular use, and the fast charging adds extra convenience when you’re on the go.
One of the standout features is the camera system. The 200MP sensor delivers incredible detail, and the enhanced night mode produces sharp, vibrant shots even in low light. The zoom capabilities are equally impressive, with crystal-clear images even at high zoom levels.
Design-wise, the S25 Ultra feels refined and solid, striking the right balance between sleek aesthetics and functionality. Samsung’s One UI has also been fine-tuned, making it intuitive, customizable, and user-friendly.
Overall, the Galaxy S25 Ultra is a device that excels in every area that matters—performance, design, battery life, and especially the camera. If you're looking for a flagship phone that delivers a premium, well-rounded experience, this one won’t disappoint.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the phone. Best phone ever
on March 24, 2025
Posted by: Mattysweet
[This review was collected as part of a promotion.] I am in love with the phone. It can do everything I would imagine I could want a phone to do. A+++
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This cellphone is amazing
on March 24, 2025
Posted by: Manny1873
[This review was collected as part of a promotion.] I use my cellphone for make my life easier. My life stile made a change with my new cellphone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Battery. Performance. Reliability. Feature-rich.
on March 24, 2025
Posted by: davis0318
[This review was collected as part of a promotion.] Battery gets me through the day.
Performance handles anything I need or throw at it.
Reliable phone with satellite sos. It is a phone after all.
Useful features.
The "audio eraser" feature is amazing. Was able to film an advertisement outside within a good setting and eliminate background noise, wind noise and additional people talking.
Performance handles anything I need or throw at it.
Reliable phone with satellite sos. It is a phone after all.
Useful features.
The "audio eraser" feature is amazing. Was able to film an advertisement outside within a good setting and eliminate background noise, wind noise and additional people talking.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Camera is step up
on March 24, 2025
Posted by: Khajes
[This review was collected as part of a promotion.] Camera us awesome.. Speed is faster like the screen improvements.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is really useful, amazing camera.
on March 24, 2025
Posted by: Andi19mh
[This review was collected as part of a promotion.] I like this phone because it has a big screen and huge storage. The battery is durable and has power saving also wireless charge. I like to use the spen for drawing and the easy way to scroll down email and text. I can edit videos and photos. You can split the screen only samsung has this great function. I am very happy with my new Samsung galaxy S25 ultra and the easy way to use it. Amazing and incredible AI. Everything in one smart phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung the best with some flaws
on March 24, 2025
Posted by: Maddy16
[This review was collected as part of a promotion.] Its been about a week I have been using the S25 ultra and I really love it. I'm back to samsung after almost 6 years and they have really changed the game. The amount of customizations and appealing features make this one feel amazing for daily use.
The only few things that I miss is the Bluetooth for S-Pen and the battery is major drawback as it is draining too quickly. Even after doing lot of updates for battery saving, it doesn't help. Overall, at the price range I expect a better battery, but still it's a great phone for daily use.
The only few things that I miss is the Bluetooth for S-Pen and the battery is major drawback as it is draining too quickly. Even after doing lot of updates for battery saving, it doesn't help. Overall, at the price range I expect a better battery, but still it's a great phone for daily use.
Value
4
Response from Samsung USBy R&R Team, March 25, 2025
Hi there Maddy16, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We are so happy to hear that you are overall pleased with your new phone, and loving the usage every day. We would love to help you with the features of the S Pen and the battery life of your device. We have provided a link to an article to help you with the redesigned features of the S Pen and ways to integrate them in to your usage. We have also provided a link to the full device manual to help you with the hand gestures and voice commands you can also use for hands free control of your device. The battery of your device should optimmize and maximize after a short period of usage. If this isn't the case for you, we have provided a link to the Samsung Support Team and your warranty information for your convenience. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
So far so good except for the screen freezing
on March 24, 2025
Posted by: Mineee
[This review was collected as part of a promotion.] The audio eraser was really amazing. The editing was better especially the object eraser. But maybe can still improve more. So far I like all the qualities and features of the phone. Except for the screen freezing that happens when I tap on the bubble conversation while I'm clearing the recent apps. The bubble would become white screen and I won't be able to type anything anymore. But was able to open other apps. But if I turn off the screen and unlock the screen, it would froze. I can't tap anything and had to restart the phone to back to normal. I tried getting support with that but it didn't work well so that's the only problem I have.
Value
4
Written by a customer while visiting Samsung US