Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(27,217 Reviews)
Rating breakdown 27,217 reviews
5 Stars
23,333
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
2
Nothing special
on March 27, 2025
Posted by: Timmy22
[This review was collected as part of a promotion.] The phone is just as good as the others. Its nothing special and not worth the money. They dont have the boothtooth photo clicker on the stylus, which i dont like them taking it away. Like all the recent phones, it doesnt have expandable memory which really sucks! I wish they would bring it back. I will be looking for a different phone after this one, one that actually in innovating and not staying stagnant like the S25 or S serious. The digital zoom is also not as good as it used to be. I think Samsung can do better. If you have an S23 ultra, you dont need to upgrade, its not worth it
Value
2
Response from Samsung USBy R&R Team, March 27, 2025
Hi there Timmy22, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We understand how valuable your phone is to you every day, and needing specific functionality with your device. We have provided links to resources to help you with the functionality you feel may be missing or changed with your device. The full device manual, among the resources, can help you with the hand gestures and voice commands you can use with your camera. For the memory, if you are finding the capacity insufficient for your needs, we do have digital options available for expansion with your device. Lastly, we have provided a link to the Samsung Support Team if you have additional questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great AI features
on March 27, 2025
Posted by: Gokuthegreat
[This review was collected as part of a promotion.] Now Brief is fantastic. It gives me just the details I need!
AI select feature is a game changer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 ultra is nice, slim, has good camera
on March 27, 2025
Posted by: Tarekgn22
[This review was collected as part of a promotion.] S25 ultra is nice phone, light weight, slim, and has good camera.
Had Excellent battery life.
Had Excellent battery life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's the best cell phone I've ever had in my life
on March 27, 2025
Posted by: CJ0002
[This review was collected as part of a promotion.] is the cell phone with the best artificial intelligence on the market, that makes it one of the best devices on the market and the ease of use that this cell phone has is great, I do not regret having bought this cell phone because it is really worth its price for the high quality you have, I can feel the quality of the matter and software you have, with that new processor and the artificial intelligent makes it unique, but one of the things that I like the most are its convenience of grabbing it, its quality. camera, speed, ease of use with AI, battery and above all the quality of material that samsung used to do so.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 ultra phone review
on March 27, 2025
Posted by: Invisa
[This review was collected as part of a promotion.] I havent really used the ai features as my use cases dont really require them, mainky just useing Gemini for random things. I upgraded from a S21 ultra and i haven't been happier since, everything is sooooo much faster, and i have soooo much phone stoagee coming from a 100gb to 500gb is crazy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone and upgrade that was well worth it.
on March 27, 2025
Posted by: BillKorn
[This review was collected as part of a promotion.] I was due for an upgrade and since I was coming from a z fold 3 I wasn't sure if there was a big enough difference to make an upgrade worth it. After getting the phone I immediately could tell the difference in performance and the vibrancy of the screen. The upgrade was well worth it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's pretty good
on March 26, 2025
Posted by: GuyWhoGotThePhone
[This review was collected as part of a promotion.] The seamless actions across all apps is great. I use the Now Brief all the time and it tells me the weather. Also the Auto erase feature makes my pictures really pop.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung Galaxy S25 Ultra isn't just a phone
on March 26, 2025
Posted by: VODKTONIKC
[This review was collected as part of a promotion.] it's an experience driven by artificial intelligence. Its 'Now Brief' feature is a leap forward, learning your patterns and anticipating your needs. Imagine your phone summarizing relevant news just before your trip, or automatically adjusting settings based on your location and time of day. 'Now Brief' seeks to simplify your life, filtering out the noise and delivering only the information you need, right when you need it.
The S25 Ultra's pen is a powerful tool for creativity and productivity. Taking notes, drawing, editing photos, and controlling presentations are just a few of its capabilities. However, we feel there's even greater untapped potential. Imagine if the pen could translate text in real time with just a point, or if it could perform complex calculations directly on the screen. We'd love to see Samsung expand the pen's smart features, taking it to new heights of utility.
In summary, the S25 Ultra is an innovative device that combines intuitive AI with a versatile pen. While 'Now Brief' is already transforming how we interact with our phones, and the pen is a valuable tool, we hope to see even more advancements in the future. This phone has the potential to be much more than a simple mobile device; it could become an intelligent companion that truly understands and adapts to our lives
The S25 Ultra's pen is a powerful tool for creativity and productivity. Taking notes, drawing, editing photos, and controlling presentations are just a few of its capabilities. However, we feel there's even greater untapped potential. Imagine if the pen could translate text in real time with just a point, or if it could perform complex calculations directly on the screen. We'd love to see Samsung expand the pen's smart features, taking it to new heights of utility.
In summary, the S25 Ultra is an innovative device that combines intuitive AI with a versatile pen. While 'Now Brief' is already transforming how we interact with our phones, and the pen is a valuable tool, we hope to see even more advancements in the future. This phone has the potential to be much more than a simple mobile device; it could become an intelligent companion that truly understands and adapts to our lives
Value
5
Written by a customer while visiting Samsung US