Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(27,219 Reviews)
Rating breakdown 27,219 reviews
5 Stars
23,335
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
4
Great companion. Dependable.
on April 1, 2025
Posted by: Skioregon
[This review was collected as part of a promotion.] New features like Now Brief come in handy. So far good luck with S25 Ultra.
Value
4
Response from Samsung USBy R&R Team, April 2, 2025
Hi there Skioregon, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We love hearing how pleased you are with the upgraded features of your device, especially the features of Galaxy AI. We have provided links to a few resources to help you fully discover the capabilities of your device, align the settings to your preferences, and answer any questions you may have about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on April 1, 2025
Posted by: Phonegirly
[This review was collected as part of a promotion.] Love how seamlessly everything works great the picture is amazing
Value
5
Response from Samsung USBy R&R Team, April 1, 2025
Hi there Phonegirly, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra. We couldn't be any happier to hear that you are so thrilled toh ear how pleased you are with the ease of use and capabilities of your phone. We have provided a link to the complete manual for your device to help you discover the full capabilities of your device including Galaxy AI. We have also shared a link to the Samsung Support Team to help if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
I love it
on April 1, 2025
Posted by: Angel12
[This review was collected as part of a promotion.] Overall I love the device! Has a few minor things that could be adjusted but overall a great phone!
Value
4
Response from Samsung USBy R&R Team, April 1, 2025
Hi there Angel12, we are grateful to you for sharing your feedback on your Samsung Galaxy S25 Ultra with us. We are thrilled to hear how pleased you are withthe usage of your new device, and are finding it useful for your daily tasks. We have provided a link to the full device manual to assist you with the full capabilities of your device, and to the Samsung Support Team to help answer any questions about the features you feel are missing. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
All/everything
on April 1, 2025
Posted by: BUDDHAONE
I had the Samsung galaxy ultra and it was stolen by a Professional thief and miss it every day and wanted to try to get another one....
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing features
on April 1, 2025
Posted by: Galaxy4eva
[This review was collected as part of a promotion.] Audio eraser is one of my favorite features. Along with the AI editing tools. Now brief is very convenient as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Camera quality
on April 1, 2025
Posted by: Tmancarguy
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Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast processor. Excellent camera and battery life
on April 1, 2025
Posted by: Quinnyfizzle
[This review was collected as part of a promotion.] The seamless action across apps is amazing. Battery life is excellent. Upgraded from s22+
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The new shape and design
on April 1, 2025
Posted by: Zeebe46
[This review was collected as part of a promotion.] This phone is my daily driver. Smooth animations. Excellent battery and no over heating. The design of this phone works for me. Being in fashion, we understand that in order to be really stylish, you've got to have a phone that blends into your look. And this phone doubles as a fashion accessory.
Value
5
Written by a customer while visiting Samsung US