Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(22,836 Reviews)
Rating breakdown 22,836 reviews
5 Stars
19,586
4 Stars
2,499
3 Stars
445
2 Stars
138
1 Star
168
86%of customers recommend this product.
(
1,127 out of
1,309)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
All the classic samsung goodness with premium AI
on March 13, 2026
Posted by: Elpis02
[This review was collected as part of a promotion.] If you are a long-time galaxy S fan like I am then this is your natural next upgrade! It's got all the classic Samsung greatness with the added premium Galaxy AI upgrade to carry you smoothly into the new age of AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone
on March 13, 2026
Posted by: Dml217
[This review was collected as part of a promotion.] The phone is great overall. Not really bad things to say about it. I just wish it was lighter and maybe slimmer though.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This product has great performance
on March 13, 2026
Posted by: TheJuanAndOnly
[This review was collected as part of a promotion.] The new Galaxy Ai helps me with so many day to day questions I have. From something as simple as math problems to helping me buying products I dont own by summarizing key takeaways.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This product's S pen falls out of phone.
on March 13, 2026
Posted by: MERUTA74
[This review was collected as part of a promotion.] Galaxy Ai on this product is Anoying, Hopefully it will be better in the S26 Ultra.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The specs are topnotch!
on March 13, 2026
Posted by: Bensarak316
[This review was collected as part of a promotion.] I use my Galaxy S25 ultra for everything. From streaming to production for my business. Camera quality is above all and the processing speed and memory never lead to a laggy experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Upgraded from s20 ultra
on March 13, 2026
Posted by: Wolfenstein
[This review was collected as part of a promotion.] Galaxy s25 ultra is definitely a Great Choice Upgrading from S20 Ultra phone.
Camera features are definitely improved. Photo Editing Features are Amazing.
The Galaxy AI Features is still a learning Experience.
Only Disappointment between S25 And S20 models is the Expandable Memory with a Micro SD Card is no longer an option.
Camera features are definitely improved. Photo Editing Features are Amazing.
The Galaxy AI Features is still a learning Experience.
Only Disappointment between S25 And S20 models is the Expandable Memory with a Micro SD Card is no longer an option.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on March 13, 2026
Posted by: SamsungFaan
[This review was collected as part of a promotion.] Although i don' use galaxy AI much, everytime i tried to use it it do the job greatly. The image editing and manipulation by AI works like magic. The device overall is pretty amazing, very responsive and is the screen is great. The only sidedown to it is the screen is not fingerprint resistant enough for me and i end up cleaning it a few times per day. Also the usb c port keep accumulating dirt and lint and i have to clean it or doesn't connect to cables and don't charge. Overall still amazing and i might skip upgrading for one generation.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Large and in charge
on March 13, 2026
Posted by: Kirakira8
[This review was collected as part of a promotion.] My new Galaxy s25 ultra is so big it fits in my hand well I have a magnetic case and it makes driving and working so much easier. The picture quality is top notch it's quick and I use AI all day whether it's personal messages notes to myself work college dissertations I use this AI for everything. It may as well be my best friend in my pocket. And then I have a stylus I can pull it out and draw jot notes absolutely amazing. I take photographs to watch the progression of my salt water tank photographs of my Sphinx cat my carnivorous plant gardens and I can get those really close close small details there's just nothing that compares.
Value
4
Written by a customer while visiting Samsung US