Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(27,220 Reviews)
Rating breakdown 27,220 reviews
5 Stars
23,335
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
183
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
Galaxy S25 Ultra: Seamless, Brief, and Clear - A U
on April 4, 2025
Posted by: Twingems2025
[This review was collected as part of a promotion.] "The Samsung Galaxy S25 Ultra has truly impressed me. The 'seamless actions across apps' are incredibly smooth. I can effortlessly drag and drop high-resolution photos from my gallery directly into my social media apps, which is a huge time-saver. The 'Now Brief' feature is also fantastic. I use it to quickly summarize long articles and news updates, keeping me informed without having to read every detail. And the 'Audio Eraser' feature? Absolutely game-changing. I recently recorded a video at a concert, and the background noise was overwhelming. But with the Audio Eraser, I was able to isolate the music and clear up the audio, resulting in a much more enjoyable video. I’ve included a short video demonstration in my entry. The Galaxy S25 Ultra has become an indispensable part of my daily life."
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
History will show this s25 ultra caliber to upcomi
on April 4, 2025
Posted by: Beconcious
[This review was collected as part of a promotion.] As I told you in the review title............................................................................................................!!!!!!!!!!!!!!!!!!!!!!!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the phone but...
on April 4, 2025
Posted by: BingBopBoom
[This review was collected as part of a promotion.] Honestly like it a lot but which it would come with less bloat.
Value
4
Response from Samsung USBy R&R Team, April 10, 2025
Hi there BingBopBoom, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are overall pleased with the usage of your new phone. We have provided a few links to help you best align the settings and software to your preferences, and offer one on one assistance if you experience frustration during this process. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
A true smart phone
on April 4, 2025
Posted by: Raf7391
[This review was collected as part of a promotion.] I can’t stop smiling every time I use my Samsung Galaxy S25 Ultra—it’s honestly the best phone I’ve ever owned. From the moment I held it, I could tell this wasn’t just another upgrade. The design is sleek and premium, and the massive display is absolutely stunning. Everything looks crisp, vibrant, and incredibly smooth.
But what really made me fall in love with it is the AI integration. It’s on a whole new level. This phone actually feels smart. The AI knows my routine—it adjusts settings like brightness and battery usage automatically, and it even suggests apps or reminders based on my habits. It’s like it thinks ahead for me!
The new AI assistant (Now Brief) is super helpful too—it summarizes emails, schedules events, and even gives smart replies. I didn’t realize how much time I was wasting until this phone started doing things for me. It’s not just convenience—it’s real productivity.
The camera is another area where the AI shines. Every photo comes out amazing because it knows how to optimize each shot in real-time, no matter the lighting. And the battery life? It’s smart enough to last the whole day easily, without me constantly checking the percentage.
Samsung nailed it. The S25 Ultra doesn’t just look good—it actually feels alive. If you're looking for a phone that truly understands you, this is it. A true smart phone, in every sense!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A bit awkwardly large, but nicely done
on April 4, 2025
Posted by: SamsungStan
[This review was collected as part of a promotion.] While I much enjoy the seamless action across apps, I find the screen a bit awkward to handle with 1 hand, gestures do not make sense to extend so far, but at least local integrations make multitasking almost flawless.
Value
4
Response from Samsung USBy R&R Team, April 10, 2025
Hey there SamsungStan, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are so happy to hear that you are finding the features and capabilities of your device to be so superior for your usage. We understand that the larger display size can take some time to adjust to holding and using with one hand. We have provided a link to an article to help you use the redesigned S Pen with your device that can help you with the one handed usage as well. We have lastly, shared a link to the Samsung Support Team if you ever have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 4, 2025
Posted by: Alex27
[This review was collected as part of a promotion.] The best phone out there for me right now, great pic and great battery life
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Not disappointed
on April 4, 2025
Posted by: Rainbowglitter
[This review was collected as part of a promotion.] So I'm not gonna lie I chose this phone for the camera. I do love the updated AI and the seamless cross all actions and the audio eraser is pretty cool when in public and I am taking videos of my family for example but my favorite thing about this phone is the camera !! Now I am going from an s21 ( not even plus or ultra) straight to the s25 ultra but I'm blown away by the camera and the new updated magic eraser! Like jaw dropping!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beat phone yet
on April 3, 2025
Posted by: Chazkelly
[This review was collected as part of a promotion.] So glad I spent the extra money for the Ultra. This phone just feels right. Battery life is great. Smooth operation. Amazing cameras. The list goes on.......
Value
5
Written by a customer while visiting Samsung US